Today is a big day for Pandora: after more than a year of planning, design, engineering, and beta testing we’re launching an entirely new Pandora website.

In late 2010 we started with a clean sheet of paper, challenging ourselves to create a new internet radio experience that was fast, social, and easy while still being familiar to the tens of millions of people that listen to Pandora each month.

The result is “New Pandora” — the same personalized radio experience you’ve enjoyed for years, wrapped in a new HTML5 look that makes it more responsive, easier to use, and better integrated with the friends and music lovers in your life. We also think it looks more beautiful than ever, but we’re biased.

For the last two months we’ve been gradually rolling a preview of the new site out to our listeners, taking their feedback, fixing bugs and making improvements here and there. With all those little fixes and refinements in place, today we’re rolling out the new site for everyone.

Some of our new features include:

Simplified Station Creation – Enhanced auto-complete choices and personalized suggestions make creating new stations and discovering new music or comedy more intuitive and personal.

Discovery of Music with Friends – Enhanced listener profiles and a new music feed offer a centralized place to find, like and comment on what friends and like-minded listeners are discovering and enjoying on Pandora. The music feed will roll out slowly over the course of the coming days. In addition to the prominent new “share” button, stations now have their own URLs, making it super easy for listeners to share favorite stations via Twitter, Facebook, or email.

Improved Control – Prominent and ubiquitous access to familiar player control buttons including Play, Pause, Thumbs-Up and Thumbs-Down icons helps listeners to easily personalize their music and comedy stations. A new shuffle feature also allows listeners to shuffle any collection of stations to add variety to their listening experience.

Enhanced Artist Information – An option to learn more about the music, find lyrics, read artists’ biographies and expand the album art size.

Unlimited listening – We’ve removed the 40 hours listening cap – you can now listen as much as you want for free.
The new social feed will roll out over the next few days to everyone and we want to remind you that you control of how others see your Pandora profile page and listening activity. Here’s a link to view and to edit your privacy settings.

We’d love to hear what you think of our latest project. To let us know what you think, to get help, or to find answers please visit


  1. topseeded
    September 30, 2011 at 2:27pm
    This info, posted by Seth, fixed the problem I was having with the new web page: for IE9 users: For anyone seeing "Encountered an error...", 1.Go to the 'gear' symbol in the top left of IE9 2.Select internet options 3.Go to the advanced tab 4.Click the "Restore advanced settings" button 5.Restart internet explorer, try again If it's still not working try the "reset" button in the same section as the "Restore advanced settings" button (I think I used both, so I'm not sure if you only need one or the other). **************** I used the "Restore advanced settings" button and it worked. Thank you Seth. It took me a long time to find this resolution.
  2. Carlos Aguirre
    September 30, 2011 at 4:17pm
    My favorite old features was the ability to bookmark songs and purchase them later. What happened to it? I don't understand why you would take away such a great feature and make a great site go bad? I expect that you will restore this functionality to the new site so that I can, at a later date, go back and purchase the song.
  3. Nathan Barrett
    September 30, 2011 at 6:31pm
    I agree with others here. I love the new look and feel to the site. That said, bookmarks are crucial, and they are very different from simple likes. Also, liking a song is different from a thumbs up or down. These features are key for tweaking stations and keeping track of the songs you especially like. This was a serious, egregious oversight and needs to be fixed very quickly, or I am going to have to look for something else. You really, really, really need to separate thumbs up and down from likes, and both need to be separate from bookmarks. They are different things and need to be different things on the site. I use bookmarks to keep track of songs I find exceptional, but I thumbs up or down nearly every song that plays. I cannot keep track of my bookmarked songs this way.
  4. devonte
    October 01, 2011 at 1:14am
    the old pandora was way better. the new website lags like switching stations takes like a minute and everything else is slower. Plus there seems to be more commmercials like no joke theres one after every two songs. The old pandora website was a lot better even though it didnt look as good as the new one does now.
  5. Jordan
    October 01, 2011 at 7:46am
    I do like the new layout of Pandora, it seems like there are still a few bugs. In the past whenever I resumed my session after putting my computer to sleep it wouldn't skip songs or crash. I find with the new coding it sometimes either crashes or skips like 2 or 3 songs, often times great songs that I would have wanted to hear :( I then have to reload the page to get it to work properly. It is visually appealing and much easier to operate if you have a large list of stations and THANK YOU so much for removing the 40 hour listening cap for free users. I do plan to support and pay for the service in the near future, I'm definitely grateful for the free service but it's time for me to support you guys for all your hard work. Thanks!
  6. WGrubbs
    October 01, 2011 at 10:00am
    So, I've crawled around in help to figure out where y`all have hidden the search functionality, and the "likes" seem to be capable of doing what the old bookmarks did. It's less intuitive, but it works. Ultimately, I am really unhappy with the new site, as it is very difficult for me to perform the actions I most commonly use the actual website for: exploring new music and marking songs/albums for later investigation. The primary reason for this is that I open multiple new tabs when I'm researching music, which now causes the radio to stop and start on various pages. Also, the website radio conflicts with my Pandora|One application, causing even more irritation. **I would like to be able to enjoy Pandora and enjoy the Music Genome Project without them conflicting with each other.** Perhaps you could add an option in the settings to not auto-start the radio? You could even make it a cookie, and have the radio check that when the page loads from the local comp so it doesn't have to go back to the database to retrieve the flag. I'd have to set it on each computer I go to, but that's a minor one-time annoyance. There's plenty of ways to solve this problem without a re-factor of the site, I'm sure y`all can figure out a clever solution for it. Locally I can fix the problem by just blocking the radio on the website from loading when the page comes in, but that's kind of a gross hack to get around it, and that's unfair to other people that have mentioned having this same problem that might not be technically-inclined or uncomfortable doing that. **I shouldn't have to write code/script to munge the website into a different website, just to get better functionality**
  7. Stuart Landay
    October 01, 2011 at 10:30am
    Why does Pandora give me the message: There are no more songs to play on this station.
  8. Erkin
    October 01, 2011 at 10:55am
    Bookmarking gone, IHeart arrives, Spotify in the block: Pandora your days are numbered. One advantage Pandora has over the competition is to allow listeners discover new music. By removing bookmark function they are taking away the entire usability of this function. Now we are to have pen and paper ready to capture the new discoveries? Seriously. On the bright side, this gives a great investment opportunity. Shorting the stock as soon as Monday rolls in. Great service, great idea, poor, poor, poor decision making.
  9. eric
    October 01, 2011 at 1:47pm
    Bring back bookmarks! All other changes are great...
  10. Flan
    October 01, 2011 at 6:35pm
    I hate to say, it must be time to move on. I love Pandora and will still use it via my Blu-Ray, but the website basically demands that I turn off any and all things that I do to protect myself while surfing other sites. Maybe that's the point. It's a shame. Thanks for a few good years there.

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