Blog: A More Social Pandora

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April 21, 2010

A More Social Pandora

Tim Image for FB.pngDear listeners -

After months of furious development, this morning we're launching a major new initiative on Pandora.

As you may know, we've tried for a while now to figure out how to incorporate the more social aspects of music into our service. Sharing music is, after all, one of life's great pleasures.

The idea behind today's update is to make it really easy to share your Pandora stations and music discoveries with your friends - and vice versa. Now your friends can be a daily source of inspiration for new stations and music discovery. I've been testing out the service while we were developing it and I have to say it really brings a wonderful new human dimension to the listening experience.

To make this truly easy for you, we've partnered with the experts at Facebook. Starting today, you can easily link your experience on Pandora with your friends on Facebook. This quickly brings your Facebook friend list into Pandora along with your Facebook profile picture. It quite literally puts a whole new face on Pandora.

Know that this is entirely optional. Even though we're excited about the new dimension this adds to Pandora, we want to be very respectful of your privacy. If you don't want to bring your Facebook world into Pandora, just opt out. It will disappear forever. Period.

As always, and maybe on this one more than ever, we're eager to hear what you think.

Enjoy!

Tim (Founder)

P.S. For more detail, feel free to check out: blog.pandora.com/faq/contents/10010.html

Posted by Deb at April 21, 2010 11:14 AM

Comments

Awesome news Tim!
More is better.

How (or when) will these features be incorporated into Pandora One (the desktop app) and those that listen through devices (like my Squeezebox)?

Posted by: Aaron at April 21, 2010 11:47 AM

this has nothing to do with this post but I couldn't find any contact information for you guys besides this. The entire album Nico, by Blind Melon is missing from your system. I was really surprised by this because I've found some pretty obscure stuff on here. Anyways you guys do an amazing job. thanks, Joe.

Posted by: Joe Burnsed at April 21, 2010 12:04 PM

this sounds awe.some :) cant wait to try it out!

Posted by: lindsey at April 21, 2010 1:51 PM

Sounds like a great start, thanks for moving in this direction.

Unfortunately most of my friends are not really interesting when it comes to the music they listen to. Hopefully you'll eventually work towards allowing people with similar tastes to meet somehow.

Posted by: Tony at April 21, 2010 3:40 PM

WTF IS THIS 40 HOUR LIMIT THATS SO STUPID YOUR JUST TRYING TO MAKE MONEY AND RUIN WHAT PANDORA WAS ALL ABOUT

Posted by: jordan at April 21, 2010 8:12 PM

I assume the physical style changes to the website coincided with these latest upgrades? Just one comment/complaint... the vertical "drop down" volume control is annoying... It is slow to respond and adds an unnecessary step. The mute button has been eliminated too (which came in handy since I listen at work). Can you please switch it back to the horizontal slider with the mute button?

Thanks.

Posted by: bob at April 22, 2010 5:12 AM

Hey Joe,

The contact information doesn't have an obvious link like many sites, but if you go to the About Pandora link at the bottom of a page and then click on the Contact link near the top of that page you'll be presented with a number of different contact options.

Tony

Posted by: Tony at April 22, 2010 5:49 AM

Is it possible to turn off the Facebook integration for my account? I did nothing to enable it, but this morning my profile is showing my full name and my Facebook profile picture. I can see how this might be a good feature for some, but I do not want my full name or photo displayed here.

Posted by: Daisy at April 22, 2010 6:05 AM

I want here the music of artists who's name is posted on the radio station I created, at least every three songs and I dont want have to listen 6 songs before I here it. I thought this was the purpose of creating your own radio station

Posted by: william at April 22, 2010 7:06 AM

I'm with Joe on the fact I can't find a contact information page on your site, just thougth I would share my appreciation for your site.

As a 24 yr old in the media industry its great to see content that people want being delivered without bombarding the users with paid advertising. Keep it to one advertiser every so often and you will never have any problems making money and adding users.

Good luck!

Posted by: Brandon at April 22, 2010 8:41 AM

@Aaron -- I agree that the potential for Facebook integration with devices is an exciting idea! As for the "how or when", it's too early to say.

@Joe -- Thanks for the recommendation, I'll let our music curator know. FYI, the best way to contact us with suggestions for Pandora's collection is to email suggest-music@pandora.com.

@Tony -- Good point!

@Bob -- We're definitely monitoring how listeners are responding to the new volume control. Thanks for the feedback, it's very helpful.

Posted by: Ryan, Pandora Support at April 22, 2010 11:19 AM

Responding to Daisy, and anticipating similar questions -- here is the link to our FAQ entry on how to disconnect Facebook from Pandora:

http://blog.pandora.com/faq/contents/10011.html

Thanks for the great feedback, everyone!

Posted by: Ryan, Pandora Support at April 22, 2010 11:24 AM

Even when opting out of the Facebook connection, your profile picture still appears next to any comments you post (or have posted in the past). This is really disquieting and is making me wary of using any portion of the site except Pandora One.

Please fix this.

Posted by: rodya at April 22, 2010 1:52 PM

"Know that this is entirely optional. Even though we're excited about the new dimension this adds to Pandora, we want to be very respectful of your privacy. If you don't want to bring your Facebook world into Pandora, just opt out. It will disappear forever. Period."

No. No, you didn't respect my privacy. Opt-out on sharing my info? Opt-OUT? OUT? No.

What on earth made you think it was appropriate to share my information BY DEFAULT? I never gave you permission to share my full name and picture with people who are on a contact list I never knew you were going to import. Why are you forcing me to opt back IN to my privacy

Did you learn anything from the Facebook Beacon scandal? Was Pandora even around then?

Posted by: Aaron at April 22, 2010 2:25 PM

Ryan, thank you for your answer. I'll write support about this as well, but I think something is possibly not working as intended. I disconnected Facebook per those instructions before I left the comment earlier (I neglected to mention that when I posted--sorry!) and I also disabled that kind of connection in my Facebook settings. But this didn't remove the profile info that was imported from Facebook--I had to change my name back manually, and I still can't figure out how to remove the profile photo. (I'm seeing the photo next to the "Leave a comment..." boxes on profiles, band pages, etc. I can't find anyplace that allows me to either remove it altogether or upload an alternate picture that isn't an actual photo of me.)

I also didn't see the blue bar that was mentioned on the linked page--this all happened without my okaying it at all. For privacy reasons, I hope you'll make this an opt-in process rather than forcing users to manually change their info back to what it was originally.

Posted by: Daisy at April 22, 2010 2:45 PM

Aw'right aw'ready! You finally coerced me into quitting my el- cheap'o attitude & purchasing Pandora 1. Ah, the joys of capitalism. Sound is great! Skins are great! Not having to mess with the interactive free-bee is great! Well worth the $36! How do you do it all so cheaply? Are you in league with the Cosa-Nostra? WTH(sic)('Why The Hey' did I wait so long? Apologies to Jordan). Kudos to all you Pandorians & thanks for all your work to introduce dabblers like me to great new music, artists & the Genome concept!

Posted by: toemoss at April 22, 2010 2:47 PM

Thanks for adding this feature!
Also big thanks for adding the lyrics feature - I had been looking for that one for a while.

Best of luck on continued development!

Posted by: Ben at April 22, 2010 4:48 PM

Honestly I think that I should be able to share the music I'm listening to without having to connect to facebook, but there is a bug with that (as I discovered the times I tried to use it before). So I am trying the facebook connect, but I don't like the fact that my picture and full name was displayed because of that (a picture of my cat, but also NOT the point). I guess I should have checked that before I chose to opt in, because I was probably already opted in through no choice of my own - which is exceedingly BAD FORM. I'm just hoping that the picture will disappear if/when I disconnect from facebook.

I have an email in to support currently. Btw, for the ppl looking for a contact email. I found it under the faq section.

Posted by: Mariah at April 22, 2010 6:04 PM

For those of you who missed the "No Thanks" button, please note that you can remove all connection between Pandora and Facebook by visiting your Facebook Application Settings page here: http://www.facebook.com/editapps.php

Find Pandora in the list and click on the X to remove that association.

Posted by: Ryan, Pandora Support at April 22, 2010 6:09 PM

Pandora isn't listed on my Facebook application settings page (there is exactly one non-Facebook site there, and it isn't Pandora) and yet I'm still seeing my profile photo next to comment boxes on the Pandora site. I have deleted my browser cache, logged out/back in, etc. I would be happy to send screen shots to support.

Posted by: Daisy at April 22, 2010 6:53 PM

"For those of you who missed the "No Thanks" button..."

Yeah, I haven't used Pandora in months - the only reason I found out about this violation of my privacy was because I started getting weird requests via FB from people who shouldn't know my name. I never saw a "no thanks" button because I'm never on this site.

"... please note that you can remove all connection between Pandora and Facebook by visiting your Facebook Application Settings page here: http://www.facebook.com/editapps.php Find Pandora in the list and click on the X to remove that association."

Of course, if - like me - you've never used the Pandora Facebook application, this won't be there.

A better way to solve this is to go to Facebook, click on the "Account" button in the top right corner, select "Privacy Settings" from the drop-down. Click on "Applications and Websites," and at the bottom of that page, under "Instant Personalization" select "Edit Settings." At the bottom of that, uncheck the "Allow" button.

This should, hopefully, prevent automatic privacy intrusions like this in the future, at least until someone else negotiates yet anothe deal with Facebook to allow our private data to be shared.

Posted by: Aaron at April 23, 2010 7:47 AM

I love pandora. Its a great service.

You know what would put winamp or other mp3 players at their knees? If you guys develop a downloadable mp3 player, with the Pandora gene thing integrated in it, and make it possible for the listeners to purchase the songs they are hearing through that player.

And.. I am offering this advice for free :) If this thing works out, a free pandora account would be great ( he he :) )

Posted by: santhip at April 23, 2010 8:41 AM

Pandora is incredible, and one of the best innovations of all time. I love your company, love everything you do, and am a huge fan. I'm also a Pandora One subscriber.

That being said, I think you guys messed up with this. Facebook integration is great, but NOT when it is forced upon you. The default setting should be opting in to facebook, not being forced to opt out. If I have to email your support team to ensure that I am totally disconnected, then there is a problem. Please change this default setting and make sure that decisions like this are not repeated in the future. You've done everything right so far...don't start heading in the wrong direction.

Posted by: Dave at April 23, 2010 9:09 AM

I'm not entirely opposed to the fb connection with Pandora, but I wish (either on the fb side or on the pandora side) we could control which of our fb friends could see our Pandora info. (Like how in fb, If we go to Application Settings > Edit Settings for Events, there's a dropdown for Privacy of who sees my Event actions.)

Posted by: Erin at April 23, 2010 9:16 AM

With the layout change you seem to have removed the extra info about the artist you're listening too. I was wondering about the reasoning behind this, as I frequently read their bios, etc. I know every time a site changes their layout, users hate it, but I feel like this may actually be something I miss in two months time.

Also, someone else mentioned the volume slider, and I agree with him. A horizontal movement with my mouse is simply easier than a vertical, plus there is the extra click involved. :/

Thanks, Joe

Posted by: Joe at April 23, 2010 9:19 AM

Lol! You are purely mainstream, top 40, I read the blogs, I read the Genome Project and also Pandora's bragging, about being the largest? I am certain,... that is absolutely false.

I searched and searched, for the music I prefer and 90% of artists I like are not here. What you offer is FM radio, commercials and all, only no disc jockeys. I am not my own DJ either. I have no control.

Listeners and true lovers of music, want social and want everything on one community. Not Facebook and My Space.

Perhaps staff at Pandora should read this article:


Demand Listening Most Important
http://www.rbr.com/features/ideas-working-now/23534.html On

Posted by: CrybKeeper at April 23, 2010 11:51 AM

I agree with Joe, I too miss the music info. I loved to hear the other songs on the cd and now that option is gone. Please bring it back. And why was it removed?

Thank you for your time,
Flor

Posted by: Flor at April 23, 2010 12:06 PM

Pandora is by far my favorite, and the more people I tell about it the more people remember me, isn't that something. I'm from the Caribbean Coast of Colombia, and love music from all over the world. I'm 36 years old and I've lived in three states of the U.S. over the past 25 years, and know a lot about music because I've been related to the world of Latin Music in many ways by associating myself with people who play music, to the point that I have become friends with popular composers and singers in the Lating American World. I wonder if Pandora would allow me to introduce some music to your list of singers, and to help categorize some existing music groups and types of music which as currently combined and associated with other types of singers and music within Pandora. If you would like my help I would be honored to be a part of such a wonderful project and a part of Pandora as I categorize it as the best thing that has happened on the internet.

Thank you for taking the time to read this message.

Ivan Arjona

Posted by: Ivan Arjona at April 23, 2010 12:23 PM

@Daisy -- I looked at your account and there seems to be no connection between your Pandora account and Facebook at all. Is it possible you are listening under someone else's account? I'm sending you an email so we can figure out what's happening here.

@Aaron -- When you use Facebook your small thumbnail-size profile picture and your real name are always made public by Facebook. These will show up in searches on both Facebook and Google. As a trusted partner, Facebook has given us direct access to this public information. Of course, you can prevent all Facebook interaction with Pandora by following the instructions at the FAQ link above.

To all those who are trying to contact us, the email address for quick support is pandora-support@pandora.com (you can find this email address by clicking on "Help" or "About Pandora", then clicking "Contact Us").

Posted by: Ryan, Pandora Support at April 23, 2010 12:29 PM

In the FYI area of the display, can you add a button with the other buttons at the bottom that provides the first few lines of the album info? I used to have in the old interface, and I'm really missing it now.

Also, with the old interface, when I clicked a hyperlink in the main window, it always opened the link in the same secondary window (having opened the secondary window in response to the first hyperlink click, natch). Now it's opening a new window each time. Is it possible to restore the old method?

Thanks for considering my requests, and I do love me some Pandora!

Posted by: Scott Martin at April 23, 2010 2:01 PM

This is a major invasion of my privacy. It's a great idea, and I probably would have opted-in if it had been offered that way, but when I suddenly see my friends and data from a completely unrelated website (facebook) showing up in Pandora, I was VERY freaked out, quite angry that I was not asked first, and annoyed that I had to stop what I was doing and dig into my accounts to figure out how to disable it all until I could understand the ramifications. This is not the way to run a business.

Posted by: CSA at April 23, 2010 2:50 PM

Oh boy, I am furious.

How DARE you access information that I never gave you permission to use. Putting my facebook profile picture and full name on your website is to me a very alarming breach of privacy. I cannot believe this comment section isn't flooded with outrage, I guess people these days just don't give a damn about privacy.

Congrats Pandora - your rush to jump into the social media circle jerk has lost you at least one paying customer. I will not be renewing my pandora one account, and I hope many others do the same.

Posted by: Mad at April 23, 2010 7:15 PM

Why can't I listen to the music I want? If I wanted someone else to program my music I would turn the silly radio on. You'll not sell me a subscription!

Posted by: TOne at April 23, 2010 9:03 PM

This is another example of Facebook's lax take on the privacy rights of its users. I am disappointed, but not surprised to see that Pandora has partnered with Facebook in this regard. However, the lack of privacy appears to be our future.

Posted by: SFWorld at April 24, 2010 4:51 AM

My concern is with my own policy not to give out email addresses of my friends to websites. I was annoyed when Facebook prompted so many to do exactly this. I refused; I respect my friends' privacy and won't give out their email addresses.

But I would always tell my friends they could log onto Pandora and use MY email address to gain access to my stations. Because I had already given YOU my email address.

This is the type of security I opt for. At present, it does not seem I can do this. Pandora has changed. I can either upload my whole address book, which I don't want to do, or enter addresses one-by-one, which I also don't want to do. I want my friends to control their own email addresses.

Posted by: R.L.Newsom at April 24, 2010 1:20 PM

Hello!

Great that pandora is more social, but hey wouldnt it be social to finally bring pandora again to other countries than the us? Since you forbid the people outside the us to listen to pandora you said, that you will send us an email, when pandora is available in our country! But now are 4 years over and no email ever reached us and it seems that nothing was done, same faq, same stupid message at startup, but for costumer in us, whole site changed, iphone/ipad app was released!
Sure I'm able to listen to Pandora if i would to, but everytime setting up a tor network just to listen to pandora, ney!!
So i ask, when do you bring pandora to other countries?
Thanks for reading, sorry for my bad englisch, but in german noone would probably have understood!
Sebastian Keller

Posted by: Sebastian Keller at April 25, 2010 12:50 AM

I am REALLY looking forward to this os 4 upgrade. Seems that Apple is fixing some of my bigger peves.

UNFORTUNATELY I was writing to let you know that the lastest Pandora updatetrought the iStore has disabled my feedback and bookmark options on my Pandora App. Since I couldn't find a "contact us" link, or an option to add threads on this website, I added it here.

I really love Pandora, and don'[t want to post negative info in Apple's iStore before first letting the company know first.

Posted by: nolasmilee at April 25, 2010 2:29 AM

Another problem with the recent changes is that "Edit Station Details" no longer gives you a way (at least one I can figure out) to access the entire list of thumbed-up and thumbed-down songs for the station. It makes it impossible to remove the thumbs-up from a song you've gotten tired of.

Posted by: Alan at April 25, 2010 3:53 AM

I hope the money facebook paid you was worth the goodwill you are losing by making this OPT-OUT instead of OPT-IN. Causing me to dig through your settings and FB settings to restore privacy you took away by default. I expect this kind of brash disregard for users from FB but did not expect it from Pandora.

Posted by: Jim at April 25, 2010 7:09 AM

Tim,

I think you have crossed over to the dark side. I DO NOT APPRECIATE your linking to my friends on Facebook. You should have done it the opposite way and make it an opt-in. You are aware that Facebook has a tie in with surveillance from the alphabet agencies. If not shame on you for not checking this out. Now all of your customers are under surveillance.

You not only sold out, you put your customers under surveillance.

Just like Google Buzz, you made a mistake, while grabbing the money.

Hello live365.com Good bye Pandora.

Posted by: Cynthia at April 25, 2010 10:32 AM

Thanks for all you do, I live in a real back country area where radio gets no reception and really appreciate Pandora! Now if we could just get the talk shows...just kidding. LOL thanks folks!

Posted by: Barrett Wells at April 25, 2010 3:49 PM

I don't really like the idea of connecting with facebook, on really any sites, because it links me to too many things. Security issues, lolz.

But anyways, when I logged on today, my station was deleted, replaced with Dave Matthews Band crappola. I'd spent at least a month or so personalizing my station, I just want to know how/why it was deleted, kinda confused.

~Kelsey Bartek

Posted by: Kelsey Bartek at April 25, 2010 4:53 PM

I'm entirely fine with this Facebook integration, but as some people have learned, you don't even need to log in for this to happen. You should give a pop up message when people log in for this first time after this update, asking them whether to integrate, rather than do it automatically.

Posted by: Steven at April 25, 2010 8:17 PM

@jordan

"YOUR JUST TRYING TO MAKE MONEY AND RUIN WHAT PANDORA WAS ALL ABOUT"

I hate to feed a troll, but if Pandora didn't make money it would cease to exist. And that really would ruin what Pandora _is_ all about.

Posted by: Phillip at April 25, 2010 9:47 PM

A friend suggested Pandora and I had never heard of it, well now I am totally hooked! It's awesome!! I have many stations already and even have it on my BB for on the go!! Thank you sooo much for the music and hard work that went into it!! I cant wait until i can upgrade to premium member!!!

Posted by: Halei at April 26, 2010 4:46 AM

Hi! I really didn't know where else to put this, but I want to report an ad on Pandora. The Absolut Berri Acai ad slows down my internet browser significantly. It's the only ad that i have noticed to do so. There should be some type of limit on how much Flash can be included in the advertisements. Thanks!

Posted by: Matthew at April 26, 2010 8:38 AM

Just wanted to thank you for Pandora, enjoying it. This one is better than the celluloid namesake :)

Posted by: Dib at April 26, 2010 11:26 AM

Hi,

I was quite shocked to find my facebook account connected to my Pandora account, with a public profile, no less! I hadn't logged in to Facebook in a while, so I didn't have a chance to opt out -- and even after opting out, my FB username still appears next to comments! I did not intend to share any of my facebook stuff -- like my name or picture, or god knows what else -- with any outside party. Now it's on Pandora, WTH?!

Please, you need to ASK first whether and what data you may have! Pandora's nice-guy image is really getting tainted with this crappy facebook behavior (like Zuckerberg's arrogant comment that privacy's no longer a "social norm" -- yes, the same Zuckerberg who had his FB event list exposed).

Posted by: Pete at April 26, 2010 1:29 PM

The Facebook integration looks very cool, but I only use the desktop Pandora One app and there doesn't seem to be any way to take advantage of this stuff. Any updates to the app coming soon?

Posted by: Ian at April 26, 2010 1:49 PM

Great addition to Pandora...I think my facebook friends with Pandora should have been aware of the partnership...Unless I missed it. Anyway Great JOB!

Posted by: CDV at April 26, 2010 4:13 PM

I find it quite disquieting that Pandora felt it was okay to automatically opt me into a Facebook tie in without my consent. I am sure your marketing people thought this would be a fantastic moment of convenience, but I find it exceptionally intrusive that Pandora would immediately think that I want any information I make public on Facebook to be equally public on Pandora. It is a false connection and one that was not appreciated, warranted or desired.

You claim that I can simply opt out and dissolve the connection. Great, I have done that.

So, how long until my Twitter account is automatically connected to Pandora account?

This was and is a terrible decision, and contrary to the lunatic ravings of Zuckerberg that everyone wants their life made public and don't care about privacy, I do.

What were you thinking?

Posted by: Zach at April 26, 2010 4:32 PM

I came to pandora today and was able to view information about the musical preferences of dozens of my facebook friends (and now they, mine) without them or I opting in. Instead I have to opt out, and as the opt out text says, opting out does NOT prevent my info from going out; just prevents me from seeing others' info. This is a disturbing breach of people's privacy.

People want to have an anonymous and a public profile and they do not want the two to mix unless they choose to do so.

There are other services out there; pandora, yelp and docs.com will not get my business while they are invading my, and my friends', privacy

Posted by: anonymous at April 26, 2010 6:48 PM

I agree with all of the other commenters who are annoyed by the lack of privacy. As they all have said, this should not have been an automatic feature. It should be something that each user individually verifies before it is enabled.

Luckily I don't use my real name on my FB profile. I am saddened to see this paranoia actually turn out to be practical.

I would be less annoyed if any of your instructions for opting out actually managed to work. I have tried every single one of your 5 ways to opt out of Pandora sharing my info without my permission, and none of them have worked. The bizarre thing is that most places on Pandora my profile name shows as I had originally intended it, but on my actual profile it changes to my ridiculous FB profile name about 5 seconds before the page has finished loading and my FB profile picture pops up in the comment module at the bottom of the page.

Posted by: Gardimuer at April 26, 2010 11:42 PM

While I can see how this would be a cool idea, I would also like to express my concern about it. Like Pete above, I was very surprised to discover my information on Pandora. This is a breach of Facebook's privacy policy, in which they state that you will be asked before any information is shared with a third party company. I was never asked, warned, or anything. I wrote into Pandora customer service, and got a very helpful reply, and my information was removed automatically for me. Thank you Pandora. I am however still upset with FaceBook. I cannot find a way to contact them and complain, and am now deleting my facebook account as a result of this breach in their own privacy policy. Please take this under consideration and review how this deal is run so you can prevent other users from experiencing this who don't want to.

Posted by: T. at April 27, 2010 8:15 AM

Why so many christmas songs? It's killing me.

Posted by: Jeanette at April 27, 2010 10:13 AM

I would like to opt out of the connection with my Facebook account. Thank you.

Posted by: Judi Melot at April 27, 2010 1:42 PM

If you type in a specific song. It will not play it for a long time. It is good for just listening to multiple artists. But, for 1 song by 1 artist. Forget it. Sorry if I piss people off. But jeez enouph is enouph. Play the song I ask for 1st before you play other stuff.

Posted by: mike huckins at April 27, 2010 4:58 PM

Just wanted to tell you that I'm no longer user Pandora because of this change. I don't appreciate being opted in by default and I'm extremely (well, as extreme as one can get about something like that) upset. Bye, I hope you company goes under.

Oh and I hope you enjoy the Senate inquiries.

Posted by: G at April 27, 2010 5:07 PM

I have a question/suggestion for Tim @ Pandora for a new product that Pandora would be perfect for offering. I'm in my 40's and there are certain years in my past that I cherrish for one particular reason or another. For example my freshman year of high school in 1982 or the summer I spent in California working for dad in '88 or even back in elementary school going to skating parties or pizza places after basketball games in the late 70's I will occasionally hear a song from one of those periods of my life and reminisce about being a kid or whatever. Especially if it is a song I very rarely hear. Okay, I want an option where I can plug in a year and randomly stream whatever was on radio station plays lists for that year. I guess that would be whatever was on the Billboard Top 40 or top 100 list. It would be so awesome to hear the music that is forever tied to my memories for those periods in my life. I spent time in the past compiling mp3 files and labeling them 1988 etc... This would provide one-hit-wonders with more exposure than ever before and I'm sure a seperate revenue stream could be generated with this idea. There's someone out there who could come up with a catchy name for this service I'm sure. And Tim @ Pandora if you read this, please respond with your thoughts.
Thanks man,
Roger

Posted by: Roger at April 28, 2010 3:14 AM

this is the best thing since beer , i see a time when pandora will be available in every automobile across the globe , what is better than listening to ypur favorite tunes while cruiseing down the road ? love what you have devoloped and wish you all the best, sincerly john c. heard

Posted by: johnny at April 28, 2010 5:51 AM

I am a huge fan of Pandora, and have really been enjoying the improved quality and ad-free Pandora One for the last couple of months. The idea of integrating with FaceBook was a nice one- I would love to be able to share *part* of my musical tastes with my friends and them with me. All of this made me really disappointed with the way you guys did this integration. At this point I basically assume Zuckerberg and crew will give anyone access to my info if they think they'll make a penny off the deal, but for some reason I expected more from Pandora, especially since I'm actually paying for this service.

I'm opting out until y'all fix this.

Posted by: Andy at April 28, 2010 12:47 PM

i hate it when i play a rap station and it plays 3 nickleback songs

Posted by: anonymous at April 29, 2010 12:34 AM

Hi!
Just a suggestion for the next improvement...we need more than just a thumbs up or down. My feelings about songs fall on a spectrum not just on like/don't like graph points. I think it would hone your connections. For example while I might like the song it's self I might not like the arrangement which you are offering. Or you might offer a song which I don't hate and would tolerate but then offer a song that I like well enough and after that a song I LOVE.I might not thumbs down the song I simply don't hate but I don't thumbs up it either and I feel it wrong to give the same rating to the song I like well enough as to the song I LOVE and turn the radio up on and dance around too.

Think on it.
I think I'm right.

Posted by: HOtte at April 29, 2010 4:11 PM

I just want to know how I can disconnect the two accounts. I have gone and made my profile on pandora private but i dont want my "friends" on facebook to share in what i do through pandora. how can i make it so that they can't see what i like and all the other stuff?

Posted by: annoyed at April 29, 2010 4:18 PM

Wow, this is a really nice effort. I've seen more and more people using Facebook apps around so I really think it was the right timing to release yours.

Posted by: Anthony at April 29, 2010 4:51 PM

Please develop a software for Symbian S60.

Posted by: Ann Lee at April 29, 2010 7:40 PM

How about a FB app like "remember this song?" where you can post a 30 sec clip of a song you like to your wall? gives friends that "oh yeah!" and might click on a "hear full song" or "buy it" if you put a path of least resistance call to action. Youtube has video embeds and tumblr has podcasts....why not a fun app that gets you more users and buys more grandma ran over a reindeer (sorry @jeanette that hates all the christmas songs....just had to )...l8r

Posted by: Webnoob at April 30, 2010 2:35 AM

I am very unhappy with the Facebook integration. I've turned it off, yet my profile still contains the name from Facebook. (Luckily it's fake, but that's neither here nor there.) I'm disappointed; after spending time and money and referring many friends to Pandora I thought you guys were cool and had some respect for your customers... apparently not!

Posted by: lis at April 30, 2010 10:36 AM

I love this radio station! It's awesome I can even download international music! I love it! You guys are great!
You don't have anything to change! :)

Posted by: uvania at April 30, 2010 5:25 PM

THANKS FOR POACHING MY FACEBOOK INFO WITHOUT MY CONSENT.

Posted by: AC at May 1, 2010 3:04 AM

If a techno-dummy like me can do this, you can too! (See below)I agree that the only privacy option should be to "opt-in" but this is the world we live in. I jump through hoops to get copies of my own medical file, but if I wait a little longer, the whole world will be able to view them on fb!

WORTH POSTING...CHECK IT OUT Facebook is at it again...violating your personal information: As of today, there is a new privacy setting called "Instant Personalization" that shares data with non-facebook websites and it is automatically set to "Allow." Go to Account > Privacy Settings > Applications and Websites and un......check "Allow". Please copy & repost.

I activated this feature, and so far no security breaches or "cross-contamination" between fb and Pandora.

Note to Pandora - as mentioned in previous blog posts, please bring back the Artist/Album info option! I noticed that you have not responded to previous inquiries about this. Too busy integrating with social sites, I guess.

Posted by: Deb at May 1, 2010 8:14 AM

I'm enjoying pandora because I found it by a simple click of a mouse and a friend's username. Yes, it is sometimes an invasion of privacy, but it's when the person can't shutup about himself on the www is when others enter search and click.
Ya wanna ya privacy? then simply shut up,because I'm learning more about him than I ever imagined I'd learn, even sitting facing him in the restaurant last yr.
who luvs ya? jc does

Posted by: bigmama31 at May 1, 2010 12:22 PM

I just wanted to let you guys know that not only i, but my entire household enjoys your website, and benefits. it's so amazing what you guys have done, i think you all are awesome.
thankyou so much.

Posted by: Nikki at May 1, 2010 11:56 PM

love your site! One question, though: how do I change the text that accompanies the link when I share a song to my facebook?

Posted by: Jeff Ledger at May 2, 2010 1:01 PM

I pay for your service and would like to know why you automatically link my account to Facebook. I pay for a service that exploits my privacy? I know there is an opt out feature but I am lucky to stumble across this post to know my rights were violated. Also How would one remove their profile photo that was taken from Facebook? There is no profile option to remove this! I am considering not paying for another year of service and start using grooveshark exclusively because of this.

Posted by: Brandon at May 3, 2010 11:21 AM

This should, as others have said, absolutely have been offered as an opt IN choice, rather than an opt out. To say I was shocked to suddenly see my friends list from another site here is an understatement of the highest order. Poor form, Pandora. Extremely poor form.

Posted by: Kev at May 4, 2010 4:59 AM

I love the new feature. its quite awesome finding out that an artist i love is shared by one of my freinds. also if i find some new artist that i like, i can ask a freind who already likes them about the new band. its quite cool. thanks!

also, this might be a bit late, but i love the new layout. having the tabs with similar artists, and lyrics, and a description is really cool. thanks for making pandora even more awesome!!!

Posted by: josh at May 4, 2010 12:34 PM

This is a good feature to have, but you need to tread very carefully around the issues of privacy this brings up. Learn from Google Buzz's horrible launch and err on the side of caution. Once Pandora's Box is open, you can't close it again. (Do you see what I did there? ^_^)

Posted by: Eric Carter at May 4, 2010 4:07 PM

Opt OUT? Absolutely unacceptable.

Posted by: Elizabeth at May 5, 2010 12:19 AM

Music is part of my identity and what I listen to makes me an individual. I don't want to share some of the music I like or listen to, its PERSONAL to me.

I'ev opted out of the "instant personalization pilot" program but I still see what my friends like... and I still see my profile picture on pandora... please fix this to make sure all my info is taken off pandora once I opt out!

Thanks

Posted by: Manny at May 5, 2010 12:00 PM

Here's another idea for you guys; Combine Stations. Make it so you can drag + drop (or however way you guys feel it best) a station onto another station so it combines all your likes and dislikes of your two (or more) favorite stations into one super, awesome station.

Posted by: Erik at May 5, 2010 9:52 PM

I am outraged that you would link up with Facebook like this. I DO NOT want my private information splattered all over the internet. How dare you and how dare Facebook think that I want anyone to be able to see what my musical picks are. Instead of opting me in, like you did, you should have given me a choice. I really can't believe that such a tech savvy company as Pandora would completely blow it with so many users.

Posted by: Jason at May 6, 2010 2:17 PM

ever since this facebook thing started, pandora one plays 2 streams of music simultaneously when I use pandora on my PS3. It was doing it on my blackberry too. Downloading the newest software for the blackberry seems to have corrected it but it is still a problem for the PS3 browser, which sucks because I like listening to pandora on my home theater system through the PS3.

Posted by: Marc at May 6, 2010 9:13 PM

Just FYI, I spoke with a friend of mine who is a teacher who is absolutely outraged that you shared his Facebook information without his permission and without even alerting him to the fact that you were going to do it. As mentioned, he is a teacher, and he DOES NOT want his students to see what type of music he listens to, much less be involved in any other area of his personal life. You people are tremendously stupid for believing that scumbag Zuckerberg's statement that "the new default for the web is social". It isn't! Get it??? RESPECT OUR PRIVACY.

Posted by: jason at May 7, 2010 12:27 PM

I enjoy pandora very much, but you have my word - you will not get another cent from me unless you remove this idiotic facebook integration. I had enough of facebook's non-chelont attitude towards privacy and closed my account (no easy task!). This automatically assuming people want to share information is a violation of privacy and anyone associating themselves with Facebook's view on privacy is pure evil in my book. NOTHING should ever be defaulted so a user must opt out when it comes to privacy.

Posted by: Mike at May 8, 2010 9:31 PM

i just wish I could get Pandora on my CBW (Cincinnati Bell Wireless) Nokia 5800 ExpressMusic phone.

Posted by: Roger at May 9, 2010 11:29 AM

I'm late to this party, but I want you to know that your integration with Facebook is likely to cost you my subscription to Pandora One. I think Pandora is the most wonderful service on the net and I support you fully, but you DO NOT have my permission to share any information about me with anyone or any web site. And the very idea that you would make sharing the default and force me to come to your site to opt out shows an incredible disrespect for your listeners.

You are very misguided if you think all of your listeners want to socialize all day with Facebook people. Moreover, Facebook's recent decision to treat its users with utter disdain by revising its privacy policies and exposing users to greater dangers shows that you have been duped into getting into bed with the wrong people.

I never found a place for me to "Disconnect from Facebook." What I saw was basically an "Ask Every Time" option.

If you want to keep me as a Pandora One subscriber, you need to rethink how you treat your patrons. The norm should be share nothing; the exception should be what the user makes an exception. YOU should NOT be making those decisions for me.

Posted by: MichaelM at May 9, 2010 6:35 PM

This probably isn't your best move. Since Facebook decided to start sharing my info without my permission, I've deleted most of my info, deleted most of my apps, and stopped linking things to my Facebook account (for example, Pandora songs that I like). I'll reconsider once Facebook decides to start taking my privacy seriously. Which, what I understand, won't ever happen.

Posted by: Mike F at May 11, 2010 9:35 PM

Count me as another outraged paying customer.

It's not just a question of privacy, it's a question of courtesy.

One ought to assume that courtesy and consideration are the norm.

I should not need to click a "PLEASE DO NOT TAKE ADVANTAGE OF ME" box.

Posted by: Rosemary Kirstein at May 12, 2010 2:28 AM

All the posts that complain about this "new feature" sound like they're written by real people.

All the posts in favor of it sound like they're written by company shills.

How many genuine complaints will it take for Pandora to realize that no one likes or wants this?

Is there anything we can do to convince Pandora to switch back? Or has too much money already changed hands?

Posted by: Rosemary Kirstein at May 12, 2010 3:07 AM

I've never posted to this blog, and doubtfully will again... I'm just an average pandora user.

here's my 2 cents.

Your adverts are out of hand. No don't stop reading, listen to this. They are out of hand. Videos? Every 3 or 4 songs?

Quit developing stuff like this that no one will use, or whatever is burning your cash. Remember what pandora was before the ads? Simple, straight-forward, and did what it was intended for... now it's lost in the shuffle.

I was a crazy loyal user, but now days if another service that did the same thing (with less ads) came along, i'd dump you guys. It's sad that someone as fanatical about this site as I was would drop that far.

You don't need facebook intigration.. you need to scale back your costs so you can reduce ads. The more corperate your site, the less I like it.

Posted by: Digital at May 12, 2010 9:06 AM

hey guys, will the pandora 1 app and the iphone app support the new look and facebook integration?

Posted by: josh at May 12, 2010 11:56 AM

I too am a loyal Pandora One subscriber who is really peeved about this privacy issue. I am shocked that no one from Pandora has taken the advice of its customers or responded. I've been insanely loyal and even evangelical about your service. Yes, I have totally disconnected my own facebook/Pandora integration, but that doesn't change the principle. This is not a way to run a business, especially one that had such goodwill from its customers before joining forces with facebook.

Posted by: Dave at May 12, 2010 1:03 PM

If you want to connect with facebook that is fine, BUT DON'T CONNECT ME WITHOUT ASKING! Suddenly one day my pic showed up. I then had to email to have it removed, come on pandora. I also agree what is with the jump in videos? Bring back my music

Posted by: opt out at May 12, 2010 2:28 PM

Thanks to everyone who has left feedback on the new integration between Facebook and Pandora. We take your feedback seriously and we read absolutely everything that is sent to us, whether it's an email, blog comment, or text message. We've had a lot of feedback on this new feature and we will certainly be taking your responses into consideration as we chart its future.

Posted by: Ryan, Pandora Support at May 13, 2010 12:30 PM

Can you get Pandora to run on Nokia phones that use Ovi apps?

Posted by: Kellie at May 14, 2010 5:45 AM

rob zombie

Posted by: ivan carter at May 14, 2010 9:42 AM

This comment has nothing to do with Facebook --

I just discovered Pandora, after acquiring a Pre Plus this week. WOOOOOOOOW. This has got to be a fiendish plot to make me buy lots of music from wonderful artists I never heard of before, by grouping them in with other artists I'm already familiar with. I love it, thanks so much!

Posted by: amazondoc at May 14, 2010 11:48 PM

okay here my ? for u all i have been a mbr of this site for almost a yr and love it u all have done a good job...but the ? is how or why dont you all have a coden for the mbrs of this site to add there player to othere sites like fubar, myspace, ect i thing think this would be a good way for you all to get this site even more knowen out there in the world i see that you do have it for face book now but i think it would rock if you could put it on a profile on a site

sincerly,
red dog ent


ps othere reson im saying this is im worken on site as we speek and would to have my radio play on there

Posted by: red dog ent at May 15, 2010 3:19 AM

Ryan, you'll take our responses "into consideration"? Are you kidding me? You can't seriously think that this was just an off-the-cuff experiment. You can't seriously think that we don't know that senior management at Pandora didn't sit around countless meetings discussing in detail whether to make this opt-in or opt out?? And then coming to the conclusion to make it opt out?????? As one poster above notes, ABSOLUTELY UNACCEPTABLE. No, what Pandora should have done during countless internal meetings is come to the conclusion that this was going to be a long term disaster and a detriment to your consumers' privacy. What you should have done is crunched the numbers, looked at those great profit margins, and then added in the human element that those numbers don't show. That human element would have told you what is obvious- people despise this intrusion, and people are turning on Facebook in droves due to their idiotic disregard for privacy and total arrogance in the face of peoples' objections. You blew it with this. Remember Friendster? Remember MySpace? Yeah, nobody else does either. Get real.

Posted by: JD at May 17, 2010 3:23 PM

Your site sucks you can't even sign up for a new account anymore. I go to the page it says to and it says sign in or forgot password. There isn't anywhere that I can click on create new account. I go to help page and thats no help either. Maybe more people would sign up if you made it easier!!!!

Posted by: Katie at May 18, 2010 12:14 PM

I just picked up the Incredible. Today I tried Pandora. What a waste. I input a jazz artist and recieved a bunch on no name rap artists. No way to modify my selection so I uninstalled.

Posted by: Dave at May 18, 2010 3:52 PM

I am disappointed to see that this upgrade seems to have coincided with extremely abbreviated artist profiles. They used to be so thorough and educational and fascinating - a lot of homework done by someone. Some great composers have now been reduced to one tiny milk-toast paragraph. It was a brilliant library before. And it appears this is the only way to leave any feedback on this major consequence of this change.

Posted by: Wendy at May 19, 2010 10:28 AM

Tim, I too was awed by the captivating quality of Pandora music which was being offered free unlimited and with no advertisements. Thats how it started anyway but then...here came the advertisements...then....here came a limit on my free listening unless I payed a mere fee of 99 cents to keep on listening. Well Tim, you and Pandora can go kick rocks. I wouldn't pay you or your company a penny for what I already get free on a regular radio station. Not to mention, there are other free online music stations in which I can listen too until my month is up and my 40 hours of "free" listening begins again. That was a good try though from an already lucritive company this is getting paid a lot of money by those idiots that are willing to pay for Pandora and from all of those commercial endorsements from those companies I am forced to listen to about their wonderful products. By the way, I have made sure that I ahve emailed and informed everyone that I know no to buy into the Pandora Bull___t. Thanks, Tim.

Posted by: Rachell at May 20, 2010 9:32 AM

I think pandora is doing a great job. People, anything you sign up for on the internet steals a little bit of your identity, making you vulnerable and may interfere with your privacy. That's the risk you take. Get over it. I think the link up with FB is a good idea...it spreads the world of Pandora and makes it more interactive.

One thing though guys, make it easier to navigate the social structure. When I scroll over a station, click find fans, ok...then if you click on a person's link, it doesn't return you where you can search...it stays on that profile( doesn't return u to the link search). To get around this I have to right click the link into another window, keeping the link window up at the same time. But it would be better to have it merged.

Thanks for all the hard work! Really loving Pandora!!

Posted by: JP at May 20, 2010 12:03 PM

@JD -- I understand that you're not a fan of the Facebook / Pandora connection, and I appreciate you taking the time to express how you feel about it. However, please realize that "the human element" (i.e. what Pandora's listeners want) has been at the forefront of our decision-making process. Since Pandora's inception we have received thousands of listener requests for more social networking features (including many right here on this blog). As a result, we wanted to make this new initiative as noticeable and easy to use as possible. To that end, we allowed Facebook Connect to detect when a listener signs in to Pandora while also signed into Facebook. In this situation, a blue bar appears at the top of the Pandora window with the words "Tell me more" and "No Thanks" (clicking "No Thanks" will disconnect Pandora from Facebook).

As I mentioned, we're paying close attention to the response from listeners as we assess the success of this new feature, and your feedback is very valuable.

@Katie -- I've just sent you an email to help you sign up for a Pandora account.

@Dave -- It sounds like you've accidentally created a station based on a hip hop artist, rather than the jazz artist you were looking for. Try creating a new station and typing the entire name of the artist you're looking for, without any abbreviations. If you continue to have problems, shoot us an email at pandora-support@pandora.com and we can assist you further!

@Wendy -- Thanks for the feedback on the redesign of the "About the Music" section of the Pandora tuner. Actually, the full artist bios are still available! Just click on "full bio..." at the bottom of the abbreviated bio. You can toggle between lyrics, artist bio, and "similar artists" by clicking on the three dots in the bottom right corner.

Posted by: Ryan, Pandora Support at May 20, 2010 2:14 PM

I grew up in NY back in the 50's, and still love Doo Wop and Oldies more than anything. With the recent passing of Johnny Maestro (Crests and Brooklyn Bridge) I love my favorite artist. Pandora is truly the "on earth" version of Rock and Roll Heaven. I don't know how you keep up with all the technology changes, but you do a wonderful job. Thanks for keeping everyone's music alive.

Ray

Posted by: Ray Garrison at May 22, 2010 7:51 AM

Thanks Tim!

Pandora is like a breath of fresh air for me and my iphone.

James

Posted by: James at May 22, 2010 8:42 AM

I am so excited! My blu ray player just had an update and now I have Pandora!!!! This is like a surprise gift just out of the blu (pun intended!). Listening like crazy already and it's been about 10 minutes. Wow, this is great!

Posted by: LunaSea713 at May 22, 2010 5:35 PM

Just a perspective check: When I was growing up (not that long ago) there was no such thing as customized radio with streaming artwork and song information that you could pause or skip at whim. When you wanted radio, you turned on the radio and you listened to whatever they were playing. There was no skip or thumbs-up/down. The song info was whatever the d.j. felt like saying, if anything. If you wanted a customized radio mix, your best bet was to have a mix tape that lasted for about 60 minutes. Skipping a song was a difficult process of holding down the fast-forward button and guessing when to hit play again. I am in freaking AMAZEMENT on a daily basis that this stuff exists at all, not to mention it works ON MY PHONE TOO. Damn! When I was a teenager my phone was wired to my bedroom wall, and it only made phone calls! Is Pandora perfect? No, but I'm seeing a lot of whining, spoiled brats out there. Be constructive with your criticism and be happy you have Pandora at all. Pandora ROCKS. Thank you from an '80s cover band rocker who loves my personal radio mix regardless of how many songs it lets me skip.

Posted by: Jet Screamer at May 23, 2010 8:47 AM

Pandoraaaaa. I understand you need ads to make money. but do you seriously need to play one EVERY SINGLE TIME I change stations? Really getting kinda old.

Posted by: Bob at May 23, 2010 11:25 PM

I tried to create a station with music like Marty Goetz and Paul Wilbur, but was unsuccessful. All you gave me was other Christian artists, not Messianic ones. There is a growing number of Messianics who love that genre of music. If you ever add that, please let me know and I'll be back. So will thousands upon thousands of Messianics.

Posted by: Valli Ann Kerr at May 26, 2010 2:59 AM

I HATE THIS FACEBOOK FEATURE. I'm frustrated that other people can see my music choices, without my authorizing the release of this information. What is this point of this? It's way lame.

Posted by: Kristie at May 26, 2010 7:46 AM

I used to love Pandora at first but now that ive had it a while it never plays the music i want it to anymore. it always plays music i already thumb downed. The first two minutes i have to use up all my skips cause its not playing the music that is suppose to play on that station. Yea and it seems like it gets more and more commercials every week. it sucks.

Posted by: Keira G. at May 26, 2010 8:22 AM

That's great. But it's sad that we can't use it outside the US.
I'd pay to use Pandora again! Instead I have a last.fm subscription (which is not as good as Pandora).
Why they can stream and you don't?
I'm sure Pandora would be a huge success in the rest of the world!

Posted by: Enrico at May 26, 2010 8:45 AM

It should have never been opt-out.

Posted by: Jhon at May 26, 2010 8:59 AM

@Bob: There's always Pandora One. Advertisements are part of all free services.

Posted by: Jhon at May 26, 2010 12:48 PM

@Ryan

When I posted my comments on May 9, I decided to check back periodically to see what others were saying and what response Pandora would have.

I must say I'm disappointed. While many of your users are apparently happy to link with Facebook, there are enough writers on this page for you to have addressed our discontent.

Here's what you could have done:

1. Apologize for making a decision that disregarded the privacy concerns of your users.
2. Immediately change all users to an opted out status, and then re-enable your one-click opt-in.

With respect to #2, I presume you could re-enable what you describe as

"a blue bar appears at the top of the Pandora window with the words 'Tell me more' and 'No Thanks' (clicking 'No Thanks' will disconnect Pandora from Facebook)"

However, I have to point out that since I use a Chumby, I never saw any blue bar anywhere. Indeed, I rarely ever see the Pandora interface at all. When I am not using a Chumby, I am using Open Pandora, and the same holds true. No blue bar.

Regardless, you actually COULD take one step back, make the apology, re-start this process, let the Facebook crowd opt in if they wish, and then try to regain some of the good will that you have tossed out the window with a poorly thought out rush to social evangelism.

Please keep in mind that as a Pandora One subscriber, I am happy to support your efforts to provide an incredibly excellent service to me. At the same time, I do expect a modicum of reciprocation when it comes to respecting my privacy as a customer and subscriber. You have violated that and still have not come close to saying, "We're sorry."

Are you?

Posted by: MichaelM at May 27, 2010 8:33 AM

Can you add songs from a particular year to use as a station? Example: I want to have a station which only plays songs that were popular in 1965.

Posted by: Mac at May 28, 2010 2:04 PM

Pandora is still geographically restricted, the internet is not. There are no good reasons or excuses for this.
Either provide your service to everyone capable of using it or get off the net.

Posted by: nets at May 30, 2010 2:46 AM

i love pandora radio! i have it on my blu ray player and needless to say, no matter what genre or language i try, i love every song!! it truly is genius! if i could make a suggestion, could you make it to where if we wanted to listen to a specific song, we could? thanks!!

Posted by: Travis Norton at May 30, 2010 8:02 AM

Hi, I just got Pandora working with my Bravia TV, and am looking for instructions on how to up/down/skip. Any idea?

Loving hearing pandora thru my stereo speakers instead of just my little netbook speakers. Yeah!

Posted by: rhonda at May 30, 2010 8:37 AM

This is cool.

Posted by: George at May 31, 2010 10:34 PM

While I like this step and that Pandora is becoming a more social experience, I wish Pandora had asked for my permission before grabbing my info off of Facebook. It's disconcerting to go to the site for the first time and find that, without any input from me whatsoever, it's getting info on me from other sites.

I will not opt out, and if Pandora had asked for my permission I would have granted it. However, in respecting the privacy of users, it's always good practice to ask for permission before grabbing anyone's information from other sites they've joined.

Please fix this. :)

Posted by: Joshua Bennett at June 1, 2010 10:38 AM

This would be a much better product if I could specify an Artist and hear ONLY that ARTIST - this is so frustrating I'm going back to something else. You have the power to create a truely great muscial experience, but have terribly missed the mark through not offering the options people truely are after. The ability to hear the catalog of an artist they love, (or maybe 2 or three combined). Currently, I have tried several times to create such a station - no dice.

It never even played the song I specified to set up the station. Sad.

Posted by: G at June 1, 2010 1:17 PM

It's unfortunate the potential privacy breaches the other posters have commented about. Although they might have made a mistake, hopefully they will be able to correct the issue. It is very difficult to make money in the music streaming business (and from what I heard somewhere else, Pandora is one of the few, if not the only, profitable music streaming websites). In an effort to please the customers and also stay afloat financially, sometimes you have to take the good with the bad. Assuming you like Pandora as a customer, maybe give them a second chance?

Posted by: Jonathan Jaeger at June 1, 2010 2:56 PM

Tim you doing a great job keep it up.

Posted by: Adolfo R. dos Santos at June 1, 2010 6:39 PM

Hi Tim,
Question. Does Pandora have like a way to inset my radio stations through HTML iframes or something into like other things like my blog or website? I'd love to have a Pandora radio skin or player on my sites, playing the music that I want it to play. That would be cool.

Thanks!

Posted by: waros at June 2, 2010 10:54 AM

I understand you have to make money with ads, but why do I continually only get the same 3 or 4 ads? Some dumb girl asks some guy named Tom about surfing (that's as far as I've ever gotten before I hit the mute). There's some self-promotion ad from Pandora itself (I hit the mute before I hear anymore). And then there's something about being a wage slave or cube dweller or something (that's as far as I get before I slam the mute). Again, I don't mind that you have to throw up some ads - but why not have 100 or 200 in rotation instead of these same 3 or 4 that I've now muted scores or hundreds of times?

Posted by: Steve at June 3, 2010 12:03 AM

That Carl's Jr ad is ANNOYING! How about a little variety!

Posted by: AA at June 3, 2010 3:36 AM

Who's idea was it to display the lyrics? It is a PHENOMENAL IDEA!! I LOVE it! Thank you. Now I can sing along with my favorite songs (which are nearly all the songs I 'thumbs up' on my account)! Pandora is an awesome Internet Music Venue--keep up the GREAT work! As for the ads, what a small price to pay for such a great (personalized) service. Besides, if the ads get cumbersome, I can always upgrade for pennies! Tim, keep doing what you're doing--you do it well.

Posted by: Mell Hawk at June 4, 2010 6:48 AM

Where would we all be without the music our systems need, craves to be in the background of our up and down lives? Like fresh coffee, wide and varied tuneage is essential for the ride thru this short trip where we flit here and there around the planet and have a little fun, to enjoy ourselves before we end up with walkers, half our teeth, major marble loss.

Posted by: Andrew Mooers at June 5, 2010 9:49 AM

Where is the monthly account signup option that users have been screaming for for over a year now !?????


DEAR PANDORA


PLEASE GIVE US A MONTHLY SIGNUP OPTION!

Posted by: David Jonas at June 7, 2010 9:36 AM

Hi! I just discovered you and love what you have done. Thanks for your creativity and awesome sounds!

Posted by: Laina at June 7, 2010 3:16 PM

Good morning Mr. Tim. I have been listening to Pandora for almost a full year and I've have to say that you are amazing!!! I have been listening to songs that I haven't heard in years and each song brought back a beautiful memory. Thank you for that you've done and I hope you this up. thank you for your time. Darkchild2012

Posted by: Darkchild2012 at June 8, 2010 8:14 AM

Is Pandora's focus and reason for being unraveling? This new social goal for Pandora makes the following passage of a New York Times article about Pandora, from last October, extremely paradoxical:

"Pandora’s approach more or less ignores the crowd ... More interesting, the idea is that the taste of your cool friends, your peers, the traditional music critics, big-label talent scouts and the latest influential music blog are all equally irrelevant."
http://www.nytimes.com/2009/10/18/magazine/18Pandora-t.html

Thanks to Jem for addressing my concern about the promised genre stations (somehow this made it onto your previous iPhone blog entry, though this "social" entry is the one I'm responding to). I would care less about the genres except A) this was announced over a year ago and B) I'm actually paying for Pandora One. But the even more critical thing to me is the UI. I still wish your developers would be required to do these 5 rites every day:

A) try using a mouse scroll wheel over the stations menu;

B) spend a day at a less cool employer with slow dinosaur ~hardware~ (512mb of RAM for instance) and try loading your web app, clicking through the "do you want to abort this script" browser dialogs that follow;

C) on the same emasculated hardware from step B, try picking one of many presets to listen to, quickly edit a new quick mix, or do other similar decision-making activities, without loading the entire streaming portion of the Flash web app just to do these things; this is equivalent to my local coffee roaster using Flash as the ONLY navigation on their site when they don't even stream media of any kind; both scenarios are web design no-no's;

D) on the same hardware from step B, endure a ~video~ advertisement; when no one is even ~looking~ at Pandora, merely ~listening~ to Pandora, the concept of using video for ads is just ponderous anwyay -- but it downright stops the show on crap hardware and a crap DSL connection that employees at less cool employers have no control over;

E) try to bookmark that 100th station -- seriously, Pandora cares how many stations I bookmark? That blows my mind considering it's 2010 and I've never encountered such a quasi-bookmark limitation in 15 years of using the Web.


To me, getting the user interface right is even more important than the genome analysis backend. The genome thing is nice, but songs will still play even if they aren't analyzed. It would be easier for me as a user to wait on getting the genome stuff refined than to wait on getting the UI refined. And as far as the social stuff, ugh, that just makes me think of this
http://theoatmeal.com/comics/websites_stop

and this
http://www.theonion.com/articles/new-social-networking-site-changing-the-way-oh-chr,17465/


Not all of your paying customers are Apple fanboys listening on an iPhone. Re-architecting the UI so that Flash* is ONLY used for streaming, and nothing else requiring user interaction, would be a dream come true. Seriously, that should have been the top priority even before this new "social" focus distraction Pandora is adopting.

I've got enough music on my hard drives that I can live without renewing my Pandora One subscription.


* (or whatever platform-agnostic thing supersedes Flash in the context of HTML 5 and still works on my Linux machines at home -- by the way, I do like that the Pandora One desktop app uses Adobe AIR so I can still use it with Linux)

Posted by: Derrick at June 8, 2010 8:06 PM

Please remove the automatic opt-in of using Facebook pictures for our Pandora profile picture, and add an opt-in choice. The user has not been given any specific methods of turning off this "feature".

In the context of privacy, the user always prefers to opt-in manually - not automatically.

Posted by: a victim of Pandora's Inconsiderations for Users' Privacy at June 9, 2010 12:09 PM

I see all this extra crap....but what about the audio ads? From what I can tell, the majority of your listeners don't like them..I my self hit 10+ ads in a just few minutes of listening..thats worst then local radio stations. I know the greedy music companies are pulling the strings. but, Pandora isn't going to last much longer if more and more of its listeners leave.

If I had a local radio station that played underground electronic music I wouldn't even use this site. I'm starting to ween off pandora completely using grooveshark/ other online radio services

I've been listing to pandora since it started. I'm very loyal and think Pandora is the best online radio I have ever used.I was even considering to by a years subscript*to stop the freaking ads* but I don't know if I want to now....

one more lost listener, I hope you last atleast a year longer...hopefully you'll have this problem fixed in the near future and I'll return with money inhand.

bye Pandora

PS: I'm not paying to keep pandoras audio ads going if they cut out the audio ads I'll be more the happy to pay for Pandora One!

I LIKE TO THANK THE RIAA FOR DESTROYING THEY ONLY GOOD ONLINE RADIO!!!!!!!!!! the world would be a better place with out you<<<<Greedy

Posted by: AnotherGone at June 9, 2010 12:56 PM

@a victim

To opt-out:

When you're in Pandora, click on "Account" at the top right of the page. Click on the "Sharing" Tab, then click on "Disconnect from Facebook."

Posted by: Jem, Listener Advocate @ Pandora at June 9, 2010 2:44 PM

@ another gone

Good news: Pandora One eliminates ALL ads from your listening experience. If you'd like to learn more about the perks of subscribing, visit here: http://pandora.com/pandora_one

Thanks for your support!

Posted by: Jem, Listener Advocate @ Pandora at June 9, 2010 2:48 PM

This comment isn't particularly germane to the topic at hand, but I wanted to say that I've noticed in recent weeks that your song selection has improved tremendously. My main station had been getting a little repetitive, but recently it's been much more diverse, and I have rarely had a thumbs down song. Way to go, folks!

Posted by: Carol at June 9, 2010 8:11 PM

I would just like to hear the song I look up. It's on the radio and it creates songs to the same idea, but I looked up a single song and was unable to hear it.

Posted by: Melissa Rapisura at June 10, 2010 3:53 AM

I dont know if this is something to do with pandora but the visual ad on the right covers part of my radio screen to the point that i cant click on the "like" button until a song is over and slides over. SO ANNOYING!!! Does anyone else have this problem???

Posted by: andrew at June 10, 2010 8:14 PM

Tim thanks for the Pandora. This is awesome to hear and chill out.

Posted by: Gaurav Akrani at June 10, 2010 10:43 PM

@Andrew

for any problems with Pandora, please write to us at pandora-support@pandora.com.

for this case, try hitting 'Control' + 0 (so that the view is reset on your Browser).

On Macs you'll have to hit 'Command' + 0.

Posted by: Jem at June 11, 2010 4:21 PM

Could you please come back to Canada already?! I'd be glad to look at the ads, and you can link to my FB page if you want. I'd even pay a small subscription fee, Please get on this!

Posted by: Dave J at June 11, 2010 4:43 PM

I've gone through every step of every instruction on how to 'OPT-OUT' of the facebook link. I emailed pandora support and went through every single step of the instructions they gave me in their prompt reply. Not ONE leads to an 'OPT-OUT'. Every single one leaves me at a single 'OPT-IN' button with no place to 'OPT-OUT'. And yes, I've scrolled ALL the way up and down and side to side in EVERY case. NOTHING.

Blocking the app on facebook gave me hope. It was NOT where any Pandora instructions said it would be, but after a couple hours of searching, I blundered onto it. We all know that the REAL policy of facebook is to make any kind of privacy as difficult to achieve as they can, and to change the rules, loopholes, and settings too frequently for a casual user to have any hope of maintaining their privacy on any level.

Here's the #1 crunch: When I FINALLY found and blocked the app from the facebook end, it did not work. The facebook stuff is still here and I can't get rid of it.

And the final end it all crunch? There is NO WAY TO CLOSE A PANDORA FREE ACCOUNT. We are all STUCK. We are DUPES. Pandora has our facebook info and they are not going to give it up! We each are a number to wave at advertizers, and they refuse to let us CLOSE THE FREE ACCOUNT. I still think MAYBE I can close the facebook account. But as for Pandora, the name says it all. Once they have your info, you will NEVER get it back. I'm keeping my facebook account just long enough to let every one of my friends know why it is being closed.

This facebook/Pandora linkage is not "social". This is "anti-social". This is sociopathic contempt for the human rights of the naive, gullible, DUPES that we are now all forced to admit that we are.

Posted by: Angry Dupe at June 11, 2010 8:54 PM

This might not be an appropriate place but I could not find any where I can post this.
Do you have a functionality where I can play the music for a given time and then it stops playing? I really would love have this functionality. Many times I need the music to motivate me or to go to sleep and then it needs to stop automatically. I like to listen to music till the time I get out of the house. It would be great if it stops on its on as per the instructions I provide. I need a timer for my pandora please.

Posted by: Dev at June 14, 2010 7:16 AM

I would really like to know if anyone knows if you get charged for having an account and how to cancel your account because I would no longer like to have my account. I would really like it if someone would tell me, so please post a comment about this as soon as you can.


Sincerely,

John

Posted by: John at June 15, 2010 9:39 AM

@Angry -- I've just sent you an email explaining how to cancel your free account (this is done by simply sending an email to pandora-support@pandora.com from the email address associated with your account, requesting it to be canceled), and I've gone ahead and canceled your account for you.

I did notice that there was no connection between Pandora and Facebook on your account.

Posted by: Ryan, Pandora Support at June 15, 2010 12:07 PM

I didn't know where else to post a suggestion, for a band to be connected to Pandora. I don't know what about y'all have to do to get band's music on your site, whether you have to search yourself or if the bands/labels offer their music to you. But I thought I'd suggest getting some songs from Doyle Wolfgang Von Frankenstein's new band. 'Gorgeous Frankenstein'. It's a lot heavier than the current 'Misfits' with Jerry Only. Much more "balls to the walls!" They're actually opening for Danzig June 19th at the trocadero theatre in Philadelphia, PA.

Take care, stay strong. Love, peace, chicken grease. :)

Posted by: Mattman at June 16, 2010 7:12 PM

I think this is WONDERFUL! I'm glad that Tim and everyone else at Pandora is so creative! Thank you all for enhancing our lives with this creative way of getting music people can enjoy for free! This is truly fantastic. I can also now easily share new songs that I've found with my friends on facebook, or discover them through seeing what my friends listen to!

So all in all, THANK YOU!!!!

--one enthusiastic supporter of Pandora

Posted by: Sarah at June 17, 2010 2:52 PM

good luck

Posted by: Jordan 15 at June 23, 2010 1:10 AM

ALL I WANT FROM PANDORA :

I want to save my quickmixes... you know name a quickmix and be able to save it. Could click on diff quickmixes and have different mixes of stations.

I spend a lot of time checking those boxes depending on which friends/scene I'm at. Plus it would be fun and should be pretty easy for you guys to set that up.

Posted by: Kyle at June 29, 2010 4:22 AM

I love Pandora. The only thing I ask for, is if you will make it for the HTC Pure :).

Posted by: Clayton Sowell at June 29, 2010 12:14 PM

We also partnered with Facebook for our Social Security Disability company and the experience has been great.

Posted by: Joe at July 1, 2010 6:51 AM

Thought this would be a cool program to use, it was preinstalled on my Hp computer so I thought I would check it. Well gonna uninstall it I can get free unlimited internet radio from alot of differnent internet sites why would I use yours if I can only get 40 hrs a month then have to pay what a rip opp

Posted by: James at July 9, 2010 6:40 PM

Okay, so here's what I have noticed after reading several dozen comments (no, I haven't read them all) on here...Pandora has automatically "opted-in" everyone to share their Pandora listening experince with Facebook. And the overwhelming majority of comments about this are negative. All the answers I see form Pandora moderators is the information needed to opt-out, which is appreciated but doesn't address the core issue, from Facebook sharing of information. Here is a direct question to Joe and all his minions at Pandora: Why is "OPT-IN" the default rather than "OPT-OUT"?

By having "OPT-IN" as the default you are saying Pandora doesn't respect the privacy of its users. You have now lost our trust. Is that how Pandora wants to be known?

Dave

Posted by: Nemeaux at July 12, 2010 12:45 PM

I mostly listen to Latin music preferably salsa and WOW what great selections you have. I can't put it down until my battery dies. a million thank yous...

Posted by: shelly at July 27, 2010 10:36 PM

This radio is really awesome, I love it!! I can listen the music that I like so much.

Rochi

Posted by: Rochi Pascual at July 29, 2010 6:24 PM

My MP3 player just died on me & I am looking for a new one. Any chance I'll be able to find one w/ Pandora on it? Thanks.

Posted by: musiclover at August 4, 2010 1:52 PM

I downloaded pandora and I cannot get it to work. I obviously not very good on the computer and I am a elderly person. Does does work through my lap top speakers or do I have to buy some different speakers. It lets me pick a artist but it won't play. I have XP.

Posted by: Laska at August 8, 2010 4:30 AM

Why does this not work on my phone ... BlackberryPearl ... It takes forever to start up and then you get it going and it freezes ... and wait a min and you get 20 sec. and then freeze for another 1 or two ... i have changed the settings for low connection even though it is a good connection ... I love the idea behind Pandora but whats the point if it takes 7 mins to liston to 1 song... anyone else with this problem on their phone any ideas on how i might fix it ... thanks XooX

Posted by: Rachel at August 8, 2010 8:53 AM

hey every one i love this radio there is no better way to wake up and here all the great metal bands. I love this station thank you for making it i love it

Posted by: thirtennaces at August 10, 2010 12:15 PM

Is there no way to download anything from here?

Posted by: Jerri Lynn Mcleod at August 15, 2010 8:47 AM

A rather simple technical question: Assuming I have the maximum possible bandwidth, which I do, am I receiving MP3, CD quality, degree of compression, if any.

Also, I could not help but notice that some of the comments are pretty acrimonious, especially when it comes to Facebook. My response is very simple. If your social life is such that Facebook friends are a necessity, then you get what you bought into.

As for my musical choices being posted on Facebook, that is of course wrong but again of no consequence to me. Again, I don't feel a need to be social in that sense, i.e. a need to share my musical choices with others. I have too many friends in the "real world".

As for Pandora being a subscriber station and charging a fee, I have only two responses: 1) The fee is nominal and the quality is superb; 2) If you don't like the reality of keeping the lights on and the need for charging a nominal fee accordingly, Please Go Elsewhere. Ah, but a big OoPs! on that one. Other places ALSO charge a free and their quality is crap. So stop whining, shut up and enjoy the station or ...

And did I post this to be "social" or win "friends"? Not exactly. I just wanted to ask a question about the degree of compression and had to plow through a whole litany of whining and complaining in search of an answer - and still didn't find anything even remotely relevant. And that has teed me off.

Pandora is a real gift. So Enjoy it!

Posted by: incurablegeek at August 29, 2010 7:33 PM

I'm with AA on this one: get some VARIETY in the ads. I pull my headphones out every time the stupid "This is an actual call to Philadelphia, PA" [obnoxious giggly voice] "Yeah, I want [giggle] steak and peppers on top of my [giggle] burger." [giggle] "duh, what? You want MEAT on top of a BURGER?" "Yeah, [obnoxious giggle] I like meat." [more giggling and stupid responses for the rest of the commercial]

I could probably list the commercial word-for-word if I wanted to, but I DON'T WANT TO. Repeated commercials actually DETRACT from advertising. I am now very UNlikely to ever get a cheesesteak burger from Carl's, Jr., because that would imply that I want them to continue making bad commercials about it. Perhaps the commercial would have been good if I didn't have to hear it every ten minutes.

I used to have the same problem with MLB.TV: they played the same five or six ads over and over and over and over again. Fortunately, I now block those by redirecting the advertising agency's HTTP requests to 0.0.0.0, but I can't find a similar solution for Pandora.

If I had hired the individual(s) responsible for putting a small number of advertisements through a rotation that occurs every few minutes (and thus the same ad repeats more than once every hour), thus annoying my customers and wasting the advertising client's money, I would FIRE that/those individual(s). Enough said.

Posted by: Middaniel at September 2, 2010 3:31 PM

How can I get full lyrics on my ps3?

Posted by: atlantasteve at September 5, 2010 2:28 PM

everyone blasting pandora for charging needs to stop it because they're ignorant of the politics of that situation.

soundexchange (SX) is the organization that collects royalties on broadcast music in the united states. without going too deep into the details, SX charges pandora every time an artist is played. if pandora stayed fully free of charge, it would have to shut down within weeks, maybe even days because of the royalty fees. you should be happy pandora still exists at all -- they came within a whisker's width of having to shut down forever last year.

look, i miss the happy fun days of free internet everything just as much as the next person, but bills must be paid and people have to eat -- and royalty collectors, justified or not, nevertheless exist and they demand their "due." so please, before you spout off stupid selfish ignorant ****, do your homework and stop acting like a crybaby.

Posted by: mickeysix at September 9, 2010 1:18 PM

must we have christmas music? Please don't add such a divergent genre into my station.

Posted by: garth at October 15, 2010 1:07 PM

I just visited the website for the first time today. What an unpleasant surprise. Not only is all the info from my mobile account available for anybody with a passing interest, the default privacy settings are the least protective. The only reason I checked was because my cousin mentioned that she had noticed some music my wife was listening to. What kind of people assume that you want your personal information advertised on the internet? Nobody, that's who. This was done purely for money, not out of any motivation to partake in the joy of watching people share music. The developers could have just used the Pandora site for that. In fact that would probably serve this little social experiment much better. By the way, to you parents; who has pandora given info about your kids to with this little escapade? That may seem a little paranoid now, but that passes when you watch the news for a bit. Once again, this was not an innocent mistake, the developers sold you out.

Posted by: scott at October 16, 2010 5:38 AM

I have to say, the volume slider just stinks as it stands. The extra clink makes the thing so much more clunky and it always thinks I'm trying to mute when I'm not. . . Please, please, please change it back!

Posted by: Dan at November 23, 2010 2:42 PM

I love(d) Pandora One, but I am very disappointed that Pandora has chosen to follow Facebook's total neglect of privacy issues. Yes, it takes longer to grow a community that is opt-in, but it is the responsible thing to do. NOT impressed.

Posted by: Scott at November 23, 2010 3:01 PM

Wow, I'm floored. I did NOT authorize Facebook OR Pandora to access, share or post my personal information. Shame on you, both of you. I received neither notification nor request for approval. I didn't even receive information about how you are guaranteeing my privacy. This is incredibly irresponsible, disrespectful and I would guess illegal but I imagine a loophole was found as you would hate to be sued. Bad business choice.

Seriously disappointed, Jamie

Posted by: Jamie at October 24, 2011 1:59 PM