Pandora is Hiring
Pandora (www.pandora.com) is revolutionizing the way music lovers discover new music while listening to their favorite songs and artists. Pandora's personalized radio service is powered by the Music Genome Project, the most comprehensive analysis of music ever undertaken. Pandora taps into a massive musical collection to deliver a service available anytime and anywhere - on the computer, in the home, and on mobile devices. Members of the Pandora community build their own profiles, and connect to others to share in their musical experience.
Pandora has quickly become the largest online music service and is one of the most popular applications on the Apple iPhone. Well-funded, with more than 37 million registered users and growing fast, we have partnerships with industry leaders such as AT&T, HP, Samsung, and Sprint and national advertisers such as HP, Microsoft, Honda, Procter and Gamble and Nike.
As we build on our dramatic success, we are looking for talented, enthusiastic people to join our dynamic team. We offer competitive compensation, comprehensive benefits, a downtown Oakland location walking distance from BART and with easy freeway access, and, above all, a terrific team and great work environment.
Billing Coordinator - Oakland, CA
Pandora Media is looking for a Billing Coordinator for our Finance Department. The right individual will be a key contributor in the Finance Department.
Responsibilities:
- Responsible for preparing billing requests for advertising campaigns.
- Responsible for uploading and understanding 3rd party ad servers delivered impressions.
- Acts as a liaison between Finance and Sales Operations in reviewing and resolving any delivery discrepancies.
- Issue invoices upon receipt of approved billing requests.
- Emails customer invoices.
- Responsible for initiating phase 1 in the collection process.
- Assist other finance team members in a variety of other finance functions.
Requirements:
- Bachelor's degree with a concentration in Accounting or Finance.
- Minimum of 2+ years in an online advertising environment and solid understanding of online advertising billing process is a must.
- Very strong Excel experience is a must.
- Strong knowledge of a variety of 3rd party ad servers (ATLAS, DFA, Eyewonder, Pointroll).
- Strong knowledge of QuickBooks.
- Strong accounting knowledge, particularly in accounts receivable, collections and revenue recognition.
- Detailed approach to reviewing and billing based on customers' insertion orders.
- Very strong understanding of workflow process.
- Prior entertainment or media experience a plus.
- Extremely organized.
- Flexible, "Can-Do" attitude.
- Strong customer service with colleagues.
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To Apply:
Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.
Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.
Central Region Sales Planning Manager - Chicago, IL
Pandora Media is looking for an experienced Sales Planning Manager for our Central sales team who has a background in interactive advertising with a proven track record of managing the pre-sales process, building/maintaining client relationships and building and training a sales planning team. The right candidate will also be highly organized and detailed-oriented, with solid communication skills and the ability to work on multiple ongoing projects.
Management Responsibilities:
- Build a team of planning support in Chicago to cover the Chicago, Dallas and Detroit sales offices
- Manage the day-to-day operations of the sales planning team in the Chicago office
- Hire and train new employees to the planning team in Chicago
- Conduct performance reviews and regular training to improve the Chicago planning team
- Run sales planning meetings as necessary
- Work with the sales planning manager to find scalable solutions to sales planning operations
- Coordinate and direct special projects
Planning Responsibilities:
- Support 1-2 reps in the Central region
- Responsible for working with the Central sales team to build and grow our current client list
- Pre and post sales operations support to the Central sales team
- Develop strong/deep relationships with ad agencies and clients responsible for online advertising
- Provide pre-sales support to Sales Reps by pulling accurate inventory availability forecasts/reports in DFP's Availability Forecast
- Help with execution, completion and fulfillment of requests for proposal (RFPs)
- Assist Central Sales with @Plan, Comscore and Ad Relevance reports
- Review media plans to ensure accuracy of placement details
- Assist in filling out advertising spec templates and answering questions about Pandora's ad specs
- Enter media plan details into MediaVisor or Atlas as necessary
- Responsible for procedures related to booking the insertion orders, including successfully entering and reserving ad inventory using DART Sales Manager contract management system
- Work with ad operations to review campaigns and create post-campaign reports for advertisers
- Develop strong understanding of Pandora's ad products and sponsorship opportunities
- Ensure that our premiere clients receive the highest level of sales customer service
Requirements:
- 2-4 years experience in relevant position in Online Advertising/Marketing
- Experience hiring, managing and training a team
- Experience with DoubleClick DFP & DSM and/or Operative is preferred
- Knowledge of the interactive marketplace
- Strong work ethic; desire to work in an entrepreneurial environment
- Must be a team player
- Strong attention to detail
- Ability to multi-task - must be able to juggle multiple projects and clients
- Excellent communication skills - must be able to think critically about both client needs and internal solutions
- Ability to work independently
- Excellent time management skills
- Strong experience with Microsoft Office Suite, particularly in Excel & PowerPoint
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To Apply:
Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.
Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.
Pandora is an Equal Opportunity Employer.
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Interactive/Graphic Designer - Oakland, CA
We have a terrific opportunity for a talented graphic designer to join our team. You should have an exceptional eye and enjoy pushing the limits of design in all directions. You need significant experience designing in a variety of styles and should be comfortable juggling several projects with changing priorities.
Pandora's graphic design team is responsible for creating cutting-edge online advertising that is well-integrated into the overall Pandora experience. You will have a level of creative freedom unusual in the advertising world. You will also help to maintain Pandora's high standards of design for new features, communications projects, and more!
Primary Responsibilities:
- Online Advertising Design - design and production of custom ad units and page skins
- Flash Design/Development - to execute custom ad units
- Authoring of HTML and CSS to implement ad units
- Work directly with the ad sales team to design compelling custom ad units for major accounts
- Design of marketing communications materials
Requirements:
- Demonstrated ability to conceptualize creative, engaging consumer designs
- A BA in Graphic Design or related field
- At least 3 years of relevant experience, including online advertising
- Strong Photoshop, Illustrator, and Flash skills
- Comfortable working knowledge of HTML and CSS
- Intermediate knowledge of Flash/Actionscript 3
- Ability to work quickly and flexibly while juggling several projects
- Ability to work in a variety of visual styles
To Apply:
For immediate consideration, please submit your resume to pandora-jobs@pandora.com. You should also include a link to your online portfolio (PDFs accepted but not preferred). Please include the Job Title in the Subject line.
Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.
Pandora is an Equal Opportunity Employer.
Director of Communications - Oakland, CA
Pandora Media is looking for an experienced Director of Communications.
As the primary public relations contact for Pandora, the Director of Communications reports to the Founder and Chief Strategy Officer, who serves as the company's primary spokesperson, with a significant amount of interaction with the company's CEO.
We are seeking candidates with extensive public relations experience, with a particular focus on consumer brands/services. This person would implement a comprehensive public relations strategy, incorporating the objectives of all functions in the company - consumer, technology, business development and advertising sales. We are looking for individuals who have excellent written/verbal skills, are great team players, and have experience coordinating multi-pronged PR efforts.
Responsibilities
- Implementing a full-scale communications and media relations program, incorporating the objectives of the Company's consumer, business development and advertising functions
- Managing and supporting a grassroots marketing effort, including town hall meetings and assorted Pandora listener events
- Developing and managing external PR resources as needed to provide additional support
- Spearheading media and industry analyst outreach
- Managing corporate announcement process, including writing and editing releases; overseeing internal and partner approval; handling distribution over domestic and international news wire services; and working with Pandora's product team to ensure timely release posting
- Cultivating and managing speaking opportunities for all staff
- Managing onsite media events - interviews, film shoots, photo ops, etc.
- Overseeing internal PR communications, web site press info
Requirements
- 7-12 years of public relations experience, with in-house technology-based consumer product/service experience strongly preferred
- Strong background in tactical implementation of grassroots marketing efforts
- Exceptional ability to represent the company's passion, purpose and people to media and other external constituencies is a must
- Ability to extract salient information from multiple sources and synthesize information
- Exceptional verbal and written communication skills
- A strong team player with demonstrated ability to work cross-departmentally
- Scrappy, game for any task, and able to adapt to change
To Apply:
Send cover letter and resume to pandora-jobs@pandora.com. Please reference the job title for which you are applying.
Principals Only. Pandora does not accept unsolicited resumes from employment agencies, and is not responsible for fees associated with such submissions.
Pandora is an Equal Opportunity Employer.
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Data Center Administrator [DA01]
We are growing our Technical Operations team to meet the demands of our rapidly growing user community, and have a terrific opportunity for a Data Center Administrator with strong attention to detail and excellent communication skills. This position is primarily onsite at local data centers, with occasional onsite work in our Oakland offices, and travel to remote data center locations a few times per year.
Our team is small, agile and dedicated. We value diligence and creativity in scaling our infrastructure while consolidating servers as our usage continues to grow. We're looking for the right person for this position - someone who's ready to dig in on day one, with substantial hands-on experience in data centers and a "can-do" attitude.
Responsibilities:
As a member of our Technical Operations team, you will have primary responsibility for the daily operations of our San Jose and San Francisco co-location data centers. Primarily on site in San Jose, you will be the eyes, ears and hands for our team there - coordinating everything from rack mounting servers, performing routine maintenance and hardware troubleshooting to structured cable design, operating system installs, cross-connect installs, vendor deliveries and physical plant maintenance.
Requirements:
You must be self-motivated, capable of managing your time well, and work efficiently without close supervision. Meticulous and well-documented work is an absolute must. You should be enthusiastic about hardware and cabling installation, diagnostics, and repair. You will be responding to trouble tickets opened by staff members but will also be expected to proactively identify and resolve problems as you gain familarity with our systems.
- 5 years extensive PC Hardware experience and detailed knowledge of components (x86, x86_64 with a strong preference for white/grey box systems)
- Minimum 5 year hands-on UNIX/Linux experience, including solid knowledge of OS install, configuration, and boot
- Experience working in a 24/7 customer-facing environment
- Experience building & maintaining structured cabling
- Strong experience with host-based storage & RAID
- Strong understanding of ethernet networking & TCP/IP
- Reliable transportation between Oakland, San Jose & San Francisco (available as needed, 24/7)
- Be able to lift 50lb to a height of 6ft
- Available for occasional off-hours (24/7) on-site data center support
Desired:
- Experience with Debian or Ubuntu
- Experience with enterprise switches (Cisco, Force10, Arista, Foundry)
- Understanding of Load Balancers
- Familiarity with optical networks
- Scripting in BASH, Perl and/or Python
- System monitoring (Nagios, Cacti, Smokeping)
- Understanding of DHCP, PXE and automated system installs
