I would really like an option to not have the Pandora website start the in-browser playback. I listen to Pandora through the Windows Gadget for the sidebar, and now whenever I click on a song title, artist name or album name I have another version of Pandora start playing. This new site seems like a nifty new thing, but I prefer to not have a web browser open at all times to listen to Pandora. Please add in the ability to not have Pandora automatically start playing if you are navigating to song/artist/album names.

I think the new site looks slick, but it does not offer "the same personalized radio experience" as the previous site.

One of my favorite features of the older site was the ability to bookmark songs and artists to check out at a later date. That function has been removed in the new iteration of Pandora and I miss it dearly - along with all of the old bookmarks I appear to have lost.

I hope you'll restore this functionality to the new site for those of us who cannot always actively explore the musical genome project while we listen.

Cheers,
Clayton
@CFMcG

Love it!

How can I stop that stupid dating ad from coming up?

Love the updates to the web version. It looks great. Very classy. We use the desktop app, so we won't see most of the changes.

One thing I would love to see is a way to group our stations. We have quite a list and I would love to be able to group them - kids, mine, husbands, etc.

Keep up the great work! We use Pandora every day!

Jen

Is Pandora able to play and discover music by independent artists now too, or just the major labels? turntable.fm manages to do both, as it allows user-uploaded tracks to be part of the mix. See http://j.mp/disruptFlix for why this matters.

Looks great, but now I can't use it at work anymore...time to find another Internet radio to use... :-(

I just saw the new site today and love the look. I have noticed that everytime I try to rate (add thumbs up or down) or look back to another track that it interupts the current song playing. It's only a second or two until I stop hovering over that item.

Thanks

Ty

I have been a huge fan of Pandora for three years. Pandora has turned me on to great new music that I otherwise might not have heard. I love the high tech algorithms that work behind the scenes to find new music that matches my preferences. Pure genius! I haven't checked out the new website yet - I usually just use the Pandora One app. But I will check it out now.

Keep up the great work!

Yours,
Ron

I want 2 hear music

Just tried it out and its pretty cool so far (^_^)

Pandora for all? You rather mean for all but anyone outside the US?

KUDOS on a super duper positive improvement a job well done .

This looks awesome,
This and the quick mix have been the best addon's for pandora ever made.

Still unreachable outside US :(

Unfortunately, the new updated Pandora is not recognized by the military web channels so, you guys just lost all the military members you had listening at work.
Hope you guys fix the problem soon. We relied on you guys for our day to day music.

Great news, great planning, best result.

Just out of curiosity, are you planning on offering anything to offset the fact that you've taken away one of the reasons that Pandora One subscribers pay? The primary reason I pay yearly for Pandora One is that I needed the higher than 40 hour cap. With that now free for everyone, am I paying just to remove ads? I've happily supported Pandora for years now, I use it day in and day out - but I think it'd be worthwhile to offer some more differentiators to those of us who actually pony up.

Just a suggestion - I DO really like the new look/feel of the site.

Thanks.

I have 5 months left on a prepaid Plus subscription that I bought so I could have unlimited listening. That's money 58% well spent.

This Pandora is really, really, really Bad!!!! The music is not clear. It songs sound like you are in a tunnel. Please fix this or change it back ASAP.

I like it a lot. I really didn't care for the fully Flash-based UI, though I've always loved the Pandora service.

I've found my old Bookmarks under My Profile (It's 2011, we don't really need "My ..." on every label). It looks like there's no way to add Bookmarks; I assume Likes are supposed to take their place.

I do hope these may be used without in any way publicising my interactions over Facebook. I wasn't thrilled that Pandora automatically used my Facebook cookie to tie Pandora to my Facebook profile. I don't care to share my music listening preferences.

But nice job in general. It looks good and works well on all my OSs. I will finally get my act together and pay for a service which brings me so much joy.

After I pause a song, clicking the play button does nothing. Pandora hangs. I have to switch stations. Please look into this.

For those people complaining about the forty hour limit being removed and they paid, it's called no ads. I don't know about you guys, but never having to hear that god awful Subway commercial ever again is worth three bucks a month.

And you get Pandora One app access, so you don't have to use the web browser.

I have been using the new pandora for about a month now and it is really great, but I do miss the ability to bookmark songs like Clayton. Sometimes a song is interesting enough to make a note of it but not interesting enough to have it influence the sound of my station. If you are not going to re-add this feature, an explanation why would be great to hear.

Thanks!
Jack

The the problem was with my system not the new Pandora set up. and the problem is fixed. The site is very nice and the music still sounds good.

It's not even working...keeps saying that "there are no more songs to play on this station" even though I restarted broswer, logged in and out, etc. etc.

Awesome upgrade. Love the new look and feel. Well done.

I'm experiencing a lot of "hiccups" in terms of streaming. It's worse when I am navigating around the Pandora web page.

Where's the new iPhone app? I'm a PandoraOne subscriber, but I'm never on my computer. The only feature I am able to take advantage of is no commercials.

I like the new design.. but these full screen add's mean I can't use Pandora anymore primarily due to bandwidth reasons. Some tv show spam/ad keeps appearing (revenge?) and just EATS my bandwidth to the point I have to close the browser and re-open. I hate to say it, but Pandora has made a good thing bad for me. I guess off to Grooveshark for me, again.

This update broke Pandora for those of us in the military...looks like we will have to find another radio. :'(

@CFMcG: while bookmarking tracks isn't available on the website, i see if you "Like" a track, you can access it in your Profile. it's not quite the same as keeping a bookmark list but at least you still have a workaround.

personally, i'd still like to be able to maintain a bookmark list. Pandora, i hope you bring this back. i use the bookmark list to track down songs i want to buy later (when i have the funds) and when i pick up the songs i remove them from the list.

i also hope you can make Pandora available to military channels again...it saddens me that people serving in the military like "Joe Sailor" are now deprived of music thanks to your update.

Love the new look. thanks

VERY disappointed with the new site. Great Leap Backwards, IMHO. I was clicking the "Use Old Site" button for days now, and today it is gone.
Please restore my option to use the old site. Really.

What were ya thinkin?

Derek

Love the new look!!!!!!!!!! And FREE Even better. Thanks Pandora.

Congratulations on a new design that looks great - and thank you for removing the 40 hour limit - much appreciated! Unlike another famous net-based entertainment business that has gotten a whole lot of bad publicity for their recent changes, I hope you get a lot of good vibes today!

I have remained loyal to Pandora because I really like the model of having new artists (to me) integrated into the ones I'm familiar with and enjoy. Keep up the good work, Pandora!

As a Pandora One subscriber, all have to say is.....WHAT THE H***?

I haven't been happy with the integration of the site with my Ipad. I rarely use my PC except for image processing and some spreadsheet creation. I have the Pandora app but to do anything like seed a station I have to boot my PC or try to type in info on my Touch--which DOES have the ability in ITS app to seed. Please correct this with Ipad app.

I absolutely love the new UI. You all did a fantastic job. I'm really excited about all of the changes. Everything I'm usually hunting for is now right in front of me. LOVE!

The site looks fine, I'll tinker with it over the next few days, but the sound quality is lacking. There are hiccups and skips. The sound is not as enjoyable! darn...of course just when I was really getting comfortable!

@CFMcG Your old bookmarks are still around, click My Profile and then there's a link for Bookmarks with an explanation at the top about the change.

I do agree though, I miss the bookmark feature. Liking does not easily replace it for me since I like/dislike almost every song that plays, but used to bookmark songs that I thought I might buy later or that I wanted to save for later to look into the rest of what that artist creates. My Likes page grows to fast to keep up with.

Like others, I appreciate that the 40 hour limit has been lifted and am now questioning whether I'll renew my Pandora One subscription when it comes due next year. It has been a long time since I saw/heard an ad here, not sure how annoying they are.

New layout is okay, but whenever I pause a song it now freezes when I try to hit play again.

Looks great but the music keeps skipping. Hopefully pandora will be able to remedy that soon!

Is anyone else having trouble actually getting Pandora to recognize their existing stations?

Looked good at first, but after a couple hours the negatives outweigh the positives. Bookmarks were useful, now they are gone. Thumbs Up for tweaking stations is now all mixed up with Liking, which is logically different thing. (Looks like the principles of the Music Genome Project have taken a back seat here. That's sad.) Maybe Liking is the new Bookmark, ok, but then it should go to a permanent accessible listing, not to an ephemeral news feed. The editable profile message and personal info was nice, now it's gone, which is strange for a set of feature changes that were supposedly making Pandora more social. Navigation to info pages within the site is clunky. I used to just use multiple browser tabs and the browser's forw/back. Now I can't do that, and there's nothing to replace forw/back. The help pages used to be fairly complete and useful. Now they're gutted. Music still plays smooth, but the rest of the interface update's slowly; and, since I need to click 5-8 buttons to do anything other than passively listen to music, the slow interface is a problem. What terrible beta testers didn't tell you this?

"Dear Pandora Visitor,

We are deeply, deeply sorry to say that due to licensing constraints, we can no longer allow access to Pandora for listeners located outside of the U.S."

For all?

Loving the new look, but the songs keep cutting in and out, any reason why that might be happening if its just me, please and thanks!

Matt C hit it on the head. I too am a Pandora One subscriber, and one of the reasons I bought it was to remove the cap. What are you going to be offering paid subscribers with these changes that the free version doesn't get? I absolutely love your service and that's why I paid for it, but if you're downgrading Pandora One features to free, then what's the point of me continuing to pay for the service?

It looks modern, easy to use & an incredible suprise to my morning.

thank you for your hard work & I look forward to listening.

Been a user for over a year on PC at work/home, on TV at home, and iTouch/phone. The biggest thing I am missing right now, is the ability to bookmark a song. Yes, you can "Like" it...but I used the Bookmarking all the time. I used this list to later buy songs from both iTunes, and Amazon. Then I could edit that list/remove the ones I bought, etc. Removing the bookmarking in my opinion is a big mistake. I know it can all be done on this new way, but it was far easier on the old.

This is awesome. Much more user friendly and attractive to look at. Great job.

I would love to know this new site, unfortunately I won't be able to use it since I'm out of the US :(
Best of luck on your release guys!
Vic.

Any chance on lowering the price for Pandora One now that listening is unlimited for all? That's the only reason most Pandora One users subscribe. 40 hours would only get me through one week in the office. I would still be willing to pay for ad free listening, but not at the current price.

If its not broke don't fix it!!! There is too much on the new site and causes it to run slow and the music does not play smoothly. Way to jack something up that worked perfect the way it was. Switching to last.fm unless change is made!

Love the new look!

Bring back BOOKMARK SONG and ARTIST!!!!

Thanks for everything!

Yes, please bring back bookmarking!

What about high quality audio through API (e.g. for Sonos) for premium subscribers?

I switched to Spotify. I love the 320kbs audio I get through Sonos (and elsewhere), but I do miss the excellent, personalized stations I had on Pandora.

@CFMcG: Your previous bookmarks are still there! They are in your profile section.

I do agree however that it would be nice to have a separate "bookmark" from the thumbs up, for those occasions where I want to remember a track name/artist without having to "like" it. I don't want to share every random artist that I want to look up later. I don't use pandora for the social aspect... I turn it on to listen to music while I work.

Essentially I don't like the lean away from being simply internet radio. Can we please resist trying to make everything facebook-y? I don't use facebook for music, nor do I want to. I use pandora for music, and I want to keep it separate!

Love the new look of the site though - very nice job folks.

Too bad all of my music now skips literally every second at work... might be time to find a new place to listen to music.
Thanks for lifting the 40 hour limit, but I can't even listen to my music since it skips so often. This never happened to me before the website switch.

FYI I think there might be a bug in the new player - mine is now incapable of resuming a song after it has been paused. Hope it gets fixed soon!

I would still like to be able to listen to Pandora outside the US. I am in Sweden, so I hope you guys are getting somewhere with being able to get others to realize a global Pandora. But, all the best till then.

David.

Ummm, all I am seeing is:

"In order to use Pandora internet radio, please install Adobe Flash (v.10 or later)."

What gives?

I want to modify one station while listening to another. Please put the capability back in. Also, I made extensive use of the bookmark function. An 'upgrade' should not lose features.

Did you remove the bookmark function?? I liked to bookmark songs to buy and download later. Now, all i see is share and buy. But during the day i'm not on my personal laptop, so i cant buy them...

Liking the new look...great job!

I realize that a paid sub is not at all that expensive, but what do your paid subscribers get other then no ads? To be perfectly honest I'm fine with just the loss of the ads. I look at it more of a way to support a great product then getting more then the average Joe. However, it would be nice if there were some features available to those of us that do pay get that others don't.

New layout looks good. I do have a few issues though

1). Sometimes when I hear a song, I would like to move it to more than just one station. Every time I hear a song, it only allows me to move the song to one station and then the options disappear. This is also an issue especially if you accidentally thumb down a song that you didn't mean to thumb down (especially if you wanted to thumb up the song). I would like the options to remain after the song is played for thumbing up/thumbing down/moving song/tired of song/why station played the song, etc...

2). While the main interface is good, browsing your thumbed up songs/seeds on a station is time consuming. I felt it was better to have the "view all" option that the old pandora build had.

3). The icon on a station page in the upper left hand corner should really be updated to include album covers based on a combination of seeds and thumb ups. That looks much better TBH.

Great new look, I love it!

How do I un-shuffle?

dee

Great look. I really like the new layout and flow. Strong work!

another reason to bring back bookmarking: being able to flag a song for later without having an effect on the channel. i may not find a song appropriate for a channel--hence a "thumbs down"--but still like the song and want to keep note of it.

Is there any way to change the skin of the new design? I can't stand the hideous 1997ish Windows Media Player bubble-blue. Sorry, some awesome UI changes, but the actual visual design is . . . not cutting it.

Not to bust your balls, but honestly, take a look at some new web design.
http://siteinspire.com/
http://www.thebestdesigns.com/

You guys can do better.

I've been listening to Pandora for over four years and paying for over three. I pay because I like the Pandora concept, not to get rid of the ads, which I would do with ad blocking anyway. Pandora replaced kexp.org as my way to listen to music online and my way to discover new music.

I can tell you all put a lot of work into the new look and I don't want to discount the good things you've done... but... I don't know what those good things are.

I want Pandora Mini back. I don't like the new web player because I have to use a big (wide) web window to use it and it doesn't show or allow me to interact with previously played songs. Likewise for the desktop app.

I have spent some time with the new interface and see nothing in it of value to me. The old Mini player wasn't broken and should not have been fixed.

Correction to my previous comment.

I see now that the new web interface does have song history, so I retract that complaint.

HOWEVER, it the window is still much too large. I need to leave Pandora up on my screen at all times so I can pause it quickly when I get a phone call or someone enters my office. I need it to not take up most of one of my monitors. Please give me Mini back.

The new site is very slick and much easier to use than the old one.

However, I'm already missing the bookmarks feature. Sometimes Pandora plays songs that I like... but that I don't want to hear when listening to that particular channel. I'd bookmark these so that I could check them out later without screwing up my channel by "liking" it.

Please bring back bookmarks or allow a way for us to mark tracks without them influencing our channel.

so why am I paying customer??? I've supported you guys for about two years now and I'm wondering am I being a dumb chump for paying?

The ads freeze the music... when I switch radio stations it works... this may be a bug, but none the less... still annoying...

Playback is very choppy if you are trying to do anything else.

I tried to listen to my stations, but I got a banner that popped up that said, "there are no more songs to play on this station." This appeared on all my stations.

Can't get the new Pandora to play music at work. Guess it's time to find something new. Looks great though.

I logged in today to a new interface, of which I am not particularly fond. I do not see an option to use the older interface anywhere. Please allow us to select the old user interface. The new one is ugly, oversized, and nonfunctional, much like Apple's embarrassingly-useless iTunes program. I will list a few specific grievances should you wish to make improvements to the new interface:

1) The information window is too narrow and tall even for old 4:3 monitors and looks like it was designed for a smartphone. On a 16:9 monitor (note that I use 16:10), it is an awkward mess of empty space; on 4:3, the ads frequently extend beyond the browser window's size. The height needs to be shored up and/or the width increased -- or preferably, give us the ability to select it ourselves.

2) The pause button next to the thumbs-up button will invariably result in a lot of menu-sifting to remove items from the list. The menu-sifting problem is not new (we have long needed an undo button), but the top bar -- arguably the most useful piece for those not using a desktop gadget -- makes the problem more prominent.

3) The redesign has made it a pain to discover which songs you have previously listened to and which you may have missed if you left it playing while not in the room. To do so, you have to manually select each previous album art. The option to use a combined view (like the previous interface used) would be preferable

Not that I'm going to suddenly stop using Pandora, but I cannot say that I'm pleased with the new interface. It makes poor use of screen real-estate, addresses precious few of the weaknesses with the previous version, and trims out functionality.

Well, it's nice to know that I no longer have to spend money and support pandora. With their removal of the 40 hour cap, and the fact that the new website doesn't let me see the song information or artist bios when I click on the title in the pandora one desktop program, I feel obliged to let my paid subscription fall off once its done.

Thank you, Pandora, for making my life simpler. And for reducing my costs. Here's to you!

One word: Awesome!

Many big sites have changed their web formats recently and yours is the only one I've see that is obviously and immediately more intuitive, more visually pleasing, and more responsive. Great changes (improvements!), thank you :).

I personally do now like the new Pandora. It is not as accessible as the old one was. Also, I am not able to communicate with other Pandora users.. I use this feature all teh time to communicate with my friends and family. So much for that.

I too have paid for a years' subscription. Will there be a refund if this is now free to all. Thanks for making listening to music a pleasure...

When are you guys going to fix the broken and confusing "thumbs-up/thumbs-down" system? Everyone who uses it thinks a "thumbs-up" means "I like this song - give me more like it", when really it means "keep playing this song over and over". So, when you have too many thumbs-ups in one channel, you end up hearing the same damn songs over and over again.

This is an ancient problem. I'm surprised Pandora persists with it.

See http://getsatisfaction.com/pandora/topics/why_does_pandora_keep_playing_the_same_few_songs for a discussion about it.

The new site is pretty cool..i like the change..more brand into it..its really simple and beautiful...well i guess changes are good!!

Maybe I'm just not finding it in the new interface, but I primarily listen to a custom mix station made up of a few different band stations. I can't find my mix station or how to create a new one. Is that feature gone?

The new website has poor functionality.
I don't like the disappearing thumbs up and down.
I want to be able to rate the music AFTER I listen to it, like the old site.

In fact, JUST GIVE ME THE OLD SITE BACK!!!!
PLEASE!!!!

I'M BLOWN AWAY!! Pandora's new look is just plain DROP DEAD GORGEOUS!!! What a stunner when I opened it up for the first time. Somebody go get a $1000 bill and give it to each of the graphic designers that produced this masterpiece!! -JAS

Looks terrific! But I got this message for the first time ever: "There are no more songs to play on this station." But it doesn't matter which station I click, I get the same message. Could find nothing in your Help files about this. Help!

Please, please, please can we get bookmarks added back?

Other than that, I really like the new design.

@Clayton: Your bookmarks from the old site are still there under your "profile".

I want to repeat what I posted a few days ago. Bookmarks were an integral part of the Pandora site. "Likeing" isn't the same thing. If everyone gets unlimited listening and the only thing I'll have to endure about free Pandora is ads, I doubt if I'll be spending money to renew a site that no longer does something that was one of the most important parts of Pandora to me.

When ads go to play; they never start which freezes the music. As a result, the music never start up again. Thanks for ruining pandora. I'll go somewhere else for radio-you guys suck!

Seriously your old site look and feel was way much better - this is sad.

THERE IS NO LONGER A VOLUME CHANGE ARE YOU SERIOUS? WTF IS THIS

why oh why does any of the sations play? they all say no more music! and its frustrating wen ur trying to get it on! common man like the look but its glitchy as hell! wen do u think it will be operational!

Looks great, although not sure how it works yet becauase I can't use it at work anymore. :[ (Im hoping it won't be the same at home I will be completely bummed!!)
Time to re start the search for a new online radio station! (hopefully just for work) ={

When are you going to stop requiring access to my personal contacts and addressbook in your Android app? You don't need to know all the contact info for all my friends, family, business, etc. to play me music.

For that matter, when will Google stop refusing to give me the ability to control what permissions to give apps on my phone.

Slacker Radio will do just fine until then.

like the new look and feel. operates well on windows os desktop with firefox browser. sound is unchanged. no problems.
nice job!

The new site is a pitiful redesign. Although maybe faster, the overall look and feel is horrible. I want the old pandora back. Plus your over doing it with the Adsense. The old Pandora branding and identity is lost. If anything you should keep the old design use less flash. I'm going to find a new media site. You sold out Pandora.

Please add bookmarking back in.

And please put in a way to disconnect facebook from pandora. I know "social networking" is all the rage but I like to have a separation without having to jump through browser and plugin hoops to keep my privacy.

Thanks

Woops, spoke too soon on the facebook thing. Found the settings under Settings > Privacy. Nevermind.

Love the new look. Thank you.

While the new interface is great and all, you're really killing the whole point of using pandora (music discovery) by not allowing for bookmarking. If the intention is to roll the "bookmarking" feature into the "like" feature, the least you could do is make a permanent list accessible (for whatever reason, my "like" list is capped at 32 songs).

If this feature is not brought back I guarantee you are going to lose a ton of listeners, because this was the primary draw of the service compared to other providers.

Also, you shouldn't have to be listening to a station to access its options or to delete it.

I like the look of the Pandora, but Pop up ads suck, Don't care about dating sites and all that other stuff.
What did ya'll do with my QUICK MIX, its not letting pick the artist I want to hear in my quick mix, like the old Pandora.
Please fix bugs. I don't want to hear Pink Floyd.
I'm trying to check ones I want to hear and others key staying checked...Augh!

no bookmarks?? you should really bring this back - it was such a great feature and a way to research bands at a later time. it's a big miss in the refresh imho

Thats great that its changed and it looks good but i use pandora for the music and my music sounds like it is skipping or doing something weird. which sucks. im gonna use groove shark til this gets fixed

I was just saying how nice it was that Pandora hadn't unnecessarily "improved" their site.

That being said, it looks a little nicer and didn't get needlessly complicated. Hard to believe that's a year's work though.

You really really need a way for the user to group the radio stations according to their own preference, like play lists on itunes. I listen to Pandora a lot and hope you guys can make it more user friendly flexible.

Phil

I've seen a couple posts about this with no response. Pandora updated today for me and now I get the message "There are no more songs to play on this station" for all my stations. No more music. Any update on this?

Intermittant playing....too bad, I hate this new site. It just won't play right, it sond like the album is skipping, how irritating. Please give me Pandora back! Email me with some way to get this working for me...I love Pandora, but I won't listen again until this is fixed. It's just too frustrating.

Nicely turned, you guys!

Bring back the bookmarks! I guarantee MANY of your users will dump you for getting rid of this feature, myself included. Your competition is too good.

Bring back the bookmarks!

Looks good and all but time to switch to another radio. I can't play it anymore like I used to..it never skipped or stopped no matter where I was when using my labtop and now it stops playing every other two seconds. It's unfortunate, pandora was the best thing ever created

Really like the new look and ease of use. I especially like the quick & easy access to full lyrics of the current song. Pandora music makes my workday much more enjoyable.
Thanks for all your efforts toward this great improvement.

I really like the new look but when are we going to see streaming links?

The new Pandora website is now worse than ever. Every song I try and listen to skips and lags like I'm listening to a scratched cd from 1996. One can only assume its because of all the ridiculous adds now added on the page. So I am happy you have chose money over having a good website and fan base and I will now no longer listen to Pandora nor will any one I know as they all agree with me. So thank you once again for selling out and ruining a good thing.

I have been a Pandora subscriber for a few years now and while the new site is more attractive it has less functionality. So I don't particularly like it and kept switching back to the old site as it is/was more useful than the new one. I don't know who you paid for the new site but you should get your money back. Reducing functionality is NEVER something you should do to your customers.

Aside from that, the REALLY big thing I dislike about the new site is that is doesn't scale. Whoever wrote it didn't build it resizing of the window. So when I make my Pandora window fit the area I want it in on my terminal there is no scrollbar to move back and forth within that subwindow.

Jeanne Hiesel
Software Engineer/Web Developer/Applications Developer

Just to continue beating this dead horse, "Liking" a song is not the same thing as bookmarking a song. If I Like a song in Pandora, I'm gonna end up hearing that same song everyday. There are songs that I want to remember their name/band without having to listen to it all the time.

Fix it!

I don't really like the new site design. It feels much less personal, and the fact that the ads take up almost as much space as the info on the music is annoying. I guess I'll guess used to it, but I feel much less enamored with the website than I used to.

love new site.looks awsm.i would defantly pay for this but is free so thats even better

Everyone saying they now don't need Pandora One w/o the 40hr cap are forgetting that it also provides higher sample rate streams....which I can tell the difference.

And bookmarks are still on my PandoraOne desktop app....

Again, the new pandora won't work on ANY gov't computers...military, or otherwise. Sorry PANDORA...really HATE having to find a new radio station...hope you can get something figured out SOON, so we can keep listening!

I can not get Pandora to load in IE. Mozilla works but IE says page loaded with errors.

The new site looks nice, but many of the features of the old site are now missing. The help topics are now so minimal as to be almost useless. A couple of lines for each. The Music Genome Project help pages used to be very in-depth and helpful about various topics in that regard.

The hints about how to do things are also gone. One in particular appears to not be working at all. A pop-up hint used to claim that clicking thumbs down on an artist a second time if it appeared again after a first thumbs down would "ban" an artist from a station. This is NOT the case. I've clicked thumbs down on several artists in one of my stations and yet Pandora continued to insert that artist into the station. Is this why the help topics were pared down so drastically? Have "behind the scenes" functions and policies at Pandora changed so much with this new site? I'm regretting upgrading to Pandora One at the moment.

Pandora for all *

* Where all is 5% of everyone

Bring back bookmarks please. This new system is lacking an I use bookmarks to buy music when I have the funds available.

Love the new format! Great work!!! :)

Super bummed about the loss of the Bookmark feature. Pandora bookmarks have been my go-to way of remembering favorite songs so that I can sort through them and buy them later. Every song I've purchased over the last year has been because I bookmarked it on Pandora, could listen to the preview again later, and then decide to buy it on my iPhone, etc. It was especially useful when, in the middle of the work day, I heard a great song and wanted to remember it. One click did that for me instead of having to write it down or remember it some other way. I so hope this feature comes back soon!

Nonetheless - I don't want to sound entirely displeased - I LOVE the new look and the ease of use of this new version.

Thanks, Pandora!

Lots of people seem to be complaining about the loss of bookmarks... instead I think it needs to be made more clear that "liking" the track has now replaced this, and how to see your history of "liked" tracks or artists.

It's a little easier to be honest, and has the advantage of helping personalize the station a little more.

I love Pandora. Here are some things I dislike though:

Reload no longer changes the song :(

You still can't "un" thumbs up or down a song without going into edit. I wish I could just click again on a thumbs up to turn it "off" instead of having to go to another webpage to do it

Instead of having up and down what about a 1-10 system? There are some songs I thumbup which are an 8/10 to me but others are 10/10/ Would be nice to see even more personalization.

This new version has some crappy bugs in it... why is the song starting at the same time as the commercial??? And what happened to a thumbs down meaning skip? If I don't like a song, I don't want to hear it.

This is a horrible experience, and I will stop promoting Pandora because of those two things. You guys took 3 steps back. And the UI design is less intuitive and less engaging than the last one.

Please change it back.

i wish it worked...i tried it on all browsers...no go...buddy tried it...no go...the good...great...spectacular thing is though...the ads are showing up...so i can sit there and stare at awful ads all day without even costing you a penny...congrats pandora...with my phone and playlist sitting right next to me...all i have to do is figure out how to get someone paid to show me ads while i listen to my music...most of which i found when the player was still working...hope your ipo crashes...have fun

Forced to use older version of IE at work. Can't get anything but a splash page with NOTHING clickable. Was deleting the cookie and refreshing, but that doesn't work now. *sigh*

Where are the BOOKMARK (track/ artist) OPTIONS???

I'm in love with the new update/upgrade. I feel sorry for the people who are having trouble with it and the subscribers too(that honestly sucks). I haven't found any problems after some exploring for a bit and it runs smoothly(on VISTA!). The visual interface is easier to look at now(very pleasing). I do miss the bookmarking though, I just tried to use it and forgot it wasn't there. *insert frowny face here* Other than bookmarking and the issues with the web channels its great(so far). Thank you Pandora team!

I really would like to hear the Forrester Sisters, and I can't seem to find them on Pandora. Hope to hear them soon.

Thanks so much!
Sincerely,

Alice Bales
alice96101_52@yahoo

Site looks great but wow did you guys step it up with ads. I'm about to switch over to Spotify if every time I try to skip a song or interact with the radio I have to hear another advert.

At least try to sensor your ads so they are not as obnoxious

Neat looking, however; you know that say "can't judge a book by it's cover". Same applies for Pandor's new UI. Looks great but the functionality is crap. Major lag between songs (up to 30 seconds) and the video ads are REALLY choppy. I want to listen to music, if I wanted to listen to dead air, I would just unplug.
You guys have to get this fixed asap, if not, then you will begin to lose customers.

Please please please please please finally make it available outside the US!!! I (and a lot of other European) fans have been waiting for YEARS for Pandora to return.

ANY answer on WHEN we can expect Pandora Europe again?

Thank you for your time.

How can I bookmark songs/artists?

This is really pretty and streamlined and I appreciate it not using Flash- and not having to allow Facebook scripts to see lyrics for whatever reason- but if you could find a way to tweak it so it doesn't seem to randomly skip songs, or switch stations when I'm trying to just look at another station's definition or edit the shuffle, I'd be really happy.

On a related note, I really liked the bit where if you switched stations in the middle of a song, then switched back, the song you were listening to kept playing. It helped a lot with misclicks, which seem to be much more common with this setup.

90% happy with this, though, and so /very/ happy with the limit removed. Thanks, folks. :3

So if it's HTML5, why does it still need Flash to be installed to work? WTF? I am using Safari without Flash installed and the Pandora homepage says "In order to use Pandora internet radio, please install Adobe Flash (v.10 or later)."

If you're gonna ditch Flash, effing ditch it!

I really like the new, clean, non-Flash look of the site, but I really miss the bookmark feature. It was so useful - I'm not entirely sure why it's been removed.

Sorry this is all well and good, but how do I bookmark songs? I don't want to be forced to either buy a song RIGHT NOW or forget it forever or "like" it, are you seriously going to make me write down song names on a piece of paper? I call that a downgrade.

Disappointing. Unexpected. Didn't really need something that would take even more bandwidth and more CPU/video memory (we don't all have the latest greatest hardware), but that's not as bad as taking away the MOVE function. Where did that go? Cannot locate it--seems missing. Sometimes/OFTENtimes rather than thumbing down a song I preferred to move it to one of my other stations where it fit better.

Old & new -- would like to be able to move songs among stations in the Station Editor -- as one discovers more music, new ways of arranging it also arise but it's very clumsy to deal with that now.

Please implement a "show all" option when looking through likes.
You removed bookmarks and now if I want to go back through songs I liked, it would probably take me 20 minutes of continually clicking "show more"

I also suggest you place like according to which station we liked them in. We should be able to go to stations, then "view likes for this station". That would most likely make things easier.

I use pandora all the time and one of my favorite parts is the bookmark feature so i can easily mark all the new songs i love and then buy them later so i dont have to remember. So i was extremely disappointed to find that the feature has been removed. It was one of the main reasons i loved pandora so much. PLEASE PLEASE PLEASE bring it back!!! thank you!!!

I love Pandora, but not this new layout. I greatly enjoyed the old layout, where I could see everything on my monitor, and the icons were much crisper and there was more functionality. Please add an option to change the layout back, the new one is quite frankly, horrible.

i agree 100% with this post below i have copy and pasted....PLEASE BRING BACK BOOKMARKING!!! this was my favorite feature on Pandora.

While the new interface is great and all, you're really killing the whole point of using pandora (music discovery) by not allowing for bookmarking. If the intention is to roll the "bookmarking" feature into the "like" feature, the least you could do is make a permanent list accessible (for whatever reason, my "like" list is capped at 32 songs).

If this feature is not brought back I guarantee you are going to lose a ton of listeners, because this was the primary draw of the service compared to other providers.

I hate the new format. It looks slick but doesn't have the same features as before. I am usually playing games while listening to the station so I can't get in and out easily to thumbs down a song before it stops playing. Before I could go back and thumbs down it, but now I ended up deleting a song I like. Also, there is no longer an option to say I'm tired of a particular song. Please restore the old options.
Also, I attempted to send an email through the help line and it wanted an attachment, but there was no send button. I don't like that you're making it difficult to communicate. I found this link in a saved email.

Wow! I love it! I accidentally closed the tab, so I reopened Pandora, and... holy crap did it just resume the song? No way!

I love pandora and use it everyday (always managing to go through my 40 hours by the end of the month :p) but it wont work on my computer anymore :( I hope you can make some changes so I can get my favorite music source back! Thanks so much!

Another vote for bookmarks. PLEASE! I want to flag songs/artists to check out later, without messing up a current station.

I used this feature a lot.

Not liking this new design at all. Is there an option to go back to using the old format? I'd much appreciate that option. This doesn't work as well as the old style.

As a Pandora One subscriber, I've been using the site for many weeks now and am pleased that it is finally live, and without some of the serious bugs that made early versions of the new site unusable.

I do echo the many comments here that the bookmarks feature is a sad omission from the new site. Please do consider bringing it back.

And -- why on earth does this HTML5 site require Flash in some browsers??? It won't load in Safari on the Mac without Flash. But I can set my Safari user agent to pretend the browser is IE 9 and it will load without Flash! (And of course it works in IE 9 itself without Flash.) What on earth?

GREAT!!!! Thanks for the new set up.... Amazing!

What a sad, sad day :( I was loving Pandora! I've been listening for as long as they've been around. I have a laptop hooked up to my awesome JBL speakers and it's only purpose is to play Pandora ... until today. My internet stream is too slow to handle the new layout. Now all I get is skipping. Wish they would have at least warned me I was going to be cut off. It's the only way I listen to music at home. A warning would have been appreciated. Sad, sad day ...

I specifically bought a second laptop so that the first one could just stream Pandora :(

Pandora WAS and can be great...
The dating ads that are now flashing, throbbing and screaming for attention on my screen are ABSURD.
They're a BIG TURN OFF (as in, TURN PANDORA OFF!).

AND...WHY DOES EVERYTHING HAVE TO BE "SOCIALLY NETWORKED"?!
I liked having MY OWN Pandora listening experience.

Let everybody else get their own LIFE/Pandora!

I ABSOLUTELY LOVE PANDORA! To the creators of pandora, to the owner, to whoever is responsible for Pandora, THANK YOU so much! Music is my life and I am so glad to have found Pandora. In a world where there is so much sadness and struggle for some people (me included), this is a break from all that. An escape. Thank you for lifting the 40 hour limit. I'm glad there are still some people in this world that aren't head over heel greedy for money. This message might not be of much significance to you but pandora is a huge deal for me. Even if there are glitches and setbacks, as long as this site is up and running, I will be a listener to the end. So thank you so much for making my life a bit more lighter.

Sincerely,
A fan of pandora since 2008

This is the most right-on comment about bookmarking: "another reason to bring back bookmarking: being able to flag a song for later without having an effect on the channel. i may not find a song appropriate for a channel--hence a "thumbs down"--but still like the song and want to keep note of it."

I use bookmarking extensively, but do not always want an artist/song to influence my channel I'm listening to. Also, where are the options to get an explanation of why a song is playing, and to put a song "on the shelf" for a while without banning it from your channel ("I'm sick of this song" or something like that?)

I mostly listen via my Roku and still have bookmarking there. If you disable this, I'll be quite unhappy.

I'm also not chuffed that I to whitelist Flashblock and Adblock to get your main page to load. This update should have eliminated use of Flash which is a terrible language anyway. Meanwhile, the heavy use of Flash constantly bogs down my browser with the Mac "spinning beach ball of death."

Finally: the site should not auto-play, should never auto-play, should never have auto-played. Websites that broadcast sound at you just by loading them really chap my hide. I can't even go to adjust my settings on a channel (while listening via my Roku) without getting other music blasted at me.

Yeah really missing the bookmarks. But great job overall!

Hi,

I see several posts identifying problems with songs such as skipping and hanging, along with other issues. However, I do not see anywhere what will and will not be addressed.

Is anyone monitoring this blog and is there a list of sort we can monitor? For me, the skipping issue is making it kind of hard to listen, so would be nice to know when I (and other users) can return.

Thanks.

????? What the hell did you people do???
Every damn song breaks up and it's not even worth listening to!! What the jesus?????
Get it right! Or.... are you guys trying to "make us upgrade"?
Very very unhappy. Ive been listening to Pandora for years and THIS is the worst.
I HOPE you get the kinks out....if not, I'm gone. Sorry to say.
See ya.

Guess I'm moving on to a new provider. All I can get now is, "There are no more songs to play on this station." C-YA!

Poorly designed interface... In Firefox I am only able to see half of the name of any of my stations (example: "Black Sabbath Radio" is now, "Black Sabba.") and there is no way to widen that particular aspect of the window. And no bookmarks? Do you have any idea how your users actually use your product? Was there no beta trial of the new features?

I like the new layout and am grateful for the removal of the 40 hour cap.

My question/request is what happened to the option for saying "I'm tired of this track"? I find it to be indispensable and now miss it!

I like how the profile look. I'm having trouble with the music. It constanly skips throughout the entire song.

WERE IS THE OPTION TO BOOKMARK I WAS MAKING A MUSIC LIBRARY AND NOW I CANT BOOKMARK SONGS !!!

I like the new look and all, but it kills me that I can't bookmark from my browser anymore. Bookmarking was the main reason I used Pandora in the first place. Now I have to look through my likes just to find that song I want to get verses what I already have in my library. It's not easy since I have a huge music library with over 10,000 songs. I use my likes for Pandora to find me similar music not to bookmark these are 2 very different things.

Please bring back bookmarking for the new site or I will be forced to find a script to allow bookmarking again.

I to was a huge fan of using Pandora bookmarks in order to remember music for later and am sad to see it go. Hope it comes back.

My main concern is the same as Brian Engel's... it would be nice to be able to view an artist/song/album page in another tab, without another version of Pandora being opened (and playing automatically!). I can appreciate having the information pages integrated into the radio player, but I liked being able to view them separately.
One thing I miss a lot is Pandora Backstage: it was a great resource, really useful for times when I just wanted information on, say, a song or artist, without opening the radio player.

I also miss the ability to bookmark songs and artists to reference later. Like another commenter said, I like/dislike almost every song and my "like" list grows too quickly for it to function the same as a bookmarks list.
(It might be nice to be able to have a profile photo without having to import it from Facebook, as well, if you're trying to increase the social aspect and all.)

As a longtime listener (3 years), New Pandora is going to take some serious getting used to... it's definitely uncomfortable having the entire feel of the site change. (But I'm sure I'll manage.) The new site is pretty sleek, and I've got to say, the larger album cover images look great.

Thank you for all the work you do! Pandora has introduced me to an *incredible* amount of new music -- it's impossible to overstate how much it's broadened my musical tastes. (I'm planning to upgrade to Pandora One as soon as I'm able -- I paid 99 cents every month when I passed the cap, but I'm also intersted in the other features, particularly the higher sound quality.) I don't know what I'd do without it!

were is the bookmarking i neeeeeed bookmarking!!!

As pretty as the new design is, I'm really not happy about the bookmarking feature being removed. I really loved being able to bookmark artists to come back to at a later date. Please bring it back!

pause function fails.
top bar ("thin" player) thinks it's playing
embedded flash player in main frame thinks it's paused (it wins)

poop.

Like the new look and features but the old stream was smoother ... new stream is too jittery.

I think the new pandora sucks!!! The best part of the website was being able to bookmark the songs. Plus with the new more graphical interface it takes even longer for the website to load.
Blah : P Ef that.

I think you just did a fine job and should be proud of it.

Congratulations;

I wish you could tell me the songs I liked in a station. Hell put it to a graphic. I would then understand the journey of the station.

Hi. I love Pandora, but I really like the old layout better. Can we have the option to switch back?

LIKING A SONG IS NOT THE SAME THING AS BOOKMARKING. BRING BACK BOOKMARKS. GOD YOU PEOPLE ARE AS BAD AS FACEBOOK'S UI DESIGNERS.

And for that matter, bring back the ability to SORT the bookmarks by date bookmarked, artist name, song title, etc.. And most importantly, bring back the "view all" button in bookmarks. Do you realize how many hundreds of songs I bookmarked? And now you are telling me that I have to manually click the "Show More" button umpteen million times if I want to view them all??!

And now you can't add songs to a station you aren't actively listening to.. you can't view station options for a station you aren't currently listening to..

Basically you can't do anything to any station unless it's the one that is currently playing.

And another thing, I'm pretty sure I never gave you permission to import stuff from my Facebook account. In fact, I have always had "instant personalization" disabled on Facebook. I should not have to disable that on both sites.

What the HELL is WRONG with you people?! NEVER. EVER. REMOVE FUNCTIONALITY. I will not be renewing when my subscription expires. In fact I think I will just switch to DI.fm immediately.

It looks great and I'm not having any playback problems, so thanks for all your work on it!

BUT...I sometimes like to listen to Pandora while playing online Flash games. Since the redesign it has been causing the games to run slowly. (I know Pandora is the culprit because if I close it, the problem stops.) It would be nice to have the option of a pared-down version that wouldn't use so many system resources.

I'm actually quite impressed by the new look and feel of the site, but as a few others have mentioned already, it is now lacking something very important: BOOKMARKS.

Is there really no way to bookmark songs anymore? This was one of my favorite features, and now it appears to have disappeared. Please, for the love of god, bring that lovely feature back?

HATE the changes. I never comment on anything - but had to make an exception here....

Seriously lacking on every level. Maybe you guys could try asking if we want any changes before screwing everything up?

New site looks great. And that's about it. Deeply disappointed with how "skippy" this new version is. Now it is all but unlistenable for me. Losing bookmarks: also not an improvement. Leaving out the military: definitely not an improvement. Please let me go back to the old version. Seriously. The new version is terrible.

Can I use the old Pandora? The new Pandora does not work on my system. My Pandora One account is due for renewal in a few months. I would like to resolve this problem before I pay $36.

I dont hear ANY music what so ever. All I get are messages popping up saying that "there are no more songs for this station" or something to the sort. I do however get all the oh so wonderful ads and can hear and see then load and clear, but NO MUSIC, I do not like the new pandora, what gives????? When will this be fixed?

Pandora for all = "We are deeply, deeply sorry to say that due to licensing constraints, we can no longer allow access to Pandora for listeners located outside of the U.S."

I really hate it when you, americans, think that the world starts by your east coast and ends on the west coast.

Overall, I'm a fan of the new Pandora. I find it a fair bit easier to use, the look is absolutely fantastic, and while I never really had any severe run-ins with the 40-hour cap, I am certainly glad and quite impressed to see it go. I absolutely love that everything is contained in one window, regardless of what I choose to do throughout the site.

However, there is one small point that I've seen made in these comments already. I'm sorely sad to see the bookmarking option gone. I understand and appreciate that you now have access to a history of songs you've "thumbs upped," but I often find myself bookmarking songs that I haven't liked or vice versa. If I like a song, it's because I'd like it to influence that particular station and I'm probably already familiar with its title and artist. If I bookmark a track, I want to remember it for future inquiry because I'm unfamiliar with it or perhaps I don't actually want it to influence my station. The bookmarking feature gave me a heightened level of personalization that I haven't found anywhere else.

Like I said, I'm still a great advocate for and user of Pandora and I will continue to tout its superiority, but it rarely hurts to voice one's opinion. Again, thanks so much for the improvements and keep being brilliant!

First netflix, then facebook, now pandora...wow, could the internet suck any harder this week?
A good friend of mine has a law about the internet that says "Nothing is ever as good as the thing it has replaced" and it is certainly true in this.
I mean, for starters, when you go to shuffle, the feature i use the most, it automatically checks all stations, with no option to 'uncheck all', and i've got dozens of stations, some of which i only wanted to try once, but now i have to scroll down the clunky scroll bar (another fail) and uncheck every single station i don't want in my shuffle....no thanks...i'll listen to GROOVESHARK until this new atrocity goes away.
it's also ugly, unlike the original which was clean and unobtrusive.
thanks

Apparently by "New and Improved" Pandora means "more frustration, less functionality."

This new site blows goats.

- I know the non-payers have to listen to commercials, but could you play them between songs, not DURING songs?

- I don't know how making a stable player unstable counts as progress. (RAMPANT page crashes)

- The site used to store a cookie, so that I didn't have to MANUALLY log in EVERY time I load Pandora (also after every time the player locks up, which, as I have mentioned, is often).

For all?

…

HAHAHAH!

I like the new look, but the stream plays only 3 seconds of every other song and then skips to the next track. I'm not sure if it's a bug, which it probably is, but it's very irritating.

The colors are nice and all but anyway to get rid of the floating controls? I think that is my biggest issue, I like it stationary. When I scroll down it covers whatever I want to look at. Stationary controls please!

I don't maximize the Pandora window, I size it to emulate the old popup window. But the floating controls mess that up and cover stuff.

I really don't like the new website, the player freezes alot for me for som reason.

For all you dolts saying "Oh, you don't NEED bookmarks anymore, just use "likes". To you I say [profanity edited]. There is some music that I think would be appropriate for certain uses like background music or mood music that I want to bookmark, but don't want to "like" because I don't want that particular song flavoring my channel!!!

There's a difference between mood music for a candlelight dinner and something you find toe-tappy enough to listen to while on the computer.

As a paying customer, I feel we should still be able to bookmark songs and artists. Taking away something like this at a time when Pandora has competition with this feature isn't going to make me want to keep my subscription for very long.

I dont like the fact that when it loads and plays on my computer it sounds like a sound track that skips on a cd every single song!!!

Does not seem to be working with Firefox. Page loads, ads are there, but the player does not play music.

I really dislike this new format, your a radio site, not facebook, just do radio and leave the stupid social media crap to facebook please. Can i get the old version back?? i really liked the old version....

I work at a military installation, and have been unable to access Pandora for the last 2 days. After investigating, I found this article and Joe Sailor's September 21st comment about the military not recognizing the web channels. For whatever reason, our network won't recognize the change and it won't play.

This month is the busiest time of the year, and I relied on the music to keep me going during the day. I am very saddened that I will not be able to listen. Especially now that the 40 hour limit has been removed.

Hope you are doing something to fix it...

I can no longer get any music to play on any station.
There are many other options available, so long Pandora.

It's not working... It keeps saying that "there are no more songs to play on this station".
HORRIBLE

Why Oh Why did Pandora go and ruin a good thing. Your new graphics leave little to the imagination and are very hard to read and get around. I am disapointed and angry that we do not get a choice to keep old style and design. Whow it took all that effort and input and this is all you came up with.
I am bummed (sigh)....

The new Pandora isn't working for me at all! I go to teh website and I click on the "log in" button but nothing happens. It never gives me an option to log in. I then try doing the general music listening and it looks like it's going to play music but it's just white boxes with nothing in them. I listen to Pandora everyday and I would really love to be able to listen again. I would appreciate any advice possible!

Thanks!

Yeah, I'm seriously bummed about the loss of bookmarks as well. They were pretty much the only thing that kept me using Pandora instead of other internet radio.

doesn't work on any of the browsers i have
chromium, ice weasel, konqueror
and the "use old site" link is gone
i guess i paid for a service
that is no longer available to me

I love the new layout. I hated the old one. The new one is responsive, legible, and it loads quickly. Also, I can scroll with the wheel! This redesign was long overdue.

And no more 40-hour limit? Sweet!

Too many ads too often. It's so irritating I'd never upgrade.

I've been listening to Pandora for over four years and paying for over three. I pay because I like the Pandora concept, not to get rid of the ads, which I would do with ad blocking anyway. Pandora replaced kexp.org as my way to listen to music online and my way to discover new music.
Java Interview Questions

After I pause a song for a few minutes or more, clicking the play button does nothing. Pandora hangs. Please look into this. I'm also disappointed that I'm paying for something that is now free. Maybe I'll switch to Spotify.

Bookmarks.....yikes.....why did you take this function away? As others have mentioned, I use this as my primary "to buy" queue...this is a big loss for me on the value of Pandora.

Pause Issues.....since I have gone to One and use pause, it will frequently stay frozen and requires me to skip the song in order to start up again.

This stinks. There is no longer a lyric search feature that I can see, and if I try to look up something about the band from the desktop mini, I suddenly have the main version blaring something entirely different to contend with. Looks great, but I miss the function.

Now it's too fancy to use on my crappy work computer, the songs are skipping. I can only guess it's because it's trying to use too much memory...?? Very sad face here. I've used Pandora 5+ hours a day for a long time, but now I'll have to stop using it.

Maybe you could do an option to revert to a simpler layout?

My Shuffle is not saving. Every day when I start my computer and Firefox, the top station is selected, and when I click "my shuffle" it has every station selected so I have to go through and select the ones I want.

The songs load slower and now there are "pauses" in the music at times until the buffer catches up but the worst glitch is that when I pause Pandora because I am on the phone for example, clicking play does nothing. Pandora just locks up and I have to reload the page which is annoying on several levels. This is a basic function that should have been tested before the site was rolled out. If the problem isn't resolved I will be asking for a refund of my recently renewed Pandora membership and I will find another option.

Sure the slight looks slick, cold and impersonal just like so many sites out there. Still I could get past that if it actually worked properly.

Wonderful new look - very sleek. Great job! I like that I can read the lyrics!

The new site is absolutely more beautiful, but stops after two songs and doesn't continue until I refresh the page; which is annoying.....any advice?

Military here, same as the others, new design broke it for us. Java Errors that we can not circumvent, posted below:

1st
Line: 236
Char: 1377
Error: Permission Denied

2nd
Line:3704
Char:1
Error:'TunerVars' is undefined

3rd
Line:539
Char:13
Error:'window[...]_data' is null or not an object

Unfortunately, this new version does not load on my computer in the office, despite me trying the suggestion listed in "Help" page. I am very sad :(

MUSIC KEEPS GETTING INTERRUPTED.

Haven't seen a FAQ clarifying this yet so here it goes....
Liking does 2 things.
1. Adds to the Station's Thumbed-up list, which (at least on the old site) modified the station's tone.
2. Puts it into "Likes".

You can go into a station and remove a song from the Thumbed-up list but it will stay under Likes.

Ok, so the "bookmarking" ability isn't quite gone but now you have to click the thumb-up icon, click My Profile, be sure you're on Stations, click the Station Link, click delete under Thumbed-up to accomplish the same thing.
I feel much better knowing the underlying capability isn't gone but from a HCI standpoint, this is worse than the old way of doing things. I'm not sure of a good way to split off the tie except to have a "Like but don't change" option under that triangle-menu when you hover over the album art. Or maybe a smaller "like" button at the top??

Additionally, there's no way to edit Likes. Tweaking station's lists doesn't affect it. Thus, not high quality HCI since you take control out of the user's hands, and especially when similar controls do exist elsewhere.

Initially, I was a bit confused where the Seeds, Likes, and Dislikes were and how to edit them for the station. If you go to My Profile there's Stations and Likes (and the previous Bookmarks) on the left side. The actual location to modify the station is a bit cross-intuitive to how the initial My Profile organization we are given. To change a station, click on My Profile > Stations > Click the Station link (there's no menu to 'do stuff' like you have for a song under Likes), then you're faced with the Seeds, Thumbed-up, Thumbed-down list that you can modify.

A couple of HCI consistency issues here as well but it's workable.
If a review is ongoing and these haven't been added to the list...
1. Might check over the dropdown button control on Likes and Bookmarks and consider having similar dropdown control next to "Play Station" for My Profile > Stations.

2. Consider copying the Seeds, Thumbed-up, Thumbed-down lists to the same place as where you have Likes and Bookmarks when My Profile first loads. Perhaps: Stations, Bookmarks, Likes, Dislikes, Seeds. This might not be what the purpose for that initial menu but the current partial match of controls is a wee-bit confusing...but there might not be any good fix.

btw...
@Void - I'm not sure if "modifying" a station means tweaking the Seeds, Thumbed-up, Thumbed-down lists on different station than what was playing, if that's what you're talking about - I was able to do it this morning through My Profile > Stations > A station link.

@pissed off - volume is at the top right next to the "Next track" button. This might or might not be a recent change but it's there now.

Ok, so are all these websites owned by the same moron? Facebook, NetFlix, and now Pandora. You just lost close to 80,000 military and DOD employees due to your cute new looking site. Idiots! Now I am stuck with AOL. Won't be coming back though. Thanks!

My thumbs-up/down, pause, play, and skip buttons don't work.
There are tons more ads.

I love that I now get unlimited listening for free.
Otherwise, I don't see how the new version is any better than the old, except that it's prettier and the buttons are bigger.

I appreciate the time & effort, but I personally hate the new version.
I'm a subscriber, use the desktop app and I use to be able to select the artist from my player and Pandora would pull up (quickly) the artist bio and discography; select the album and it would pull up that albums reviews, track list and samples. Now when i do this, it simply takes me to the website and just starts playing the first station from my list! This sucks...now both are playing! It lost a great feature and added some I really don't want, why was it designed this way? Not to mention that just to open the site takes much longer than the previous version, twice as long. Pandora, if you see this, I'm sorry but I loved the old version. Fast, friendly and much easier to search from. Can we go back? Please! :(

I love the new look of Pandora. I've actually stopped using the desktop app because I like the web page better.

I'm still waiting for integration of visualizations in the desktop app and a "Play-everything-in-the-pandora-database" station. ;)

New site looks cool but will not stream smoothly. Skips and jerks in the music. I see from the comments that others are experiencing the same thing. I have but 1 browser window open and still won't stream correctly. Love Pandora but unable to listen now.

I like the new look; however, I'm not crazy about the commercial playing over the songs! I would rather hear just the commercial not both at the same time! Thanks

I agree that the lost bookmarks are depressing. Sometimes i didn't want to 'like' a track b/c it would mess with my station preferences, but i still wanted to save it for later.

Also, when full page ads come on music from the station doesn't mute like it used to. So i've got a full page, loud abnocious ad, and station music playing AT THE SAME TIME and i can't mute either. Please fix it.

and your comment entry sucks. i missed the code down at the bottom and i had to re-write it all. fix that as well.

One feature I'm missing is the ability to see which of my stations a song is playing from when I'm shuffling all.

I'm not in the military but I'd like to support the multiple requests to fix that problem sooner than any other. Take care of those who take care of us.

Thanks, Pandora for many years of introducing me to artists I otherwise may not have known!

I love Pandora. The new look is nice but the songs keep skipping. I listen to Pandora everyday at work and now it's just annoying. PLEASE FIX THIS!!!!!!

I have noticed a couple of glitches with the new format:

1. I cannot pause a song because then the song won't finish playing and I have to go the next song.

2. After doing that, an ad plays DURING the song (which is very distracting).

How can I fix this?

The site was great before, the only real flaws were not being able to correct a accidental thumbs up or down. The thumbs up was easy enough to fix cause you could just bookmark the song and remove it later. I also bookmarked songs I planned to purchase.

My main complaint though isn't how this feature/shiv was removed. I frequently would edit my stations & seed artists that had say, 3 thumbs up or more. Now when I expand to Show More, it only adds 5 more songs... That's just pathetic. Please return it to showing all songs, or if you must, expand 5 to like 50? 15 at dead minimum.

~Long time user & promoter~

Couple of things I noticed since yesterday.

1) Launching the site in IE9 didn't work. Had to install a couple of things (Google Frames, etc.), delete cookies, etc.
2) After 1) was done I couldn't sign in w/ my old credentials. Not sure why, had to have the password resent.
3) After being able to sign in I couldn't find "Quick Mix" any longer. Figured out eventually that it is called "Shuffle" now.
4) Shuffle didn't preserve the Quick Mix settings from before. Had to uncheck a lot of the stations in "My Shuffle".
5) When unchecking stations in My Shuffle the checkbox was actually checked again, as the page refreshed/reloaded all the time. This was annoying and time consuming.
6) Can't bookmark songs any longer. The problem is that this doesn’t allow me (at least I can’t figure out) to easily bookmark a bunch of songs over time, then purchase them at a later point. In the past I bought something like 30 songs on Amazon in one big swoop from the bookmarked list. Just liking a song doesn’t allow me to do so, as I don’t want to purchase every song I like, just the bookmarked ones.

Am still "addicted" to Pandora though. :)

MISS Bookmarks!!!!! don't want to go back and buy everything I faved or look through it all

Love the new site. Not only is it slick and beautiful, but cpu usage dropped from 45% down to 3%, and from 45% down to 0% when paused! Cpu usage was the number one reason why I closed the Pandora tab when idle. Now it can become one of my "permanent" tabs.

I haven't been a user of many of the advanced features that other users have mentioned are missing, but I'm much more likely to explore with this new interface.

Great Work! and Thanks!

ps. It would be nice if the title bar changed to indicate the song that is playing like Google Music does.

There seems to be a lot of skipping, thought it might be our computer but it is happening on computers at two different locations/cities. Is anyone else having this problem.

Too bad that it now buffers and breaks up the songs. Please fix.

It "looks" good but where can I view the original publish date of a song? I've searched and searched and just can't find it...

Wow, fancy new interface. Too bad the music skips now. You just ruined the audio quality which is what Pandora is really about. Where are the priorities? Simply typing these comments is causing the audio to skip. Switching windows causes it to skip. Maybe its a memory issue with the HTML5 interface. In any case, who cares about the interface if the the music skips? I feel like I'm listening to a scratched CD!!!

just like netflix....screwing us over

Love this new version--the long months of planning and strategizing paid off. The features to have, with one swift click of a button, to purchase the currently playing song from a variety of web music retailers is great! The colors are clean and make for the main focus to remain on the music selected--and of course the advertisments on the side, clever trick and a large benefit for your funders. Cannot say enough about the newly launched site. I do agree that reload no longer adjusts the song, so if you cannot stand the selected song from Carrie Underwood, tough luck, for the next three minutes you're listening. Though there are some features missing, it sounds like our thoughts will be considered and this "new" Pandora will only meet our needs better as it continues to strengthen as a streaming radio.

So Pandora is now playing advertisement audio OVER the music? I just had a ridiculous "Charlie's Angels" ad pop up and blare over top of Astrud Gilberto's beautiful voice...Disappointing, to say the least.

Love the new site. Miss bookmarks...used those to earmark music for purchase. Really slick and impressive though...nicely done. I like that new windows don't open as I navigate around Pandora.

Guys, I've been using Pandora nearly since its creation and really love the changes... BUT BRING BACK BOOKMARKS!!!!!!!!!!!!!!!!!!!

Thanks.

Looks nice, but I miss the "download this video to Real Player" option (ahem), which is not working--I presume due to the HTML 5 code base. Oh well, still a great station. I like the "shuffle" option.

NICE!!!!!!!!!!!!!!!!!!

Could you add an option so that I can send a station to another person and then we hear the same music at the same time?

WHY IS IT SKIPPING IN EVERY SONG? Every 2 or 3 seconds there is a skip in the music. Is it my computer or is it Pandora's problem?

Pandora, I really like your new upgrade, especially the feature that allows you to view the song's full lyrics without opening a whole new page, however I am deeply bothered by the removal of a bookmarking option which I used to keep track of songs that I intend to buy or share with friends. Could you all please bring it back? It was probably the best feature on your original site and now it's gone.

New version does not work !!

Songs scroll by without playing then get message

"all songs have been played"

new flash
tried in chrome
full restart
cleared cache
deleted temp files

What is with the ads playing right on top of the music?? It's so annoying!!! I understand the need for ad revenue, but it was fine before when the music would stop, ad plays, music resumes.
Please please please fix this. I can't take it every time I might fast forward I miss half the song because of stupid "Charlies Angels" explosions and whatever.
Everything else works great. Just want to hear the music. Thanks Pandora.
~K

LOVE the new design, threw me off for a minute (after having all the Facebook changes this week...lol).
HOWEVER --- would LOVE to have Share to Google + !!!! In fact, some kind of integration with G + would be heaven to me ;-)
Thanks for this service, music is life.

I like the new Pandora, but there are a few improvements that could still be made:

1) It would be really amazing if we could save a shuffle list (formerly QuickMix) to return to. I like shuffling stations, but I have more than 1 shuffle list that doesn't fall under Pandora's genre sorting. (For instance, I have an Oldies Shuffle list across genres and a shuffle list of multiple stations my boyfriend & I listen to together. I have to manually deselect and reselect to go between them.

2) Similarly, some of the stations in those shuffle lists I *only* listen to as part of those lists. But I keep the stations separate because the styles are so disparate that it would alter the sound to merge them. It would be really cool if we could create a station made of multiple sub-stations, however, I realize that might be difficult.

3) Moreover, my Oldies list is really just a mix of 20 genre stations. I wanted a way to create a station of a variety of styles of songs from the past. I really love the result. However, it seriously clutters my station list. It would be so perfect, even if the above won't work, if we could make a station of multiple genre stations. You currently can't even add a genre to a station under "add variety".

4) I also agree with those above that we should be able to group stations.

5) If we like a song in a shuffle list, it should like the song in it's origin station.

6) It's a pain that when a song is done you have to click each album art to see the names of songs you missed. Even a hover-over option would be great. =)

7) We should be able to modify other stations while listening.

8) Moving a song to a new station shouldn't automatically dislike it on the current one, though I understand why it does. Also, it's *REALLY* lame that once you move a song, you can't like it, dislike it, anything. All the hover-over options disappear. I used to use that function on the old version, and it bugs me that it's gone.

9) I too like the idea of being able to dislike, like and *love* songs.

10) Please bring back the ability to bookmark a song. I know I can see my old ones, but "liking" isn't the same...

I'm mourning the loss of the old design of pandora. It just doesn't look good anymore and it used to be so beautiful!! So sad.

I find it hard to believe that you tested the new website. This thing is a disaster. It is slow and unresponsive. Among the many abandoned features that others have pointed out, I noticed that clicking on the Shuffle drop-down presents a menu which is HIDDEN behind the right-hand music pane. That's just wonderful. My browser is IE7, the only option I have at work. Same observations on my laptop, so it's not my desktop machine just being screwy.

Seems you still have bugs a go-go. PLEASE GIVE US THE LINK TO THE OLD SITE BACK UNTIL YOU ACTUALLY COMPLETE YOUR TESTING.

I like the old Pandora better...don't change your amazing website like how Facebook changed theirs...

....i like the look, but the music quality SUCKS compared to the old page. it seems that any time i move the mouse, open a new tab, click on ANYTHING, the music skips. opening the site is 2 songs of the bugs working themselves out before the music streams clearly. it seriously reminds me of trying to stream videos on a second rate phone with third rate service. the site came through so clear until the changes were made. i listened for a good part of the day yesterday, and opened my account today, just to make sure that i wasn't juming the gun, and bitching for no reason. but even as i type this, i feel like i'm listening to my folks old 45's, only without the life of the albums... PLEASE???????? fix it :)

I like the new site - Number 1 complaint:

BRING BACK THE BOOKMARKS

I want to like a song but not all liked songs do I want to bookmark - I use my bookmarks to research music I'm loving and purchase tracks!

This is a massive functionality decrease!

I love Pandora, I'm a Pandora One subscriber, please bring this feature back!

NOT HAPPY WITH THIS !!! Now I can no longer use the Pandora gadget. It just opens another web page and starts playing. I don't want the web to be always up, that's why I used the gadget. If you click on anything pertaining to Pandora, it starts a completely different window, pauses what was playing on the original window and begins playing again. ANNOYING !!!!!

Dear Pandora,

The site no longer functions at work, which is where I do most of my listening. Now ,apparently, there is no more bookmark function, so I guess if a song sounds good enough that I want to buy it later, I'll have to pull out a pen and paper, which would be fine, if I could listen to music at a place where those things are easily accessable, like say, work.

You kinda threw this at us without warning, didn't you? My day just suddenly got a little worse. From reading the above posts, it sounds like you didn't do a very good job beta testing.

I guess my question is; why take a good thing and completely revamp it? Were people complaining that they want something totally different? I hate to be cliche, but if it's not broken don't fix it...right? I am forced to no longer use this service due to circumstances beyound my (but not your) control.

I like the way new Pandora looks but every time I pause it, then come back & push play it freezes until I refresh the page or hit the next button. This is rather annoying. Please fix this.

B O O K M A R K S
I'm sad. Explanation on why take this function away?

The new format is fine, but on my system (large desktop speakers powered by a Technics amp) the sound of the music has changed dramatically. I don't know if you are using more compression now or the new HTML format has somehow changed the way the music sounds, but I'm finding it very uncomfortable to listen to.

taking away functionality? WEAK.

But seriously - WHY IS THE FREAKIN RADIO STATION LIST ALWAYS SORTED BY "DATE ADDED"? WHO CARES WHEN YOU ADDED THE STATION? WHY CAN'T I SET THE SORT TO BE ALPHABETICAL, AND HAVE IT STAY THAT WAY?

Software designers that think they know more than their users will be out of a job eventually. "Date Added" is meaningful when I look at my bank transactions. It isn't meaningful when I look at a list of radio stations.

Who at Padora thinks making "date added" the default sort is a good idea (not a UX designer - must be a "suit"). Personally, I'm not sure why "date added" is relevant at all. Alphabetical, Sort-by-Genera, Sort by "most played (by me)" makes sense.

Sort by date added?? WHO CARES? I added 5 radio stations over the course of 2 days about a year ago. Does ANYONE (seriously - ANYONE) think I would (A) care about what order that was? (B) remember what order that was? and (C), most importantly, find any USE VALUE around keeping up with what order that was?

On the other hand, I almost never use Pandora through the web browser, so I will never have to put up with it. I stream pandora thorough a web-enabled hardware device that connects my computer to my stereo, and by doing it that way, there is no "40 hour limit" (never was), and I never hear commercials. So much for QA testing again! (more necktie damage I suppose. I bet the engineers thought it should be tested).

I still plan to pay for the $36/year subscription because I think Pandora provides a quality service and it's worth $3 a month to me. However, it ain't because of the new design, that's for sure.

As for the people who miss "bookmarking a song" or artist - you can easily make a station based on a single song or artist. Doesn't that work ok? Just a thought - I have a lot of single artist stations (though few single-song stations)

All I am getting is "There are no more songs to play on this station" after the page opened and the player scrolled through a list of songs. Now none of my stations play and display only this message.

I've been using Pandora since it was a good music player, way way back in the day before it started playing a thousand ads instead of music and becoming terrible, and free went from "not having to pay" to "pay for this or be water-boarded by advertisments and limitations on what you can do".

Nothing but problems, I cant even listen to it with all the hiccups.

BRING BACK BOOKMARKS!!!!!!!!!!!

Love the new look, but the functionality still needs improvement. While listening to music, a song will start to play and within 10 seconds will stop and a new song will start playing. This is frustrating for me as I start listening to a song a I really like, then it abruptly stops and starts playing something else. After reading all the negative posts, I think a year was not nearly long enough to work on this project before launch. I'm loyal Pandora listener and hope these issues get sorted out.

I used to be able to refresh Pandora and get new songs if I didn't like the ones playing, now when I try it just continues playing the song, I don't like that. It should really be an option because I liked refreshing the page and getting a song from a completely different genre.

I am kinda sad today, went to log in to Pandora like a do on a normal day. Wow, was I surprised, and not like a huge present under the x-mas treet surprised...more like I stepped in a piece of gum with my favorite shoes surprised!!! My songs are sketchy, it's like it can't catch up to the song like a bad download or a scratch in a cd. Loved my other features and set-up. I am not one to ever write a message or blog, but I seriously felt the need today. Hope the developers will take everyones comments into consideration and change some things back to how they were. Just sayin'...

The new interface looks nice, but it keeps skipping. It will play the first 10-15 seconds and then skip to the next song. This happens at least a couple of times per hour.

I also find it less intuitive than the old interface. It seems like style over substance.

I'm sad. The song has breakages. Not good. It gets cut off.

This Pandora is really, really, really Bad!!!! The music is not clear. It songs sound like you are in a tunnel. Please fix this or change it back ASAP.

Ditto FilthyMidget: I have noticed today that if i pause a song, then play it, it will not continue playing. I have to just skip to the next song.

I love Pandora and have used it for a long time, but the music now skips once every two or three seconds. I really hope this problem gets fixed, because I'd be sad if I had to go somewhere else!

As mentioned before, you lost ALL MILITARY listeners, as we can not use the new Pandora on our networks. BRING BACK THE OLD SITE! Or at least run it along side your new one, and give us the option!!

I need to bookmark songs, i miss this part of pandora

Hey! This new site is nice but every time I move the mouse TEHE MUSIC GETS CUT! The music stops for a second and then keep playing.. PLEASE FIX!!

Thanks for the free music its the best!

Shirls**

So sad! pandora no longer functions at work... now in search of a new website to listen to :(

Looks good but ads suck, freeze up screen, take too long to load and play. I suspect I will be moving on.....

I need bookmarks!!!!!!!!!

ARE YOU GUYS OUT OF YOUR MIND??????

The new page looks great... However, even with a good internet connection the songs are constantly interrupted with short pauses, literally every 2 seconds there is a hiccup in the song. Very annoying, hopefully this is resolved soon.

I'm a paid subscriber, I signed up with a feature set that included the mini player. Why isn't that part of the new version?

What happened to the bookmark function?

Had to upgrade toIE9 to use. but each time try and access pandora am told my browser needs to be udpated.
"my shuffle" feature has bugs. each time I get timed out of pandora, which is frequently today, I have to go in and recreate "my shuffle".

the navigation around the site is clunky. gets locked up or hovers over something and before you know it you are having to refresh or start over.

I suspect some of these issues are because I am at work/network/firewall/security type issues.I think many of us who use this at work to stream music during the day are prob goign to have to find another option.

what a shame. loved pandora for years.

Ever since the format change, my music seems to "skip." I play the musice for clients in the spa so this is not good at all.

When I had the choice of the old format, the music did not skip.

Why did you remove BOOKMARKS? I used Bookmarking alot because at work I don't have time to click around, so I would just quickly Bookmark it. I wonder if Last.FM has it...

The new Pandora is ugly. How can anyone find the eye-blinding design attractive? It looks like an old-school computer design, but NOT in a good way. The new design is also too tall and narrow. Why does the website now look like it would be more at home on a smartphone than on my computer?

I like the removal of the 40 hour cap, but why did bookmarking leave too? Bookmarks were a very useful feature. Upgrades should not lose useful features.

Why did you have to try to fix something that wasn't broken? Your "fix-it" attempt broke my favorite website. The old Pandora worked fine. The new one has some serious flaws.

Not to say I won't still listen to Pandora, but I cringe every time I gaze upon its hideous new appearance.

The slider bar beside the station list is way too narrow. It is cumbersome to have to zero in on that thin area to slide my station list up and down.

This new pandora won't load in my firefox.
I have an old version of firefox by choice and i do not plan on updating it anytime soon, what am i to do about this? is there a way for me to go back to the old pandora?

I am really struggling to find the search functions in the new interface. The old interface had a way to search for songs as well and stations shared by all users. So far I've only been able to search for stations shared by friends. I hope the search capability gets put back to what it was, or if it is already there, I hope it gets easy to find.

This is awful,it skips. the bookmarks are gone so much for new and improved.
I was about to dump cable and be happy by subscribing to Pandora, I'll dump cable but I may as well dump Pandora also.

Is it possible to choose which version to use? Like, a way to switch back to the old pandora? The new version sounds okay, but I really love the old version much more.

OK...so the new layout is pretty and all but...NO BOOKMARKING? This is literally the only thing that made Pandora my #1 Internet Radio option for the past few years. And to view my old bookmarks would take FOREVER with this new "show more" garbage!

Please fix the bookmarks issue. This is going to kill your listening base.

Thanks for the feedback everyone. Here are two things I'd like to point out:

1) Problems loading the new site. Most of the technical issues being reported here can be fixed by following these troubleshooting steps for your browser:

INTERNET EXPLORER TROUBLESHOOTING
http://help.pandora.com/customer/portal/articles/24255-internet-explorer-troubleshooting

FIREFOX TROUBLESHOOTING
http://help.pandora.com/customer/portal/articles/24256-firefox-troubleshooting

CHROME TROUBLESHOOTING
http://help.pandora.com/customer/portal/articles/24254-chrome-troubleshooting

SAFARI TROUBLESHOOTING
http://help.pandora.com/customer/portal/articles/24257-safari-troubleshooting

Also, please note the Minimum Specifications to run Pandora: http://help.pandora.com/customer/portal/articles/166391-minimum-specifications-to-run-pandora

Feel free to email us at any time for help or to share feedback. To do so, visit http://help.pandora.com and click "email us".

2) Bookmarks. Note that you can "like" a track *without* giving it a thumbs up. To do this just click on the song title, then click "Like this track". This way you can make a note of tracks that you like without influencing the currently playing station, which is similar to how bookmarks worked. As for the positive aspects of bookmarks that are not covered by "likes" that many of you have pointed out here, thanks for the feedback, I've shared it with the product team.

Remember, email us using the link at http://help.pandora.com if you need any assistance!

The system is getting hung up now which is a pain to be sure. I need to change stations or even log off then back in. Other that that it look sweet!

The new site is good looking, but the streamming of music is not playing properly, it skips and has hiss under it.
Please correct

To Whom It May Concern,
Why? Why have you taken what is likely to be the greatest invention of our time into the realm of heavy-handed control-freakism when it was already a virtual treature trove of information gathering tactics, profitable applications, and psychological sales strategies? I will most likely continue to use this site, if allowed; but, I feel that I must warn you that I can clearly see a backlash on the horizon against the ever increasing trend towards customer control that many of today's modern businesses are foolishly embracing. I predict that names will be taken and that entire corporartions will be held accountable for their willingness to comply with this silly scheme. However, for now, ride the tiger, my friends. Ride the tiger.

A day later... Now, instead of getting "There are no more songs to play on this station," I get "We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening." But clicking 'reload' doesn't help.

"bookmark" please. otherwise good

Hey there- I'm glad I can sill see my old bookmarks, but... how do I put in new ones? This is a feature I really like and miss!!

In other news, however, I do love the new layout. Go Pandora!!!!!! <3 <3

The new site LOOKS great... however, sadly it doesnt run great at all. :( I cant even get through 2 song in a row without the whole thing locking up and having to constantly refresh. I used to listen every day.. but now I cant even get through a few songs. I hope its something that can be fixed or I'll move on to somewhere I can play continuous music. :(

I love pandora!!!!:D

For all my stations I get the message "There are no more songs to play on this station", even for my Android app. Is there no more unlimited listening?

Oh man does this new site every rule. So when is the blog going to get a revamp?

serious bugs! after about 30 minutes of playback the play/pause, volume, skip buttons DO NOT WORK. must refresh entire web page to restore functionaility

I really really miss the bookmark feature from the old Pandora. I would use it over the "like" or "dislike" button because I would feel it would alter the station in ways I wouldn't like. But the bookmarking was great for remembering a great song or artist to check out more deeply at a later time. I've been able to discover so many great new artists that way or remember a song title of a song I had always heard.
PLEASE BRING BACK THE BOOKMARKS!

Why did you go to all this trouble to degrade your website? Gone is the "forward to next song" button, and the like, dislike feedback. Are you going the way of Netflix here? Some people work so hard to destroy what they have created!

HATE HATE HATE the new- for the sake of new--- if it ain't broke, don't fix it. I was able to "go to old site" - the link was on the first page. My old iBook was the dedicated Pandora machine, but now I have to throw into landfill, and fork out money for something newer that can load new Safari, Firefox , Flash etc.
Many email to company and they just say we can prorate your refund... If I ran my numerous businesses this way, I'd have gone bankrupt decades ago... I HATE the new throw-away tech world!!!!!!!!!! I know how to use a MANUAL can opener- for cryin' out loud.
Aren't you tried-and-true computer users with older machines just steamed??!!
If I see one more smug 20-year old, or clueless cubicle techie with their smart phones and ipads and wii and vibrating nose rins---- I'm selling it all and moving to a cave.

I play Pandora in my iPad 2. I love it!!!
I would love to be able to acces the Pandora web site using my iPad, instead of having to use a computer. Currently when I try to access the page it takes me automatically to a "inviting" screen to install the Pandora app, which is already installed. It is impractical to need another computer to access my profile and other functionality instead of doing it in the iPad.

Hate it hate it hate it. I can't bookmark anything and you took all my old ones away. I always buy 40-50 at a time, now I can't???

I'm in love with the update, too. The page is sleeker and easier to navigate. I like that the album artwork is bigger now. The new color is lovely, too. Altogether a fine job.

sound quality sucks now-

Could you guys please re-add the option to buy any number of bookmarked songs at once from either amazon or itunes? That option was very useful, and I was planning on using it sometime in the future.

Since the new site changes my music now skips and lags constantly. I can't stand it.

PLEASE continue to give us the option of switching back to the old interface. It sounds like alot of people like the new look, but I am personally one of the people that has been clicking the link to the "old look" for the past month or so. I actually liked the fact that when you clicked on album or artist info, a new window opened up instead of the way it is now. Also, with the new interface, when you click on an artist, you still get info on them, but if you click on an album, there's no specific review or info on the album...still the artist.

I do like the feature of being able to "like" an entire album, not just a song.

Won't run in Firefox, sleazy ads I don't want children seeing and can't even post comments. "Sorry, you did something wrong" type of message and erased my three paragraph comment.

You guys had one of the best things going. I fear now it will be simply going away.

Let's see if htis one will post.

Looks like the recent upgrade left me in the dust.
I can no longer access Pandora.
I run OS X 10.4.11.
Is there no access for me now?
Guess I'll have to use a competitor site.
I was just starting to like Pandora. Seemed like they were getting there music mixes to finally work.

craig

Mine is completely screwed up. I can't access my stations at all. First, I get the "would you like to upgrade", I click "No thanks", then I get the screen that says, "OK, you can keep listening to the ad-sponsored version". I try to click "Continue" and nothing happens. It's totally frozen on that page. I can't click on 'now playing', 'profile' or anything. I clicked on help and wrote an e-mail, but there's no "send" button to send the email! How do I get to my stations to edit them??? I just did all the troubleshooting for Internet Explorer listed above and it didn't change a thing. This is driving me nuts! Is there a phone number or another way to email pandora?

I like how fast the startup is, a lot better than before but about 4 or five hours after logging in i am being dropped out and forced to relog, sometimes it happens after three songs some times it just happens to stick at an ad and hang, i reload the page and it logs me out. that gets annoying very fast.
also i dont see an option to "save username and password" or anything of the like on the main page.

right now it just played an ad in the middle of my song.
hopefully me writing these helps you guys see where to look for improvement... after all thats the only reason im writing them

I've been a Pandora One subscriber for over 2 years now.

New isn't always better. The new look and feel require a little more horsepower in the CPU which unfortunately in my system causes skipping / pauses in the song every few seconds.

I would have liked the option to revert to the "old" style for older cpu's.

By coincidence, my Pandora One account expires tomorrow, and sadly that will be the way that it stays.

Good bye Pandora, you are not the only music provider out there.

Joe

Please bring back bookmarking feature please. How can you not check out the stats on how many people use this feature before you nuke it!?

I cannot get the new Pandora to work. I keep getting this error message: We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening. When I click reload, I geet the same message. After awhile, the message changes to:There are no more songs to play on this station. Any suggestions. Thanks.

Nice new look and I'm sure new features, but the one big difference I've noticed is that the inactivity timer has gone away. Used to comfortably go to bed w/ music playing knowing Pandora would stop broadcasting after several hours. Not so Pandora One; 12/16 hours later, it's still sending music. Now assuming Pandora pays royalities based upon number of listeners, the timer should save money ... no? If the royality scenario is not true, forget this post.
mh

As of Sept 20th, I cannot listen to the new site at work any more. Please fix it!! You double my productivity so if I cannot listen to it, we're definitely going into a double-dip recession!!

Every time I try to access iGoogle the blue Pandora screen comes up and prevents me from accessing iGoogle. Please correct this. thanks.

Bottom line: WITHOUT BOOKMARKS I WILL NO LONGER USE PANDORA. At all.

I used Bookmarks to make lists of sings for later purchase - with this feature I cold "collect" bookmarked songs for a few weeks, then use the "Purchase All" feature form my Profile to get all of them from Amazon with a minimum of clicks. The fact that you removed this feature simply shows that your Product Managers are not doing their jobs and researching how users actually USE your product!

Now it looks like I have to make "single song" stations or look back through my "Likes", the compile a purchase list manually (which I simply won't do). Are you actively TRYING to make it HARDER for me to purchase music using Pandora as a referral? Because that's exactly what you did.

Please put Bookmarks back, otherwise I will NOT be using Pandora any longer and will begin researching your competitors - surely one of THEM want the referral $ on my music purchases...

-Matt C.

Not as good as it was.....constant skipping while streaming. Especially when trying to navigate through the site, which is also not as simple. Tried listening for a few minutes yesterday, had to turn it off and go back to my iPod. Just turned it on again this morning and same thing. Really disappointed but glad I haven't upgraded yet, which I was planning to do now that I have an iPad.

To everyone complaining about why it needs Flash: you're failing to realize that while Pandora has given their interface a (much-needed) HTML-based uplift, the technology they're using for audio loading/streaming/playing is still Flash (a hidden SWF). THERE IS NO HTML EQUIVALENT FOR THIS, HTML5 or otherwise. Therefore the "skin" now works like a real (HTML5-ish) website would, but you're still playing it using the plugin.

I can't pause anymore. Whenever I pause it, it won't start back up again when I hit play and I have to refresh the page or change the station. Beyond that, and the lack of ability to bookmark, the new layout is fine. Just please fix the pause problem

Five minutes after I paid $36 to upgrade to Pandora One, I began getting a message on all of my stations: "THERE ARE NO MORE SONGS TO PLAY ON THAT STATION". When I deleted all of my stations and created a new station, same result. I am unable to play a single song on my account.

I never had a problem with Free Pandora. I paid $36 for Pandora One, and now I have been blocked from using my account to listen to music. How happy am I?

I like the new look, but my Pandora skips constantly and I keep going back to it to see if it's been fixed and it hasn't been. So I go to listening to playlist.com or something else. I enjoy listening to Pandora, but not when the songs skip constantly.

Please fix soon! Thanks. :)

The site freezes if you pause for more than a few seconds - say, 5 minutes. When you click play again it wont play again. You can sometimes skip to next track to get it started again. If not, you have to refresh the page. I dont remember this happening on the old site. I like the new one, but wanted to bring this up so that hopefully it can be fixed.

PS: Kudos on adding comedy to the genres!

The biggest problem I am having with the new site is deselecting stations for my custom quick mix. When I uncheck the stations, they actually recheck themselves back on!

What's up with that?

I pause a song, and i can't un-pause it. this has happened several times in the four hours I've been listening to pandora today. I click pause, and then I click play, and the song is stuck. It won't play, and no other station will work either, so than I have to reload the webpage in order to get my music back. THIS REALLY SUCKS, especially if I like the song I paused.

and it would be really nice to have a shorter list of my stations so i can scroll through them without maximizing my window.

"liking" a track is so much more arduous than the bookmarks. when i'm working, i just want to click a button and move on with work. Then when i'm off work, i will go back, make a station, or BUY the song. You want people to buy the songs right? make 'liking' or 'bookmarking' easier.

no "show all" button?????? I have hundreds of thumbed up tracks, now if I want to remove one I have to hit the "show more" button like 50 times sometimes (and after each hit I need to scroll down to refind the show more button).

This release is a perfect example of fashion over function...it looks pretty, but the old site worked much better for me.

I haven't been on the site in about a week. I really like the enhancements that I see.

This new site is horrible!!!! the only reason pandora exists is to listen to music, well it no longer succsesfully plays a song it constantly skips, and will not play even one song without screwing it up. CHANGE IT BACK!!!! this is horrible and if its not fixed soon then there is no point in me even coming to this site, i want to hear a whole song withoout pandora screwing it up

My two primary problems with the new site is that the default to what was last played on THAT computer has gone away. AND that the Custom Quick mix (blending 5-15 of the 100 stations I have) appears to have gone away!! When I have VERY eclectic and diverse music interests, I want to blend my own mood -- not all of them at once! FIRST: At home I listen to quick mix custom blend, at work I listen to an easy station... now when I boot up at work -- it pulls the last station CREATED, which is a loud thumpy thing that doesn't go in my more conservative work environment. SECOND Please bring back the custom blend option of quick mix AND default back to what THAT computer was doing. AND Lastly, the usability of the scroll bar for the stations now requires me to also use the far right window scroll to get to the whole thing (and no I don't have a big fancy screen like you may have). That's NOT user friendly to most folks out there with 15" monitors. I was happy with the old version -- is there anyway you can PLEASE give us the CHOICE like you did for a week or so. Thanks -Mary

I agree with all those who have asked for the bookmark feature to be restored / made more obvious. I enjoyed having the ability to keep notes on songs and artists I found interesting without having to modify my stations once I had them consistently playing music I like.

Bring back the bookmarks!

PAUSE button fail. Please fix

Love the new HTML5 player. One comment however. The disappearing and reappearing ad box on the right hand side is really annoying. Every time the ad box disappears the whole player moves and then when it reappears it moves again. This is especially annoying when I am trying to select/deselect a bunch of station to shuffle through.

I do not see how I can play a genre now, like "classical" which I used to do on a regular basis- but I still believe in you so much I bought the stock even through I realized it would probably go down initially (which it did significantly!) and I will still hold it!!

If I'm lucky, I can get about an hour of listening in before Pandora just stops working. Buttons cease to function. The only option is to reload the page, but then it goes to a Pandora splash screen and never finishes loading the rest of the site (and most importantly, never loads the music player!). The only thing I've found to work consistently is exiting the browser altogether, and re-opening. But as an option at work, this is not feasible 90% of the time as I need the browser windows open to keep working. I've even attempted the "Ctrl+F5" reload which should completely refresh all data for the page and get nothing except the Pandora background.

Kind of disappointed....

-AP

Your blog post mechanism is very bad. I just wrote a response about the ad to find black women in my area (I'm white and married, but I still listen to rap music...do facebook integration for more targeting critieria so you have a better chance of relevancy...my wife says I can't check these women out) and when I submitted it, I didn't fill in the required fields. When it brought be back to the page, my comment was gone. Come on...

How do I get back the old pandora? I bookmarked many songs..and the new site is not working well. I don't mind commercials, however once the song breaks - there is no commercial and it hangs up for too long. I then have to switch to another station. Please bring the old site back!! Thanks

I loved listening to Pandora and choosing a mix of music; but NOW with the new format the music does not stream well -- it skips and jumps. Very disappointed.

I am having streaming issues. Ever since the upgrade the music won't play smoothly. It skips and gets hung-up on every song which is very frustrating. I love Pandora but I really just want seamless music...

Sucks. "The look" is kind of nice, but not practical. I'm one who likes to keep a very long list of Thumbed-up Tracks. In the new design, this takes up way more space than it needs to and is much harder to browse and tweak. I like to see what other songs by a given artist are already on my list before I give them another thumbs up. Good luck with that, if they happen to be towards the end of the alphabet! No longer is there a button to show all, instead I have to hit "Show more" over and over and over and over and over...

PLEASE, PLEASE! Please give us back the bookmark feature. That list of songs was helpful to me in sooo many ways. I need it right now!!!! I hope to see the list back soon!!!
Thanks, I know you'll do the right thing Pandora : )

- Can't restart after pausing.
- Rocky transitions between songs: a new song starts before the previous ends, you hear adds and song at the same time, etc.

Can't say I'm happy with the new player...

PS - Confirming the "song will not resume from pause" in Chrome (latest version), running on PC *or* Mac. Must be skipped or Pandora refreshed to resume playback. Starting to be REALLY tempted by the thought of Googling "Pandora competing services"... :(

I like the new Pandora but all it does lately is skip.

WTF... Repeatedly skips to the next track right in the middle of songs... it just did it while i was typing this... who cares what the site looks like, we're listening not looking !
Speaking of looking... I'll be looking for a new internet-radio site. Nothing gold can stay !

I am running firefox 3.6.13 on debian, Adblock+ plugin disabled.

When I load https://www.pandora.com/ I see the pretty splash screen, and then the next screen loads however it shows me no "Player", no controls, nothing other then a black bar at the top of the screen.

I love Pandora, and want to listen at work, but this is preventing me. Please Help!

-Pat

Please bring back bookmarks

Love the new desktop interface. thank you!!
very much like being able to see the entire list compared to the past.

While I was initially pleased by the new Pandora look, the removing of features I use all the time upsets me.

I used to use the "i'm tired of this song" feature and the bookmarks feature all the time. I am definitely not pleased they are gone.

i like pandora!!! great!!!...thank you

Love the new design. It's sleek, fast, and easy to use. The only problem: Freezing after pausing a song, which is only resolved by skipping to the next song! Please fix!

Lots of good comments here, good and bad. I liked the old site a bit better myself, but will give the new site a try. But why did you switch and start alphabetizing bands under "The"? Much easier to find Grateful Dead under "Grateful Dead" and Rolling Stones under "Rolling Stones" than "The Grateful Dead" and "The Rolling Stones". Never really seen that done before at libraries, music stores, I-Tunes. Seems rather unprofessional.

Another vote for the return bookmarks here - "likes" are not the same, and being able to bookmark songs and artists was one of my favorite features of pandora.

I like the new layout aesthetically but that's about it. I'm actually pretty livid that my entire listening history ("thumbed up" and thumbed down" tracks) has been wiped. I've been a listener for 4 years and I didn't have that information stored anywhere else and now it's lost forever. Also if you don't want to "follow" people, it is extremely frustrating to scroll through and keep reloading the facebook friends list to view friends. Like the old one was also separated into pages but you didn't have to reload every 5 contacts and it was much easier to reload.

Player doesn't work. I've gone through the "help" page steps completely and I keep getting "There are no more songs to play on this station." I've tried exiting out of all IE windows and opening a new window, I've restarted my computer, I've tried Google Chrome, nothing is working. Like many other new technologies, the "testing/debugging" portion of the budget must've been cut for this new version of Pandora. Likely a very grave mistake on management's part. As others have mentioned, I'm tempted to google "internet radio" to see what competitors are out there... :(

HATE IT! Repeatedly skips and stalls. Sound quality is crap. Who cares what the damn site looks like? It's the music I care about. Off top Jango I go.

My daughter and I share a Pandora account on our gadgets. Is there a way I can keep her list of artists (Justin Beiber & friends) separated from my list? It's cluttered and hard to find my music.

Would be nice to have subfolders.

Please bring back the bookmark option!
*thanks

i liked the bookmark button, better than the like button. so, another vote for return bookmarks.

New website's look is OK, but man whats up with all the pauses, skips and freezes. It is annoying and frustrating to say the least. Also not happy the "I'm tired of this song" feature and the bookmarks feature are gone!

I second "Who cares what the site looks like, we're LISTENING NOT LOOKIN!” The old was fine and worked

Fix it or bring back the old. A lot of unhappy folks will be looking for a new radio site. Your engineers should be fired....

I loved the new design of pandora. its simple and easy to use. keep up the good work.

OMG just love..love...LOVE the new layout! I'm a daily listener and tuning in today I was soooooo delightfully surprised! It's really great!!

HTML is certainly not more responsive. All the animations are jerky and I'm experiencing a lot of hiccups. Music selection is still great though.

THE NEW SITE LOOKS GOOD BUT THE QUAILTY SUCKS. PLEASE GO BACK TO THE OLD SITE.

PLEASE, PLEASE, PLEASE bring back "book mark artists and tracks"!!!

I listen to Pandora every single day and I have one complaint...I also would like to vote on having my Bookmarks back. Also the Bookmark view sucks now. I have those bookmarked for a reason and now can not look at them any more. Like before you could select printable view (or whatever). Rest seems nice though. : ]

Can't seem to "save" my shuffle. it's very frustrating to have to re-create my shuffle each time. Very poor design. Can anyone help?????????

The first thing I looked for was the bookmark button, I'm really missing it. That was my favorite feature, I really hope it gets brought back.

I love the new look. I especially like the fact that I can now read the text information about artists and songs. On the old system I couldn't hardly read the text because it was so small and I couldn't find any way to make it bigger. And no, Ctrl-scroll wheel wouldn't work with it.

I agree with the 150+ commenters above and probably thousands more listeners who are irritatedly trying to find the bookmark feature.

Please bring back the BOOKMARKS feature.

Not a Fan of the new site... It is appealing, but the music itself is very choppy when listening. The old site worked perfectly.

Like

Please bring back bookmarks.

Never ever had problems with old pandora. With new pandora, problems ALL THE TIME. Songs refusing to restart after pause. Channels just plain freezing up after playing for long enough times. I'm now having to constantly close my entire browser program to get my music to start up again. aaaaaaaaaaaaagh.

On the bright side I'm not having the 'skipping' issue some people are, other than that when it does the "Are you listening?" timeout it often plays a splitsecond of the song beforehand, so I get a weird little blip of noise, but that's not really a problem.

The AIM desktop app still works, which is nice since it doesn't seem to have the same problems as the website with lag, skipping, pausing, and resource use. However, using any of the information links on the desktop app launches the new HTML5.x player rather than listing the information you are actually looking for. In spite of this, I hope you keep the desktop app available.

'Showing my age, but I've always been a fan of album cover art. It's never been the same since CDs arrived on the seen. However, listening online now gives album/CD artwork a new format.

I would love to have an option that would allow me to view the album/CD covers in fullscreen on my monitor and switch as each new song is played. I don't think I'm the only one who would enjoy this opportunity to once again enjoy album cover art.

I'll take payment for this idea in the form of a few free month of subscription use. Still, $3 per month is a bargain. Thanks.

Music not streaming right. Cuts out once every second?

Bookmark!!!... Why were they removed? They were one of the most useful features on Pandora, and I too vote for them to be reinstated.

Very disappointing. Still can't get it to work on my Win7 64-bit machine. The troubleshooting instructions want me to install a Google Chrome add-on. What? The most privacy-invasive company in the world? What if I just want to listen to pandora without Google add-ons?

OMG. It was like opening a x-mas present when I saw the new pandora website. Much better on the eyes. Your web designers/developers/coders/programmers deserve a raise. GREAT JOB!

I tried all the trouble shooting advice in help but all I get now is a renew notice, (which is odd because I never subscribed) and then when I hit cancel it takes me nowhere... just an "OK. We hope you’ll continue listening to the ad-supported free version of Pandora." with a continue button that does nothing.
Awesome job guys.

Sweet design, but new pandora is bugging out at ads and infinitely skipping the first second of them, literally like a broken record. I have to refresh every time an ad comes up or I'll never get to hear another song.

pleassss bring back the ability to bookmar songs and the little features it had that made it so fun and inventive

ads keep hanging and I have to change stations to get it un-stuck. Otherwise I like the new site

Please return bookmarks.

Before: like songs to tell the music engine to play more like it; bookmark songs to mark for later purchase - a very simple process where I go to my profile, select bookmarks, buy all. A few clicks and done.

Now: the only way I can effectively 'mark' songs for later purchase is to share/email to myself, then when ready to purchase, go back through the list and purchase each song individually.

Do the record companies and music retailers you have contracts with know that you just made it substantially less convenient for me to buy music?

Why do You say "for all" as I can't even log in to pandora, it says that it is restricted for use in my country (Sweden)...

I can no longer display my entire list of 'thumbed-up' songs in station details; I have to tediously expand the list by ten at a time by clicking on the 'show more' button. This doesn't seem bad, but when I have over 300+ thumbed-up songs, it takes 10 minutes to get to artists that start with 'S'. So now I realistically cannot find songs in the depth of my playlist that I may want to YouTube, for example. Lame.

Why did you remove bookmarks? I loved them. Is there any explanation of that decision?

While I like the new layout, there is an issue I am having with it. When I click the drop down tab for shuffle I can't see what is listed. It is blocked out by the album art screen and the song/band info. I'm guessing this is why when I'm in quick mix I can't edit a station also.

Loving the new Pandora, loving It. Keep up the good work. :-)

This new Pandora stinks! I can never get anything to play!!

The website is fairly non-functional for me. Lots of broken links. I'm hopelessly stuck and can't listen to anything (and no it's not my internet connection... it's your bad website). Unfortunately I paid for something that I cannot even use. Please fix it or change it back.

The new site is nucking futs!!!!!! I love it.

I listen to Pandora from while spending my time in the huge community of Second Life and on Sep 21, 2011 ... Everyone was no longer to load Pandora on their browsers.... it just stoped working. Is there a fix for this... or is the reason we can no longer load Pandora some kind of policy change

new pandora interface seems to use memory a bit too heavily. fixes on that would be much appreciated. thanks.

The new look is great! However, is it really necessary to have the ads refresh on every single click? I mean, I click the scroll bar to go through my stations and it renews the ad. This especially slows down the connection on my netbook. It plays music fine, but when it has to update the ads with every click on the scroll bar - things nearly freeze up! Please address. Thanks.

I used to be able to control the pandora website with my stereo bluetooth headset. Such as pause/play and skip forward. Now the controls don't seem to work. Is this a side effect of the new format? Will it be fixed soon?

another vote for bringing back the removed "BOOKMARK" feature! thank you!! I do think the new design is beautiful, though.

Yesterday I went to Pandora to listen to some music. I was surprised when I typed in the URL and found a totally different website. What happened to the Pandora I knew and loved? I can't really put it any other way so I'll be blunt. I think the new website SUCKS. In my opinion the functionality and style of the "old" Pandora was perfect. It was clean, easy to understand, and I could keep it in a neat little browser window in the corner of my desktop. I could pull it up, adjust volume, look at what was playing, etc., all in that neat little window. Now I've got to have a window at least twice the size of what I used to use, and the new style is just ugly looking. Please bring the old Pandora back, or perhaps offer an option for listeners to choose the style they like. Thanks for creating such an awesome music listening experience, just don't go fixing what isn't broken. It rarely pays off.

How do I stop the Living Social ad from popping up on every song?

There is something running behind the website with a Facebook link and my employer has Facebook blocked so I am unable to load Pandora. Before the new version there were some advertising links on Pandora that must not have had a Facebook link as after I attempted to load it between 5 to 27 times it would run. Since the upgrade I tried for over an hour and never got it to load. This is what I get: "Sorry, we couldn't find http://www.facebook.com/extern/login_status.php%3Fapi_key%3D139475280761. Here are some related websites: "

Any helpful hints would be greatly appreciated.

I just want to voice - like others - that I miss bookmarking songs and artists. I use it to buy albums on iTunes.

Thanks.

Can you please give back the option to use the old site format? Although the new version may be aesthetically pleasing to some, I am not a fan. The songs will sometimes not play and the browser will freeze (a computer issue, I know... but I did not have any problems with the old version on the same pc). Also, I definitely miss the bookmark option. It is very inconvenient to have to write songs down versus click and move on. Please, if nothing else, give us the bookmarks back!

So I posted previously that the new site was nice except for the skipping when you try to do anything. Well it's downright annoying now and will cut off songs even when you do not touch it, let alone attempt to like a song and it'll stop for awhile. I am going back to listening to my radio station. I really enjoyed getting a mix of music on Pandora that I couldn't listen to anywhere else. I may check back periodically, to see if you fix the skipping bug, but if not I can't say I'll be here any longer if I can't actually listen to the songs.

Looks nice

I like the new UI, it feels up to date and is very reminiscent of Android devices. What I do not like is the default selection of all of my stations in custom mix. What furthers my disdain for this change is that when I deselect a station, the ads refresh causing a good deal of wait between each deselection. IF I continue down and deselect even 3 stations, only the first deselection is remembered after the ad reset. This occurs even while having playback paused.

This is extremely annoying, so much so that I have actually turned off Pandora. Please change how this operates.

TERRIBLE!!

The new site has no bookmarks (one of the best features). Even worse, it lags all the time!! It's like listening to a CD player before skip protection. TERRIBLE!!! I don't know what you changed, but I DO NOT CARE what it looks like. Please restore the old functionality and features.

You're really rolled out a great update here. I can't help but compare to Netflix which has ticked off most of their customers.

@ Mike - there is still a "tired of this song" feature - you just need to click on the arrow between the thumbs up and thumbs down.

Please add the "bookmark" button back.

How do i bookmark??? Please add this option!!! Please.

What happened to Bookmarks? Please bring them back!!!

If the option to use old site is not restored I will not be renewing my Pandora One accont. Way to much funtioality lost with new site.

New site looks really nice - not being able to bookmark songs really sucks

I was playing the new site in Firefox, paused it. When I came back a couple days later, I unpaused it, but no music. I couldn't get it or Firefox to respond at all, and the Task Manager showed FireFox and the underlying Pandora app each taking about 1GB of memory. It was difficult to even get killed and restarted.

I'd say you have some more work to do. I like the looks of it otherwise.

The new Pandora is like driving a ferrari with flat tires.

It sure looks pretty but the streaming is terrible. The main function is to play music and I've yet to have one song play without stops and delays.

Until this gets fixed you will find me on slacker.

Lindsay

hmmmm....well the new site looks better, but i haven't been able to play one song without it 'glitching' or skipping at least twice. it keeps blaming my slow internet, but the old site never had any problems...hopefully this will be resolved in the future :S otherwise its time to move on from pandora and back to yahoo

I am a paying member and I am really frustrated that the add bookmark option is gone. This was *THE* most elegant way for me to build my "music to buy" list. Since in the old skin it is still there WHY is this missing in the new version?
PLEASE BING IT BACK!

Great becoming the next facebook. I could care less for the new design, I can no longer refresh the page to skip the loads of crappy music I'm force-fed because of "licensing", and even the application lags.

Planning to move to a different music site, thanks for screwing it all up, Pandora.

like the new look - but the skipping thing is making me nuts - i love pandora and hate the thought of using another service - please fix

bring back the bookmark bar pandora!!

Hi ,

where is "bookmark this song" button ????

rupen

The new Pandora does not work at all on my govt. computer at work. When I try to open it in Internet Explorer 7, all I get is the blue screen.
Please go back to the old Pandora.

I'd like to comment but after six attempts to send some detailed, constructive remarks -- and repeatedly getting "text entered wrong" -- I guess you don't want to hear from me. In the alternative, maybe this two-sentence comment will get through.

I do like the cool new look of Pandora.

But could it be tweaked to restore some of the user-friendly features of the old site? Specifically:

1. Can you restore the ability to move a song playing on one station to two or more different stations?
Now I can only move a song to ONE different station. If I try to move it to other stations, the icon no longer appears to allow me to do so.
2. Can you return to automatically showing the Thumbs Up/Thumbs Down feature for all songs?
With the new site, you have to physically move your mouse over the album art before you can see the Thumbs feature for past songs. It was so much simplier when it just permanently appeared below all songs.
3. Can you restore the Show All feature on station pages? With the new site, you have to click over & over again to call up all your Thumbed-Up or Thumbed-Down Tracks. That's because you can only call up tracks in five-song increments. That takes quite some time when you have 200 Thumbed-Up Tracks.
4. Can you restore the feature that used to suggest tracks to check out. It said things like: "Try Tracks 1, 3 & 5" or "Try Tracks 1,8 &10." That was a useful guide to me.

On an unrelated note, I noticed that Pandora has a number of albums in its inventory that have no analyzed tracks. That means that no songs off these great albums are available for occasional listening. Some such albums have sat in this dormant, unanalyzed state since I joined Pandora three years ago (2008).
If I began to request songs off these albums, could it finally get them into the rotation? Some of these are hit albums.
The albums include The Tubes' Completion Backward Principle, the Doobie Brothers' Living on the Fault Line, Utopia's Redux '92: Live in Japan, the Atlanta Rhythm Section's A Rock & Roll Alternative, Gino Vannelli's Live In Montreal and The Pursuit of Happiness' Love Junk & One-Sided Story albums, to name just a few.

Nice!
What it really needs is weighted scoring rather than just "yes i like" or "no i don't like".
It would hone in better on what songs to pick

I agree the music does come through choppy now, where it didn't before. And my computer system is very, very fast.

Not only does song playing hang, the ability to enter comments errors. Not good.

Many bugs in the new Pandora. Just tried to pause a song, and Pandora kept happily playing. And then hung. Seems to hang quite a bit more now, never had an issue with the old one.

Also, why do my station default to listing by Date, with no option to change it? I always search by alphabet, not date (date added, I assume?).

And I agree with the comments re: removal of the hours cap. Nice 'thank you' to paying customers.

Hey guys,

All of your old bookmarks are still available -- simply go to "Profile," and then click on "Bookmarks." That will show you all of your old bookmarks -- it shows me the 1544 songs I b'marked.

And I believe the new system automatically bookmarks every song you like so you don't have to press two buttons.

metta,
David

New site looks great, but it's freezing my laptop and making the songs skip. Not too interested in listening to what sounds like a scratched record.

Bookmarks please!

Now that I've gotten used to it I definitely like this new layout better. Great upgrade.

I know people just hate change, but it will happen anyway, so congrats on rolling out your hard work.

HOWEVER, the bottom line is that anything new should work at least a well as the old thing. The music constantly skips or "hiccups" whenever I am in the bowser window, like I'm trying to run with a portable cd player. Can you fix this, pretty pretty please?! Not all of us have the luxury of a really fast computer, on a really fast connection with no other traffic on the server. The new site is way to clunky.

I also have to add my vote to others to bring back the bookmark feature, and let us edit station details without actually being on that particular station.

All in all these are just heartfelt requests, but if nothing else, please make it work again!

BRING BACK THE ABILITY TO BOOKMARK... PLEASE!!!!!

I really enjoyed the Bookmark feature. Please bring it back. I never hit the Like button because I want my stations to continue providing variety. This is primarily how I find new music.

Thanks,

The question about "We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening" and how to get past this errot was asked twice above. Does no one have an answer?

I cannot get past this on two different machines (Vista and Windows 7) but can play without problems on my Blackberry Storm2.

LOVE IT thanks for upgrading I hate flash !

Is there a new way to set an alternate profile picture (other than your current facebook one)yet? I know there wasn't for the old pandora...

Also how do I find my old "thumbed up" or likes tracks. That's different than bookmarks I'm pretty sure, right? It used to display all "thumbed up" and "thumbed down" and now I can't find it anywhere which is frustrating because I used to revisit those for downloading new music and I didn't make any bookmarks.

Desktop gadget in windows 7 no longer works. Plzz fix !!!

Bookmarks for artist and tracks was my favorite feature. Time to look for another radio. BOOO.

As a few others stated earlier, I cannot get the new Pandora to work on my office (government) computer. The old version worked fine. I have tried emailing Pandora customer support but they have not been helpful. I'll be asking for a refund for my Pandora One membership if the situation does not improve (and judging by these comments, I'm clearly not the only one having issues).

PLEASE offer the old site as a premium option. I WILL PAY MORE FOR IT!
Want $40? Done. More? Say it.

This new thing does not work for us. We are in a dynamic work environment, and rely on hassle-free music to facilitate our performance.

Money is not an issue. Performance is what we need. You had it, and fumbled. We do that, too. Fess up, and fix the error. Please offer what worked to those who can pay for it.

Those who can't or won't pony up the cash can use your new thing. I wish them great enjoyment.

The Music Genome Project is a work of genius. The bar is set high. I fervently hope to see it raised further.

Derek

Hi,
Since the upgrade, I am unable to listen to music at work. I keep getting this error: "We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening."

I reload, it repeats. I wait a day and try reloading it again and again, and it repeats. I am using Explorer, as I do not have access to use different browsers on my work computer. Does anyone have suggestions for how I might correct this? Are others having this issue? Thanks.

I haven't gotten to explore all of the new features, but it sounds like there are certainly some improvements, however, my favorite feature, bookmarks, is now gone. I listen to Pandora mostly when at work, so I can't spend all day writing down every song or artist I like. The bookmark feature allowed me to quickly save it, so that I could come back to it later and see what artists and albums I may want to purchase. I'm VERY disappointed this feature is now gone.

Please bring back bookmarks!

Pandora will no longer play on my computer - running Windows Vista and latest version of IE. I just get an error that says "Pandora encountered a problem, sorry, it's our fault". Current song is paused, and nothing I do will get it to play. I have seen similar issues posted on the internet, but no solution. Ideas?

I love The New Pandora. Good job Pandora crew!!! Keep up the good work :)

Anyone addressing the skipping!? I love Pandora, I've been building stations for FIVE YEARS but can't handle the skipping any longer. What is causing it?

The lack of the bookmarks feature, which I loved, is completely insane and there must be some money-related reason for them taking it away because it just makes no sense otherwise. I've written them twice about it and have gotten really dumb boilerplate responses. This forces you to only "like," or "thumbs up," or whatever, songs that you want to bookmark. I liked having the two separate lists before - one of songs I really liked and would probably buy (bookmarks), and one of songs I liked and may want to look up in the future.

Also, what's with taking away the "show all" option? I can't see the ENTIRE list of songs that I liked, or the ENTIRE list of artists that I'm "seeding" for a station. You have to press "show more" over and over to eventually find the artist/song you might be looking for. I mean...really?!?!?!?

I'd pay the $36 to get the old layout back. I told them this in the email and now I'm saying it here. PLEASE

It looks nice but it no longer works, I can not hear any music unless I change stations and then only one song. The help screes are useless.

So all in all I guess the trade-off is nice looking vs. no music.

The 'new and improved version' absolutely stinks. First of all, it is not compatible with older versions of Firefox, which I have by choice. Secondly, when I use it on other computers, the ads are annoying and sometimes inappropriate. And I could go on, but others have already pointed the rest of my complaints. My biggest complaint, however, is this: the new version is non-functional. Which means it is completely useless.

Do yourselves a big favor and either fix all these bugs REALLY fast, or go PLEASE just back to the old version. What was so wrong with it that you had to make these radical changes? You really had something on everyone else, please don't throw it all away...

For IE9 users:

For anyone seeing "Encountered an error...",

1.Go to the 'gear' symbol in the top left of IE9
2.Select internet options
3.Go to the advanced tab
4.Click the "Restore advanced settings" button
5.Restart internet explorer, try pandora.com.

If it's still not working try the "reset" button in the same section as the "Restore advanced settings" button (I think I used both, so I'm not sure if you only need one or the other).

ARG&*)(*@#*!!! BRING BACK BOOKMARKING! This is ridiculous. Liking something on a station and saving musically interesting, but maybe not mood appropriate music are different actions, each extremely useful in its own way.

The site is way faster! :)

Thanks for getting ride of most of the flash junk. The old flash interface would spike my cpu to 99%

Is anyone else getting commercials during songs? Only problem i have, and its a pretty BIG problem. Also, when i open up the site, it never remembers me, i have to sign in every time. I'm too lazy for that! Please Fix! :D

I don't mind the look of the new Pandora, but it is irritating that it makes me sign in all the time now instead of just giving me access when I go to the site. Also, what happened to the bookmarks? That's really depressing.

I really miss the bookmark feature!!!

great design, clean and fresh ... the html5 makes magic

"2) Bookmarks. Note that you can "like" a track *without* giving it a thumbs up. To do this just click on the song title, then click "Like this track". This way you can make a note of tracks that you like without influencing the currently playing station, which is similar to how bookmarks worked. As for the positive aspects of bookmarks that are not covered by "likes" that many of you have pointed out here, thanks for the feedback, I've shared it with the product team."

This is good news to read (luckily I saw it in a field of hundreds of comments!) however, this still needs improvements.

1)'Like' is different than a 'thumbs up'? This is NOT CLEAR to users. Hence the hundreds of complaints.

2)The 'Like this song' button has a thumbs up button graphic next to it. Are you TRYING to confuse me?

3)The 'Like this song', your replacement for bookmarking, now requires 3 click - song name, like this song, then click back to now playing.

4)Reviewing my 'likes' on my news feed is a screen hog and mixed with all other activity. I liked the small compact list of all my bookmarked history.

It is very odd, and frustrater I,m A Mac user for at list 10 year this Month I get a Windows Note Book to get along bit Starter 7 and use of another way to listen to music other than I tunes,I install this nice APP from Google it work 2 day,s OK and SHAM It work properly and now this notification...

Dear Pandora Visitor,
We are deeply, deeply sorry to say that due to licensing constraints, we can no longer allow access to Pandora for listeners located outside of the U.S. We will continue to work diligently to realize the vision of a truly global Pandora, but for the time being we are required to restrict its use. We are very sad to have to do this, but there is no other alternative.

We believe that you are in Chile (your IP address appears to be 186.10.XX.XX1). If you believe we have made a mistake, we apologize and ask that you please email us.
If you have been using Pandora, we will keep a record of your existing stations and bookmarked artists and songs, so that when we are able to launch in your country, they will be waiting for you.

We will be notifying listeners as licensing agreements are established in individual countries. If you would like to be notified by email when Pandora is available in your country, please enter your email address below. The pace of global licensing is hard to predict, but we have the ultimate goal of being able to offer our service everywhere.
We share your disappointment and greatly appreciate your understanding.
Sincerely,
Tim Westergren
Founder
Enter your email address and we will let you know when Pandora is available in your country

where is the Freedom of the WEB and the free access to
THE NEW
WORLD INFORMATION ORDER!! are we peoples of out side USA and user of the NET submarginal of this good!! OOP> sorry!!!

The new page is eye catching but I'm glad I'm not the only one having the problem with the music skipping for a second or two. It's making me a little crazy. I try to remember that in the old days, when we listened to radios (remember those days), the music wasn't always clear too. If this skipping problem continues, I may need to find a different online radio station because let's face it, internet radio SHOULD be better than my transistor. I'm sure it's just a kink in the system that needs to be worked out.

Another great internet site goes down in flames as a result of the "need" to "update" to justify the web engineers you have on the payroll. It sucks. Mightily. This happens all the time, but why, oh why, you too, Pandora????

It would be better if the songs wouldn't buffer / pause every 10 seconds. Arghh this drives me nuts. I want to keep listening but the constant buffering is too much for a loyal user to get over.

I miss bookmarks! That's how you guys got sales out of me. I'd bookmark songs I really love and wanted to buy. Then when I had extra cash, I'd go in and purchase my entire bookmark list. Without this functionality, I'm afraid I won't be purchasing music I hear on Pandora since there's no way for me to keep track of it anymore.

Let me add my voice to the chorus that are lamenting the removal of bookmarks. I tend to not "like" on my stations, because when I do, it seemed to severely restrict the variety on that station. I used the bookmarks as a to be reviewed later sort of feature, and I miss them greatly now.

The new look is great, but something you guys changed is now causing each song to skip about ever other second during playback. I'm sure it must have a lot to do with my own internet connection speed, but I never had this problem with the old site. :( It's terribly distracting, and I probably wont be listening to site anymore because of it.

Hey Pandora

I am going to keep it short, damn good Job, love the new look and features, thanks for lifting th 40 hr cap, I have you on all day everyday and work, now I can turn you on at home, keep it up, I love it

Joe Muire

Love the new look but stop the auto-play. I use the Pandora One app on my Mac, and I don't like when I click on an artist and the page loads and starts playing a station.

How about some upgrades to the app like moving a song to another station?

I listen to Pandora on both my iPhone and my work PC. And I have never had a complaint. This morning I logged on and was greeted by the "New Pandora" and while I love the new look I’m disappointed by the constant buffering. It’s very distracting to listen to music that pauses every 10 seconds while I’m working.

Screw you, haters! I LOVE it. I was taken by the new design the moment I landed on the page. The buttons are beautiful. The shuffle options is so convenient, and stations are much easier to navigate now. I like that the play bar is fixed in the sub header. Brilliant work, Pandora Radio.

EPIC FAIL

It skips every 2 seconds. Great job guys, you've made your website obsolete.

Tried again, sound is still often choppy. Not digging that. It happens when there's and action done on the site. And my system is plenty fast.

Well, I must say that this is my first time on this site. Based on the post above you guys must have just up dated your site, like all others inter net sites, change sucks, lol. But, it's all new too me, and so far it ROCKS. I don't know what I missed out on , I like it . Thanks, some great off the main stream music that I love. I guess I picked a great day to check it out. lol
Harley

Isn't it amazing how making something look good makes one want to linger longer? I'm really enjoying the fast loading and new look. I had pretty much abandoned Pandora recently.

I miss the ability to press space to pause and play.

it sounds like the old school cd players when you would bump them on something. it skips constantly in every song, every station. it's worse if i browse off of pandora. i love the look, but the quality is no good for me.

PUT BOOKMARKS BACK. Yes, it looks nicer. Yes, the website will make you more money without me paying anything towards it. But NO this does not function better for your users.

My question for your marketing brains is this:

What possibly made you think bookmarks were a bad idea? If you decided they were a bad idea, please explain why you thought they were a good idea before. Either way it's illogical.

Rule #1: Don't fix what's not broke.

New Pandora looks fine, but it is too cumbersome and it is bogging down my ability to stream music - in fact, the songs keep skipping. I can no longer use Pandora on my laptop - only on my mobile. This sucks. Look is not more important than utility. please help

Listen, Like the new look. Not love. Its not about music, its about the ads? And whenever I listen to the music I can still find, the music seems to be "laggy" skipping every second. Especially when I move the mouse, or type, or try to rate the song....etc. Can you please fix this? I love this site and would hate to loose it. It brings me confort and motivation when I'm up late dong a nursing reports. Thanks so much <3

I, for one, wasn't even aware of bookmarks on the old version. But while I'm putting in my 1/2000 of a cent, I had a thought...

What if, when pausing, stopping, skipping, or thumbs-downing a song, the music player very quickly faded to silence rather than abruptly and discordantly cutting. I mean, this isn't the age of mechanical cassette players. A more sophisticated pause like that can't be that hard to program, right? Anyone agree with me?

Love the new site!

I love that I can now Thumb up a song even after it is done playing!! There were so many times in the past that I listened to a new song the whole way through and missed my chance to click that I liked it. Thanks for the upgrade!

I hate that you can't bookmark tracks anymore. Yes I know you can just check tracks that you've liked on your profile, but there's a difference between "Hey I like this song" and "Holy crap gotta bookmark this because it'd be a crime not to buy this song."
Please give us back our bookmark option.

I'm another huge Pandora fan who listens at work. The new format, for whatever reason, makes it impossible for me to listen now. The site just flips through the songs at about 1 per second, then tells me I have to re-load. They said they would pass this on to technical folks, but no word and no change :( Time to find another internet radio but I'm sad to leave.

I like the new interface, though I haven't explored it much.
Love that you dropped the 40-hour limit.
HATE the memory-hog! Had to re-start my browser (ie) multiple times in the day! Then paused for a few hours, and >1GB of memory has been grabbed! BIG PROBLEM!
I love Pandora, and that it's introduced me to music I never would have known...but if I can't use my computer, I can't work!

Please bring back the ability to bookmark tracks and artists.

The site looks great but it's not as user-friendly and functional as the old site. I miss the "bookmarks" feature. I used to use that to order/download music because I can't usually take the time to do at the time a song is playing. I also preferred the stations in alphabetical order so I could find what I was looking for. It takes to long to search my nearly 100 stations when they're out of order. Also, there's still a problem with the pause/play. When I "play" after a "pause" it pauses again within a minute or so.

I love it! It kicks so much a$$!!!

The new pandora look and feel is GREAT. However, likes do NOT replace bookmarks. I often used bookmarks to remember songs later that I may or may not want to listen to later. I just want to have access to the list of songs without it affecting my playlists.

Please bring back bookmarks!!!

I haven't been able to get the site to play music since the update. Each time I click play I get the following error:

"We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening. Reload"

When I click "reload", I get the same error. I try each day but still, no music.

Anyone have suggestions?

I had stopped using Pandora because of the 40 hour limit, so happy that was removed. And I think the new look is cool.

In regards to the reload problem, just what worked for me.

Hi,
Since the upgrade, I am unable to listen to music at work. I keep getting this error: "We've encountered an error. Sorry, it's our fault. Please click 'reload' to continue listening."

I reload, it repeats. I wait a day and try reloading it again and again, and it repeats. I am using Explorer, as I do not have access to use different browsers on my work computer. Does anyone have suggestions for how I might correct this? Are others having this issue? Thanks.

Posted by: Kristy at September 27, 2011 11:16 AM

I went into pandora's troubleshooting page FOR internet explorer to fix the problem #didn't check the troubleshooting pages for the other browsers#. Step 3 #had to reopen ie to get the icon to appear# is what fixed it for me, but here ya go, copy and paste ftw. Other steps are on that page if this doesn't work. #http://help.pandora.com/customer/portal/articles/24255-internet-explorer-troubleshooting#

1. Install the Chrome Frame Plugin: http://www.google.com/chromeframe #You don't need administrative privileges to install this#

2. Clear your browser's Temporary Internet Files, Cookies, and History

3. Turn off Compatability View. It's located to the right of the address bar in the browser #the icon looks like a piece of paper torn in half#. Click on the icon to disable it #blue is on, gray is off#.

4. Install the latest version of the Flash player: http://get.adobe.com/flashplayer/

I am one of the biggest supporters of pandora in the world, i have 2 accounts, and i rave to all my friends about it.

Now let me just say that I do not like the changes at all. Sure the fancy new Interface is cool, but it doesnt work well at all. I cant save my quickmix anymore, and when I try to go back to my shuffle it just plays all my stations-lame. Also, your ads play over songs now, which ruins both the ad and the song. Dont even get me started about removing bookmarks, as that was mine, and many others, favorite feature.

You have a great product, so dont change it for the worse. I was literally a week from paying for a pandora one account when the site changed. Your site has introduced me to so much new music I could never thank you enough, so please fix these issues and you will have another paying customer, happy to recomend you to friends. A little advice: Try a beta before releasing a major change like this to the public, Id be happy to try it out for you, and i know other enthusiats would as well.

Who says bookmarking is gone? Bookmarking is still here, and I don't just mean "accessing" the bookmarks but, rather, CREATING bookmarks is still in tact, ONLY THROUGH THE WINDOWS 7 SIDEBAR GADGET. And, for those saying the Win 7 Gadget sidebar is broken after Pandora's new update, it isn't broken for me. So uninstall, reinstall, or reformat, I dont know - but it's fine and I just tested "saving/creating" a new bookmark on the gadget and then confirmed its creating by visiting the Pandora website--my newly created bookmark was there. Happens flawlessly all the time.

Ok. Here are my thoughts after some time, as opposed to initial reactions.

I was looking forward to an HTML5 version of Pandora, because the Flash version pretty much killed my computer (100% CPU when running). The new version isn't much better. It seems to be the ads. Is it my imagination, or did ads get a lot busier?

The new site is prettier, but takes up a LOT of space. I like to carefully curate my lists. Everything was pretty accessible on the old version. But now, wow, it's a chore to see everything.

The whole "thumbs up" vs. "bookmark" is confusing and annoying. It seems like you've gotten lots of feedback about that. The "explanations" offered here don't make it better. There are two kinds of likes? One that affects the station and one that doesn't? Huh?

The net result: I listen only on my iPod Touch. And I'm listening to lots of Spotify lately.

New site is a mixed bag for me. I do appreciate the visual appeal of the listening page. I do not appreciate the miserable loss of functionality when it comes to finding out the music I am listening to. If I clicked on the artist or album previously it would take me to a new tab where I could read reviews and comments to my curiosity's content. Now it keeps it in the same tab (I prefer a new tab) but more frustratingly it completely jacks up the information that I used to get on an album page previously. The vast majority of the time I only see the first 6 to 8 characters of the track title and there is no longer any album review to be found. I know that a lot of the reviews weren't tremendously helpful in determining the actual quality of the music but I found the history that was included in some of the reviews to be fascinating.

In short, like the listening interface, hate the information interface.

Apparently they have done away with the Bookmark. How am I to now sort through my favorite songs without shifting through all of the music I like on my stations? Grrr.

Thanks for lifting the 40-hour cap... but can we get a better UI. This really isn't better UI. It's worse.

Please bring bookmarks back!!!!!!!!!!!!!

I have not been able to stream a single song since this change to a new look. Constantly hiccups. I can stream videos without a problem, music from other sites, just not this one. Very frustrating, as I enjoy Pandora greatly (at least used to, now am just frustrated)

Pandora, you've lost my business. I didn't listen to internet radio until I got hooked on Pandora at my job over a year ago and have been listening 7 hours a day since. I honestly really don't like the look or removal of functionality of the new site (no bookmarks, extra clicks to perform tasks that were faster on the old site, being forced to view every piece of info in the same browser window - the list goes on). However, my main complaint is that Pandora is now a resource hog and it skips/pauses/freezes/hiccups like crazy if I do anything else on the computer, like my job.

I don't know one programming language from another, but I do know that Pandora worked just fine for me before and now it doesn't. When I paid for a subscription last December it was a different service. I wouldn't have paid for this, and I won't in the future. On the plus side, I've broadened my horizons a little this past week by seeking alternatives to Pandora. If there's not improvement in your service, there's no reason to come back.

I agree with others here. I love the new look and feel to the site.

That said, bookmarks are crucial, and they are very different from simple likes. Also, liking a song is different from a thumbs up or down. These features are key for tweaking stations and keeping track of the songs you especially like.

This was a serious, egregious oversight and needs to be fixed very quickly, or I am going to have to look for something else.

You really, really, really need to separate thumbs up and down from likes, and both need to be separate from bookmarks. They are different things and need to be different things on the site.

I use bookmarks to keep track of songs I find exceptional, but I thumbs up or down nearly every song that plays. I cannot keep track of my bookmarked songs this way.

I miss the user-friendly old version.

This new version, while looking good, does nothing but decrease functionality. Bookmarks, ability for browsers to auto-complete sign in fields, ability to remember sign-ins, remembering which station I was on... all functions lost.

Traded for a shiny new look? Not worth it.
I would say you failed in your objective.

...Let my lack of a voice be heard.

Doesn't work at all for me, my co-workers or a bunch of our friends at other offices. You messed it up. Time to move on. Your stock is gonna take a huge hit and deservidly so. Good luck-I'm out

Bookmarking appears to be changed to the sharing section. There are options to share on Twitter and Facebook but you can also share it to you own profile which esseitially does the same thing as bookmarking. Hope that helps. I haven't read all the comments so hopefully this isn't redundant.

Hmm... seems like the majority feels the same as me - new Pandora is a fairly decent failure. I am tired of our society's severely retarded attention span, which suggests to businesses that they need to consistently "upgrade" their and their products' images and functionality when in all actuallity there is nothing wrong in the first place. I hesitate to be so trite, but really, "if it ain't broke, then DON'T FIX IT!" I realize that the collective corporate unconscious is driving well intentioned people to squeeze as much money out of the unaware masses and when this happens I usually quit giving them my business. Also, I usually do not impose my opinions about pop culture, as I am fine letting it go due to its uselessness in my present life, but I really do enjoy Pandora so here it is. It still plays music I like, and since I trust Pandora will never go back to the previously successful format, I will try to survive. Maybe Pandora's designers are trying to unsure job security! Spend a year screwing up the website, spend a year fixing the website, rinse and repeat... Sorry, that was un called for. At least bring bookmarking back please.

I like the new site ok but ever since it changed over, it freezes on occasion and i have to click next song to make it start again. When i could click back to the old site, it would not freeze. Does anyone else have this prob?

From Pandora|one (Desktop) I really used to like to be able to click on an artist name or album name and get information on that artist/album. The new site takes me only to generic www.pandora.com...not to the artist. I understand that growth some times comes with pain...I hope you are going to "grow" the site to again give me artist information. Until then, I am really sad about the change.

why did you take away bookmarks?

This info, posted by Seth, fixed the problem I was having with the new web page:

for IE9 users:

For anyone seeing "Encountered an error...",

1.Go to the 'gear' symbol in the top left of IE9
2.Select internet options
3.Go to the advanced tab
4.Click the "Restore advanced settings" button
5.Restart internet explorer, try pandora.com again

If it's still not working try the "reset" button in the same section as the "Restore advanced settings" button (I think I used both, so I'm not sure if you only need one or the other).
****************

I used the "Restore advanced settings" button and it worked.

Thank you Seth. It took me a long time to find this resolution.

My favorite old features was the ability to bookmark songs and purchase them later. What happened to it? I don't understand why you would take away such a great feature and make a great site go bad?

I expect that you will restore this functionality to the new site so that I can, at a later date, go back and purchase the song.

I agree with others here. I love the new look and feel to the site.

That said, bookmarks are crucial, and they are very different from simple likes. Also, liking a song is different from a thumbs up or down. These features are key for tweaking stations and keeping track of the songs you especially like.

This was a serious, egregious oversight and needs to be fixed very quickly, or I am going to have to look for something else.

You really, really, really need to separate thumbs up and down from likes, and both need to be separate from bookmarks. They are different things and need to be different things on the site.

I use bookmarks to keep track of songs I find exceptional, but I thumbs up or down nearly every song that plays. I cannot keep track of my bookmarked songs this way.

the old pandora was way better. the new website lags like switching stations takes like a minute and everything else is slower. Plus there seems to be more commmercials like no joke theres one after every two songs. The old pandora website was a lot better even though it didnt look as good as the new one does now.

I do like the new layout of Pandora, it seems like there are still a few bugs. In the past whenever I resumed my session after putting my computer to sleep it wouldn't skip songs or crash. I find with the new coding it sometimes either crashes or skips like 2 or 3 songs, often times great songs that I would have wanted to hear :( I then have to reload the page to get it to work properly.
It is visually appealing and much easier to operate if you have a large list of stations and THANK YOU so much for removing the 40 hour listening cap for free users. I do plan to support and pay for the service in the near future, I'm definitely grateful for the free service but it's time for me to support you guys for all your hard work. Thanks!

So, I've crawled around in help to figure out where y`all have hidden the search functionality, and the "likes" seem to be capable of doing what the old bookmarks did. It's less intuitive, but it works.

Ultimately, I am really unhappy with the new site, as it is very difficult for me to perform the actions I most commonly use the actual website for: exploring new music and marking songs/albums for later investigation. The primary reason for this is that I open multiple new tabs when I'm researching music, which now causes the radio to stop and start on various pages. Also, the website radio conflicts with my Pandora|One application, causing even more irritation.

**I would like to be able to enjoy Pandora and enjoy the Music Genome Project without them conflicting with each other.**

Perhaps you could add an option in the settings to not auto-start the radio? You could even make it a cookie, and have the radio check that when the page loads from the local comp so it doesn't have to go back to the database to retrieve the flag. I'd have to set it on each computer I go to, but that's a minor one-time annoyance. There's plenty of ways to solve this problem without a re-factor of the site, I'm sure y`all can figure out a clever solution for it.

Locally I can fix the problem by just blocking the radio on the website from loading when the page comes in, but that's kind of a gross hack to get around it, and that's unfair to other people that have mentioned having this same problem that might not be technically-inclined or uncomfortable doing that.

**I shouldn't have to write code/script to munge the website into a different website, just to get better functionality**

Why does Pandora give me the message: There are no more songs to play on this station.

Bookmarking gone, IHeart arrives, Spotify in the block: Pandora your days are numbered. One advantage Pandora has over the competition is to allow listeners discover new music. By removing bookmark function they are taking away the entire usability of this function. Now we are to have pen and paper ready to capture the new discoveries? Seriously.

On the bright side, this gives a great investment opportunity. Shorting the stock as soon as Monday rolls in.

Great service, great idea, poor, poor, poor decision making.

Bring back bookmarks! All other changes are great...

I hate to say, it must be time to move on. I love Pandora and will still use it via my Blu-Ray, but the website basically demands that I turn off any and all things that I do to protect myself while surfing other sites. Maybe that's the point. It's a shame. Thanks for a few good years there.

Hi guys, i'm new on Pandora but I really start to like you and I would like to ask one question. Have you ever played Irish rock&folk music like for example Shannon (http://sprzedajemy.pl/zestaw-rock-i-folk-irlandzki-5-x-cd-sprzedam,175577)? that's reallllly great piece of music

BRING BACK BOOKMARKING? Or is Pandora that detached from its user base?!?!

I absolutely love the new Pandora...EXCEPT 1 thing..........
I hate having to login every time I open the page ..UGH!!

Beem member for the last 5 years. Your new system will not allow me to play my music. Sign in OK but nothing else works, site just sits with no music. Need Help

It would be great if we could save multiple shuffle lists, but at least save the last one I used. Also, in shuffle (which I use almost exclusively), you can't easily find the origin station of the song playing. It is impossible after the song has played. "Shuffle" is not a station. I can't give a thumbs-up or down if I don't know the origin station.

I HATE the new pandora. Although the layout is very cool, it constantly skips, the it pauses mid-song as if it were "stuck". I never had that problem before with the old pandora. Please have the option to be able to go to the old site. HATE THIS NEW ONE.

How can I stop that dating ad from coming up? Having children who use this site, it's offensive. Our kids don't need anymore temptations than they already have. I know you people at Pandora MUST BE parents. If ads are necessary to pay the bills, then please show the same consideration to our kids as you would your own when choosing what to advertise. Thank you.

If it ain't broke, don't fix it! grrr...

Looks great, but SKIPS ALL OVER THE PLACE!!! Can't even use it anymore...time to find something else. Too bad...I really liked it before.

Bookmarks, bookmarks, bookmarks. Oh, and did I mention bookmarks? ESSENTIAL feature, please bring it back quickly. Like is not a comperable alternative, as I (and apparently the majority of other users) regularly "bookmark" music for future research and/or purchase that we do NOT want to influence our channel mix by Likeing. Who's with me here?

GREAT idea! I found some new artists. Love the jazz and instrumental music while working. The catch for me (Nit-Picker Warning!) is that PANDORA is essentially an online funnel *to deliver consumers to the *record companies which means that the record companies control the design of it. So it's THEIR agenda - I'm spoon-fed products (artists and songs) the music marketers want to sell me.This fact makes PANDORA bit of a bait-and-switch. I get one song from the artist I likeand then I get a LOT of the SAME SONGS (that I DON'T like) over and over and over again, which drives me to the 'Skip' button frequently. I'm limited to skipping only a few songs per session (The disclaimer that pops up when I've exceeded my allotted number of 'skips' politely admits that this limitation is because of the agreement between PANDORA and the record companies)So instead of a refreshing and inspiring cross-section of juicy talent based on my "chosen" station, I get too many tired, over-played 'A' sides and way too much repetition of songs I don't want to hear. Because of these glitches, I play PANDORA less than I did at first.
My conclusion: "There is no free lunch!" If it's free, there's a catch and the catch here is that I basically have to baby-sit PANDORA with one finger on the 'skip' button (and "Don't play this song for a month!") and another finger on 'Create a New Station'.

I would rather pay a nominal subscription fee, have access to MORE VARIETY, and have more control over the way the thing operates. Glad I found it, though! ;-)
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Like it! Enjoying it all day long and keeps me sailing through my enjoyable work day!

Hey everyone, I was having trouble finding the bookmark option and the "I'm tire of this song", but I realized that all you have to do is hover your mouse over the album that is playing. It's still there, don't fret.

Glad to see that I wasn't the only user who begs to bring back the bookmark feature. (also would be nice to have the ability to select multiple tracks from the bookmark list to buy at one time).
I listen on a different PC than the one where my music is stored, and I like to bookmark when listening and then use the other PC to buy the songs rather than having to transfer them between PCs.
I use liking to train the stations to have more songs of that type, not the same as bookmarking where I might want to buy the songs later.

I like the new design of Pandora but the think the old version of Pandora worked waaaay better. I know its new and there will be improvements make along the way but right now it is frustration having to constantly reload the page because:
1. Pandora freezes and I can't change the station
2. The album art is not in sync with the music playing and it freezes
3. Pandora stops playing completely
4. Pandora doesn't load at all
5. The music is playing but the website will not let me change the song, pause it, like it or dislike it.
6. A whole lot of the independent artists are not available.

I really like Pandora because it is easy and for the most part has good mix of music but If things do not improve soon I will cancel subscription and find my music else where.

I love the new look. It would be cool if the song that was playing would show in the window banner. For example: If I was listening to Pandora on Firefox, it would say "Pandora Radio - Listen to Free Internet Radio, Find New Music - Mozilla Firefox" in the window banner. My suggestion would be to put the song that was playing in the window banner so I wouldn't have to click the Pandora tab to see what the name of the song was playing.

I like the new look but have been experiencing songs starting to play then stopping and starting again. I have to forward to the next song or it keeps doing it. Other than that we're very pleased with the new site.

As a long time user, I LOVE this upgrade! Nice clean look and feel, less junk crowding the page. I love how if you change stations, it remembers the last song you listened to and starts right where it left off..cool new feature. Best part, NO LIMITED usage for free subscribers - THANK YOU!!

The list of things that have been taken *away* from the old, BETTER version of Pandora is growing. The latest? You can't say "I'm tired of this song" anymore.

Editing stations is also more difficult, requires more clicks. It used to be pretty simple if I remember correctly (seems so long ago at this point ::sigh::). Now, it seems, you have to go to "profile," then "stations," then click the particular station you want to edit...then good luck finding a particular song/artist from your "seeds" list if it's long. Good luck.

Why take away features? WHY?! Has the world gone MAD?! The lack of bookmarks is the worst. I have my OWN list of bookmarks that I have to type out myself now. Honestly whomever says the new Pandora is better are probably the same people who say George W. Bush did a really good job

I absolutely love the new Pandora. I always having it playing in the background, while on the computer. The only issue I have is I recently purchased a new smart phone, the HTC-hd7, and Pandora does not support that specific phone. If you could please support it, that would be awesome I could then, take my listening on the go.

New look is awesome! Very intuitive, however, the lack of bookmarks is upsetting- that was a great feature!

BOOKMARKS!

Bookmarks, bookmarks, bookmarks. We want them. Please can we haz bookmarks?

i LOVE it but really wish bookmarking would be put back on.

I can't use it at work anymore :(. The page just stays blue with "PANDORA" in the middle. What am I going to do now.

As I said in an earlier comment, I like the new site. The old site had the text set so small I couldn't read it and there was no way to make it bigger. As for people having a problem with pausing and restarting, I'm not seeing it. I can be listening to Pandora, have to leave the office for a little while and I'll pause the player. I can be gone for hours and when I come back and press the play button it starts right where it left off and doesn't stop until I tell it to stop. I've not noticed any skipping either. So from my point of view, the new website is quite an improvement over the old one.

Two days after the release of the new site, I posted here that I had a couple of minor concerns and was grateful to Pandora for years of learning about new music. I didn't really understand what everyone was complaining about with skipping and poor sound quality. Now I get it, I can't make it 30 seconds without a song skipping like it's 1996.
I'm concerned with the lack of response from Pandora to the 500+ blog comments.
Many users like me probably just don't know what we need to do in order to take advantage of these changes. So tell us!

I also cannot listen to the new site. Before making these upgrades, it would be helpful if the companies did a better job of understanding who they would be losing if they did the upgrade.

I enjoyed listening to Pandora and now can't. Disappointed.

I get the same messages as the military people.

I miss the bookmark feature too, but I just realized you can add it to your amazon wishlist and save it that way.
Then when you're ready to get it, delete it off your wishlist and obtain it however you want.

Yeah, this is roundabout and annoying, but it's better than writing it down manually. You can even make a folder for music in your wishlist.

The only problem I've found with this is that some songs are only available if you buy the whole album, which makes it hard to remember what song you liked. Maybe this works better in itunes, but I refuse to get an itunes account.

PLEASE BRING BACK THE ALBUM INFO!!!! PLEASE BRING BACK THE ALBUM INFO!!!! PLEASE BRING BACK THE ALBUM INFO!!!! PLEASE BRING BACK THE ALBUM INFO!!!!

MISS IT DEARLY.

All of your old bookmarks are still available -- simply go to "Profile," and then click on "Bookmarks." That will show you all of your old bookmarks -- it shows me the 1544 songs I b'marked.

All of your old bookmarks are still available -- simply go to "Profile," and then click on "Bookmarks." That will show you all of your old bookmarks -- it shows me the 1544 songs I b'marked.

I love Pandora, but I have had nothing but SLOOOOOWWWWNEESSSS from the new interface. Within 10 minutes, the website causes the flash plugin and Firefox to use 90% of my available page file use. It's unusable unless it is literally the only thing being used on the computer (which it's NOT in my case).

As I write this, there are already 500 comments to this post, so I dont know if anyone has already mentioned something on these lines:
I'd like the ability to create "lists" that combine two or more stations from the ones I created (for example I like to listen to my Jazz with my Folk, and my merenque with my other Spanish music stations. Having the canned "Shuffle options you provided is not sufficient for those of us with "complex" tastes, and constantly checking and unchecking boxes is not really the way to go. Please consider - thank you.