Frequently Asked Questions
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Pandora basic concepts
- What Pandora is
- What Pandora is not
Pandora account options
- Pandora free accounts
- Is Pandora free?
- How do I register for a Pandora account?
- Why are there ads on Pandora?
- How do I pay for unlimited monthly listening hours?
- How do I use a "gift card" credit card to upgrade my Pandora account?
- Why am I limited to 40 free listening hours per month?
- How do I cancel my free Pandora account?
- Pandora One subscriptions
- What are the benefits of upgrading to Pandora One?
- How do I upgrade to Pandora One?
- How do I start using my new Pandora One features?
- How do I get the Pandora One Desktop Application?
- How do I troubleshoot the Pandora One Desktop Application?
- How do I use the Pandora One Desktop Application?
- Can I purchase a Pandora One subscription as a gift?
- How do I update my credit card billing information?
- How do I cancel my paid subscription to Pandora One and listen for free?
- How do I renew my Pandora One subscription before it expires?
- Registration and account information
- Why do you need to know my age?
- Why do you need to know my gender?
- Why do I need a United States Zip Code?
- Why do you need my email address?
- Is my personal information secure on Pandora?
- How do I update my Pandora email, password or account info?
- How do I choose whether to receive optional emails from Pandora?
- How do I view or change my Pandora privacy settings?
Pandora on your computer: Getting started
- Technical requirements
- What type of Internet connection do I need?
- What software do I need on my computer?
- What computer hardware do I need to listen to Pandora?
- What else do I need?
- Signing in and signing out
- Can I listen to my Pandora stations on more than one computer or device?
- Can more than one person use their own Pandora account on the same computer?
- What do I do if I forget my Pandora password?
- What do I do if I ask for a password reminder, and "my email address was not found"?
- What do I do if I try to sign in and "your account already exists"?
- How do I sign out of Pandora?
Pandora on your computer: Basic features
- Creating a station
- Basic station tuning
- When should I give a song "Thumbs Up"?
- When should I give a song "Thumbs Down"?
- When should I use the "skip" button?
- When should I use the "I'm tired of this song" feature?
- How do I ban an artist from a station?
- How do I restore an artist I accidentally "banned" from a station?
- How do I pause a song?
- Why is there no rewind button or replay button?
- Expanding a station
- Editing or deleting a station
- Profile Pages, Bookmarks, and buying music
- What is my Profile Page?
- How do I make my Pandora Profile Page private?
- What features are available on my Profile Page?
- How do I personalize my Pandora account Profile Page?
- How do I Bookmark a song so I can find it again later?
- How do I delete a Bookmark?
- How do I buy music I hear on Pandora?
- How do I get more info about the music I hear on Pandora?
Pandora on your computer: Advanced features
- Moving a song
- Your Pandora station list
- How do I change the order of my station list?
- How do I customize the order of my station list even further?
- Advanced station tuning
- Station sharing
- How do I share a song, an artist, or a Pandora station with my friends?
- How do I listen to a station one of my friends created?
- How do I make a shared station my own?
- QuickMix
- How do I use QuickMix to shuffle my stations?
- How do I change which stations are shuffled in my QuickMix?
- How do I share my QuickMix?
- Pandora Extras
- How do I add or view my friends on Pandora?
- How do I see concert listings for artists I like on Pandora?
- Pandora community options
- How do I use my Facebook account to personalize Pandora?
- How do I opt-out or disconnect from Facebook on Pandora?
- How do I use the comment features on Pandora?
- How do I delete or edit a comment?
- How do I ban another Pandora user from leaving comments?
- Keyboard shortcuts
- What keyboard shortcuts are available?
- What adaptations are available for visually impaired Pandora listeners?
- Pandora on your operating system
Pandora on your computer: Troubleshooting
- Pandora homepage issues
- What do I do if Pandora doesn't load, and the homepage is blank?
- What do I do if the current song doesn't finish playing?
- What do I do if all my Pandora stations say "It's taking longer than expected..."?
- Pandora audio issues
- What do I do if I can't hear the songs?
- What do I do if the songs sound like "chipmunks," are distorted, or play two at a time?
- What do I do if the music stops and starts within the same song?
- What do I do if Pandora doesn't play a new song in Safari on my Macintosh?
- What do I do if the song samples won't play?
- Pandora plug-in issues
- How do I enable Flash Local Storage?
- How do I clear Flash Local Storage?
- What do I do if I see, "A script in this movie is causing Adobe Flash Player 10 to run slowly..."?
- Pandora functionality issues
- Why does Pandora ask me, "are you still listening?"
- Why do other web pages stop the music?
- Why can't I give "Thumbs Up" or "Thumbs Down" feedback on a station?
- Why can't I create a new station?
- Why can't I delete a station?
- Why can't I buy music from iTunes or Amazon?
- Why can't I use the "Your Profile" button or get more info about the music?
- Pandora Linux self-help
Pandora on your mobile phone
- Pandora Mobile
- How do I get Pandora on my mobile phone?
- How do I use Pandora on my mobile phone?
- How do I troubleshoot Pandora on my mobile phone?
- How do I listen to Pandora in my car?
- Pandora iPhone
- How do I get Pandora on my iPhone or iPod Touch?
- How do I troubleshoot the Pandora iPhone app?
- How do I use Pandora on my iPhone or iPod Touch?
- Pandora BlackBerry
- How do I get Pandora on my BlackBerry device?
- How do I troubleshoot the Pandora BlackBerry app?
- How do I use Pandora on my BlackBerry device?
- Pandora Android
- How do I get Pandora on my Android mobile phone?
- How do I troubleshoot the Pandora Android app?
- How do I use Pandora on my Android mobile phone?
- Pandora Palm
Pandora on your iPad
Pandora on your home audio system
- Pandora Home Entertainment
Pandora and the Music Genome Project
- Musical content
- How do I remove explicit content from Pandora?
- How do I lock in the explicit-content filter with Parental Controls?
- Why do you play the explicit versions of songs?
- Why didn't you play the explicit version of a song?
- How do I keep live music off my station?
- How do I keep music with lyrics off my station?
- How do I keep songs with a vocalist of a different gender off my station?
- Genres and genre-stations
- How do I start a classical music station?
- How do I start a station from a particular classical work?
- Why can't I add classical tracks to an existing classical music station?
- Why can't I hear an entire classical movement at once?
- How do I create winter holiday stations?
- How do I remove holiday music from my stations?
- When will you add more world music to your collection?
- Music suggestions and music submissions
- How do I suggest music to add to Pandora's collection?
- How do I submit my music, or my band's music, to be considered for Pandora?
- How do I submit my, or my band's, "music videos" to be played on Pandora?
- The Music Genome Project
Musical Terms Glossary
- Pop/Rock/General
- What is "vamping"?
- What is a "basic rock song structure"?
- What is "acoustic instrumentation"?
- What is "electric instrumentation"?
- What are "experimental sounds"?
- What is "syncopation"?
- What is "major/minor key tonality"?
- What is "chromatic harmony"?
- What is "meandering melodic phrasing"?
- What is "orchestral arranging"?
- What are "12-bar blues"?
- What is "odd meter"?
- What is "vinyl ambience"?
- What is a "wet/dry recording sound"?
- How can I find out even more about music?
- Hip Hop/Reggae
- What are "old school roots"?
- What are "east coast rap roots"?
- What are "west coast rap roots"?
- What is "gangsta rap attitude"?
- What is a "g-funk synth line"?
- What are "southern rap roots"?
- What is "chopped & screwed production"?
- What is "sing-jaying"?
- Electronica/Dance
