Years ago, my band played a show in Los Angeles. It was a prestigious club and it was big deal for us. As is often the case with these shows, we had to guarantee a certain number of people. We knew it would be tight because we hadn’t played L.A. enough to build a local audience, and our local mailing list (as in “postal” mailing list) was pretty small, but we put the word out to everyone we knew and crossed our fingers.

When the time came for us to go on, the sound man stopped us on our way to the stage. He told us we were just short of the audience guarantee (I think it was 150 people) and the manager was pulling us. It was a humiliating moment. We had driven 400 miles, brought a bunch of fans, and now we were being told we couldn’t play.

GG2A3649That moment captured for me the awful challenge that working musicians face. You lug a truck full of equipment thousands of miles a week, sleep on floors, spend hours rehearsing and setting up, and then you sweat attendance every night. The difference between 100 and 300 people at a show is the difference between a slow death and sustainability.

Today marks the day when that starts to change. That era is over.

Today, we shared the news that we are buying Ticketfly – the country’s largest, most-beloved and fastest-growing independent ticketing and digital marketing platform for live events. Last year they sold over 16 million tickets to more than 90,000 events. We’re combining forces to create the world’s most efficient platform for connecting listeners with live shows from their favorite bands.

It’s the perfect solution for listeners, artists, promoters and club owners, bringing the power of scale and personalization to bear on the working musician’s most intractable problem. 75% of concert tickets are sold to venues with less than 7,000 seats, and that share is growing. But well over $1 billion of tickets go unsold at those events every year. That represents a huge opportunity for artists and we’re going to help them capture it.

We know it works. We’ve demonstrated that using smart, targeted messages, delivered to the right audience, at the right place, with the right music preferences can dramatically impact the attendance at shows.

2handsblueFor listeners this is going to mean a personalized flow of local shows they love, with simple ticketing and no obscene fees. And for artists, it means a huge step towards sustainability. Revenue from live music is the lifeblood of most performers, typically representing 80% of their earnings. We can materially increase that revenue, and just as importantly, put an end to demoralizing shows to half-empty rooms.

Time to turn the page on a very exciting new chapter in music.


  1. Leslie Stockton
    October 07, 2015 at 5:40am
    Congratulations Pandora :) Hope you all have a great day :)
  2. Thomas Silverman
    October 07, 2015 at 6:54am
    Congratulations. If Pandora can help an artist move from selling 150 tickets to selling 250 tickets in multiple markets, they will have changed the face of artist development forever.
  3. Jim Neill
    October 07, 2015 at 8:32am
    Imagine the power of Pandora's musical targeting applied to concerts, I am thrilled. Maybe now I can convince the owner of our concert promotion company to sigh on rather than stay independent with ticketing. Seems my marketing dept (2 people) would get a huge boost online. .
  4. COD
    October 07, 2015 at 8:43am
    So in theory you could start mining the stream data to tell artists that they (or their style of music) appears to have an audience is X, Y, Z towns and the bands could schedule tours with data telling them where they have an audience. That could be really powerful.
  5. Stuart Dunn
    October 07, 2015 at 9:32am
    Sounds great as buying tickets in the UK has become real problem. Are you looking for any help to launch in the UK?
  6. Jeff Mikitka
    October 07, 2015 at 10:00am
    Big win for Pandora. Finally I can see when all the christian concerts are coming to my neck of the woods!
  7. Chance’s End
    October 07, 2015 at 12:33pm
    I'm hopeful that this foretells a future ability for artists to more easily connect directly with fans via Pandora.
  8. Sandi Julius
    October 07, 2015 at 12:34pm
    Congratulations Pandora and Suzy for your part in helping to grow your company.
  9. Larry Marcus
    October 07, 2015 at 1:08pm
    So wonderful to see the power of the platform pointing towards helping musicians fill venues. A game changer.
  10. yetzederixx
    October 07, 2015 at 2:47pm
    So you've basically franchised pay to play? I seriously hope this actually works out in the artists favor, but this "sell x tickets, bring y people" thing has got to stop.

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