Pandora is Hiring

Pandora (www.pandora.com) is revolutionizing the way music lovers discover new music while listening to their favorite songs and artists. Pandora's personalized radio service is powered by the Music Genome Project, the most comprehensive analysis of music ever undertaken. Pandora taps into a massive musical collection to deliver a service available anytime and anywhere - on the computer, in the home, and on mobile devices. Members of the Pandora community build their own profiles, and connect to others to share in their musical experience.

Pandora has quickly become the largest online music service and is one of the most popular applications on the Apple iPhone. Well-funded, with more than 37 million registered users and growing fast, we have partnerships with industry leaders such as AT&T, HP, Samsung, and Sprint and national advertisers such as HP, Microsoft, Honda, Procter and Gamble and Nike.

As we build on our dramatic success, we are looking for talented, enthusiastic people to join our dynamic team. We offer competitive compensation, comprehensive benefits, a downtown Oakland location walking distance from BART and with easy freeway access, and, above all, a terrific team and great work environment.

Billing Coordinator/Accountant - Oakland, CA

Pandora Media is looking for a Billing Coordinator/Accountant for our Finance Department. The right individual will be a key contributor in the Finance Department.

Responsibilities:

  • Responsible for preparing billing requests for advertising campaigns.
  • Responsible for uploading and understanding 3rd party ad servers delivered impressions.
  • Acts as a liaison between Finance and Sales Operations in reviewing and resolving any delivery discrepancies.
  • Issue invoices upon receipt of approved billing requests.
  • Emails customer invoices.
  • Responsible for initiating phase 1 in the collection process.
  • Assist other finance team members in a variety of other finance functions.

Requirements:

  • Bachelor's degree with a concentration in Accounting or Finance.
  • Minimum of 2+ years in an online advertising environment and solid understanding of online advertising billing process is a must.
  • Very strong Excel experience is a must.
  • Strong knowledge of a variety of 3rd party ad servers (ATLAS, DFA, Eyewonder, Pointroll).
  • Strong knowledge of QuickBooks.
  • Strong accounting knowledge, particularly in accounts receivable (A/R), collections and revenue recognition.
  • Detailed approach to reviewing and billing based on customers' insertion orders.
  • Very strong understanding of workflow process.
  • Prior entertainment or media experience a plus.
  • Extremely organized.
  • Flexible, "Can-Do" attitude.
  • Strong customer service with colleagues.

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To Apply:

Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.

Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.

 

Advertising Operations Analyst - Oakland, CA

Pandora Media is looking for an Ad Ops Analyst. The right individual will be a key contributor in the Advertising and Sales Operations team and responsible for implementing, maintaining and enhancing online advertising campaigns. This position involves sales and client support, campaign project management, execution and reporting.

Responsibilities:

  • Ensure that online advertising campaigns are implemented in an accurate and timely manner to ensure complete and accurate revenue recognition.
  • Maintain exceptional standards of quality through accurate and timely fulfillment of all IOs.
  • Monitor/reconcile campaigns across delivery, financial and third party ad serving systems.
  • Perform regular quality assurance/quality control checks on client campaigns to ensure they are running as contracted.
  • Provision, track, measure, and analyze the performance of multiple campaigns.
  • Update and maintain detailed client campaign reports on a weekly, bi-weekly and/or monthly basis.
  • Work collaboratively with sales to recommend campaign pacing and optimization modifications, leveraging understanding of advertiser and product performance.
  • Cultivate positive business relationships with clients and advertising, graphic design and technical teams.
  • Act as client contact for any campaign performance questions and other issues.
  • Troubleshoot any ad creative issues that impact tracking, implementation, or reporting.
  • Work with graphical advertising, 3rd party advertising tags, and Rich Media creative.
  • Work directly with client on any and all elements related to creative specifications and submission.
  • Review Campaign Status Report (CSR) with Manager weekly for latest update on campaigns.
  • Support on-call program (as needed) to enhance campaign and quality support during non-business hours.

Requirements:

  • 2+ years experience in online advertising, project management, client services or marketing required.
  • Experience with one or more Internet ad management systems. (DoubleClick's DFP preferred)
  • Experience with rich media, mobile, audio and video advertising.
  • Solid comprehension of 3rd party verification and tracking tags.
  • Experience reviewing complicated contracts and Insertion Orders; responsible for revenue recognition activities.
  • Experience managing creative development review/approval processes with external and internal clients.
  • Extremely proactive and highly organized, with the ability to manage multiple tasks simultaneously and in a timely manner.
  • Excellent client service, organizational abilities, and verbal and written communication skills with both internal colleagues and external clients.
  • Enjoy working independently and in a collaborative team environment, sharing knowledge across the department.
  • Results-driven with strong analytical skills
  • Strong experience with Microsoft Office Suite, particularly in Excel.
  • Experience with HTML and Javascript a plus.

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To Apply:

Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.

Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.

Pandora is an Equal Opportunity Employer.

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Senior Sales Planner (central region) - Chicago, IL

Pandora Media is looking for an experienced Senior Sales Planner for our Central sales team who has a background in interactive advertising with a proven track record of managing the pre-sales process, building/maintaining client relationships and building and training a sales planning team. The right candidate will also be highly organized and detailed-oriented, with solid communication skills and the ability to work on multiple ongoing projects.

Planning Responsibilities:

  • Support Sales Reps in the Central Region
  • Responsible for working with the Central Sales Team to build and grow our current client list
  • Pre and post sales operations support to the Central Sales Team
  • Develop strong/deep relationships with ad agencies and clients responsible for online advertising
  • Provide pre-sales support to Sales Reps by pulling accurate inventory availability forecasts/reports in DFP's Availability Forecast
  • Help with execution, completion and fulfillment of requests for proposal (RFPs)
  • Assist Central Sales with @Plan, Comscore and Ad Relevance reports
  • Review media plans to ensure accuracy of placement details
  • Assist in filling out advertising spec templates and answering questions about Pandora's ad specs
  • Enter media plan details into MediaVisor or Atlas as necessary
  • Responsible for procedures related to booking the insertion orders, including successfully entering and reserving ad inventory using DART Sales Manager contract management system
  • Work with ad operations to review campaigns and create post-campaign reports for advertisers
  • Develop strong understanding of Pandora's ad products and sponsorship opportunities
  • Ensure that our premiere clients receive the highest level of sales customer service

Management Responsibilities:

  • Build a team of planning support in Chicago to cover the Chicago, Dallas and Detroit sales offices
  • Manage the day-to-day operations of the sales planning team in the Chicago office
  • Hire and train new employees to the planning team in Chicago
  • Conduct performance reviews and regular training to improve the Chicago planning team
  • Run sales planning meetings as necessary
  • Work with the sales planning manager to find scalable solutions to sales planning operations
  • Coordinate and direct special projects

Requirements:

  • 2-4 years experience as a Sales Planner in an Online Advertising/Marketing environment
  • Experience with DoubleClick DFP & DSM and/or Operative is preferred
  • Knowledge of the interactive marketplace
  • Strong work ethic; desire to work in an entrepreneurial environment
  • Must be a team player
  • Strong attention to detail
  • Ability to multi-task - must be able to juggle multiple projects and clients
  • Excellent communication skills - must be able to think critically about both client needs and internal solutions
  • Ability to work independently
  • Excellent time management skills
  • Strong experience with Microsoft Office Suite, particularly in Excel & PowerPoint
  • Experience hiring, managing and training a team preferred.

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To Apply:

Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.

Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.

Pandora is an Equal Opportunity Employer.

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Interactive/Graphic Designer - Oakland, CA

We have a terrific opportunity for a talented graphic designer to join our team. You should have an exceptional eye and enjoy pushing the limits of design in all directions. You need significant experience designing in a variety of styles and should be comfortable juggling several projects with changing priorities.

Pandora's graphic design team is responsible for creating cutting-edge online advertising that is well-integrated into the overall Pandora experience. You will have a level of creative freedom unusual in the advertising world. You will also help to maintain Pandora's high standards of design for new features, communications projects, and more!

Primary Responsibilities:

  • Online Advertising Design - design and production of custom ad units and page skins
  • Flash Design/Development - to execute custom ad units
  • Authoring of HTML and CSS to implement ad units
  • Work directly with the ad sales team to design compelling custom ad units for major accounts
  • Design of marketing communications materials

Requirements:

  • Demonstrated ability to conceptualize creative, engaging consumer designs
  • A BA in Graphic Design or related field
  • At least 3 years of relevant experience, including online advertising
  • Strong Photoshop, Illustrator, and Flash/AS3 skills (TweenLite or TweenMax/XML/Eyewonder experience preferred)
  • Comfortable working knowledge of HTML and CSS
  • Ability to work quickly and flexibly while juggling several projects
  • Ability to work in a variety of visual styles

To Apply:

For immediate consideration, please submit your resume to pandora-jobs@pandora.com. You should also include a link to your online portfolio (PDFs accepted but not preferred). Please include the Job Title in the Subject line.

Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.

Pandora is an Equal Opportunity Employer.


 

Director of Communications - Oakland, CA

Pandora Media is looking for an experienced Director of Communications.

As the primary public relations contact for Pandora, the Director of Communications reports to the Founder and Chief Strategy Officer, who serves as the company's primary spokesperson, with a significant amount of interaction with the company's CEO.

We are seeking candidates with extensive public relations experience, with a particular focus on consumer brands/services. This person would implement a comprehensive public relations strategy, incorporating the objectives of all functions in the company - consumer, technology, business development and advertising sales. We are looking for individuals who have excellent written/verbal skills, are great team players, and have experience coordinating multi-pronged PR efforts.

Responsibilities

  • Implementing a full-scale communications and media relations program, incorporating the objectives of the Company's consumer, business development and advertising functions
  • Managing and supporting a grassroots marketing effort, including town hall meetings and assorted Pandora listener events
  • Developing and managing external PR resources as needed to provide additional support
  • Spearheading media and industry analyst outreach
  • Managing corporate announcement process, including writing and editing releases; overseeing internal and partner approval; handling distribution over domestic and international news wire services; and working with Pandora's product team to ensure timely release posting
  • Cultivating and managing speaking opportunities for all staff
  • Managing onsite media events - interviews, film shoots, photo ops, etc.
  • Overseeing internal PR communications, web site press info

Requirements

  • 7-12 years of public relations experience, with in-house technology-based consumer product/service experience strongly preferred
  • Strong background in tactical implementation of grassroots marketing efforts
  • Exceptional ability to represent the company's passion, purpose and people to media and other external constituencies is a must
  • Ability to extract salient information from multiple sources and synthesize information
  • Exceptional verbal and written communication skills
  • A strong team player with demonstrated ability to work cross-departmentally
  • Scrappy, game for any task, and able to adapt to change

To Apply:

Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.

Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.

Pandora is an Equal Opportunity Employer.

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