You’re listening and so are we

What an incredible couple of weeks it’s been. After secretly toiling away for many months designing and building Pandora, it’s incredibly gratifying to be out there “on the field.” The best part of all the entire experience so far has been the opportunity to get direct feedback from you about how we’re doing. While words don’t quite capture the thrill of finding something like this post out there on the web, the more critical feedback we’ve received is just as valuable. We’re definitely listening, taking notes, debating, and designing solutions to the issues you’ve raised.
In the last three weeks, you’ve offered comment on everything from UI nuances to playlist matches and you’re going to see the product evolve over time based on what you’re telling us. Not everything will happen over night, but we really are committed to making steady progress on improving the product based on your commentary.
There is at least one issue that I have to go on record about, and that’s what we call “Station History.” There’s just been this overwhelming outpouring of feedback that you want to be able to go back and see/rate/buy all of the songs that have played on your stations. You’ll get that, and you’ll see it sooner rather than later. Beyond that, there’s lots more coming that will make it easier to interact with the songs that have played — complete station history review will be just the first feature in this area that we’ll drop into your hands. Expect to see more in this department over time.
I want to personally thank all of you that have taken time to email us and post on the blog. Some of you we’ve had the pleasure of corresponding with nearly every day. Nothing could be more fun and gratifying for us. Please keep the feedback coming and don’t be shy about telling us what’s wrong. At the end of the day, what we really want to do is to deliver a service that you love, that you can’t wait to listen to, that you want to tell your friends about. The best way for us to get there is have a conversation with you, listen to you when you tell us that we’re failing, and to search for solutions.
So, have fun listening and please know that we’re listening too. Post your comments here on the blog or contact us via email.