Pandora One Subscription Changes

UPDATE:  You’ve asked and we listened.  We are excited to announce that as of today, December 2, 2014, the option to be billed annually is back and available for purchase from your computer.  We’re constantly working to make Pandora One the best possible experience and we are dedicated to providing you with the best personalized radio in the world.  Thank you for your passion for our service and for your support.

For more information on the annual plan click here.


Over the next couple of months, we will be implementing some changes to our Pandora One subscription plan so that loyal listeners can continue to enjoy a premium, ad-free Pandora experience.

Screen Shot 2014-03-18 at 1.37.00 PMWe’ve been fortunate to be able to offer Pandora One at an affordable price since its debut in 2009 at $36 per year and later with the introduction of a monthly subscription for only $3.99 per month. Over this same period, the costs of delivering this service have grown considerably. For example, the royalty rates Pandora pays to performers via SoundExchange for subscription listening have increased 53% in the last five years and will increase another 9% in 2015.

In order to continue to provide an ad-free listening option, we are implementing some changes to the way we price Pandora One, including a modest price increase for new Pandora One subscriptions:

  • Existing Pandora One monthly subscribers that remain active will not experience a price increase at this time and will continue to pay $3.99 per month.
  • For new subscribers, the subscription price will change to $4.99 per month starting in May.
  • Existing annual subscribers that remain active will migrate to a discounted loyalty price of $3.99 per month at their next renewal period.
  • We are ending the annual subscription option.

Beginning this week, annual subscribers approaching their renewal date will be notified as the update is applied to their subscription. Monthly pricing for new subscribers will take effect in May, allowing time for new subscribers to take advantage of discounted loyalty pricing if they subscribe before then.

Our listeners are our top priority and, while this affects only a small percentage of our listeners (3.3 million subscribers of more than 250 million registered users total), we hope that you understand why we have taken these steps. Our goal is to continue to be your go-to internet radio destination and enable you to hear the music you love wherever and whenever you want.


The Pandora Team

961 thoughts on “Pandora One Subscription Changes

  1. Thank you Pandora for all the years of free/inexpensive great music. You guys Rock! Your increases in expenses sounds painful, I sincerely empathize. I appreciate that you’re sharing an objective measurable to illustrate why you’re increasing your fees. I take that as an indication of a need of support from your loyal listeners. That being the conversation, I think it only fair to share the entire picture, to include revenues and earnings. In the spirit of constructive criticism, An update in appearance, functionality and an improvement of audio quality are overdue . Should the increase stick, that is. I thinks steady is good, however, I find myself expecting an update subconsciously on every login.

  2. Peace out Pandora. I can get the same level of service from Amazon Prime. I was good with a yearly subscription. The monthly one just annoys me. Give me the option to skip more songs. Stop playing the same songs over and over again on some of my stations, and maybe monthly. See ya.

  3. I was considering a subscription to Pandora One. Since you no longer offer a yearly rate, you will not be my “go-to internet radio destination “. There are plenty of other choices.

    • I just like a annual subscription. I was quite irritated to learn that it was no longer available. I still listen sometimes but not as often. I have been looking and finding some alternative options now.

  4. I’ve been a Pandora One subscriber for many years and I’ve always went to Apple and there was no consistency in terms of when they took the money out and one time I was going to Mexico and I told apples but I wanted to suspend my subscription for 3 months well they never did and I still got charged every month so I discontinued Pandora I would like to reestablish that connection because I feel your music is incomparable to other stations. I still feel that I should get those three months that I never even listen to Pandora one but was charged to be able to have that service at no charge for 3 months is only fair.

  5. I was going to renew, but with the one time annual payment no longer an option… I am not renewing. I feel better when I pay in full…. it’s worry free. This was a deal breaker for me.

  6. I also ended up cancelling my subscription. I don’t mind the price increase, but I don’t like the monthly billing. Will come back when you add the annual option again.

  7. No more pay once annual fee which was quite fine w/me and now not giving me a choice is not…so long pandora one u were good while u treated your customers right but not giving them a choice means they will choose to go somewhere else…very poor business decision!

  8. I was just about to subscribe to Pandora One, and then realized that you raised your prices considerably. I would be willing to pay $36 a year, but no more. I’m tired of your ads- this is nonsense.

  9. Pandora I wanted to take a moment to thank you for listening to those of us who are your loyal customers and for providing us with an option to pay annually. You have just removed 11 things from my busy life to worry about remembering. now I can just get back to enjoying your services. Thank you….

  10. I was going to subscribe to Pandora One, until you no longer show the lyrics to the songs. Why do you no longer show the lyrics?? Bad decision. I’m subscribing to Amazon Prime, just as good and better prices. Please respond back if you you intend to bring back the song lyrics. If not, Bye Bye!!

    • Hi Kathy, sorry for all the confusion. Currently, they’re unavailable as we explore if & how they will be reintroduced. We definitely welcome your feedback on this. Please email our Listener Advocates and let them know how you feel so your feedback can be passed on. -Katie

  11. After using Pandora for years, I finally decided to subscribe.
    Incredibly disappointed that I cannot pay by the year in advance.
    I do not like monthly charges for online services.

    So it looks like Pandora misses out on my money.

  12. I can understand a price increase occasionally but why remove the yearly subscription? Have not renewed because of this change. I’m looking at other options. I did enjoyed the service.

  13. I’ve been a subscriber for a few years, just got a notice to upgrade, expected to pay another $36 for the year but somewhat surprised with the $4.99 per month option. Why am I not offered the loyalty rate of $3.99 per month at least?

    I’ve also been using Google Play Music All Access and been enjoying it, this could be the push to using Google more.

    • Same here, loved the once a year bill. I would still be ok with a increased yearly subscription. Now it’s gone AND I get charged $4.99 not a loyalty rate. Felt like a slap in the face. Maybe pandora’s billing should look into how many other subscribers got this “loyalty” deal…. Can’t help but think about how many million are paying $4.99 that shouldn’t be!

  14. I see a lot of us agree, we don’t like you dipping are accounts monthly, rate hikes, that’s life, monthly billing, that’s BS, I’m out.

  15. Yikes, that’s a whopping monthly price increase. What are the folks at Pandora smoking? Since there are many more players providing music streaming, its an insane cost increase. A big mistake that Netflix also made a while back.. and paid dearly for it.. Too bad —- I recently subscribed to Prime and get both video & music —- so its a no brainer.. fg

    • Ditto. You are making the decision easy for us, which is a shame, because I/we sincerely do enjoy pandora. One more thought: Quit telling all of us to notify “listener advocates.” You aren’t NASA or IBM. The left hand can know what the right hand is doing if you desire it. So Just forward the post yourself and try to correct the problem, or not.

  16. Considering the fact that one of the MAJOR reasons for why I’m a subscriber at ALL is because I wanted the standalone player, which has seen NO user interface changes or improvements in the 2-1/2 years that I’ve been a One customer, I’m seriously wondering what exactly I’m paying for at this point. My subscription renews in April of next year and I’ll be keeping an eye on if I really feel like it’s worth the cost.
    $36/year, I could justify. But now that Amazon Prime offers a decent streaming service in addition to all the OTHER things I use it for, I’m wondering if it’s worth it to be paying MORE for a service that seems to be not improving or changing.
    If you’re going to be charging me an extra $12/year I’d like to see a little more bang for my buck guys.

    Also, WTFmate on the only announcement about this being on the poorly-publicized blog. Why did I not get an email advising me of the coming rate hike?!

      • Received. Notice that debit card Autopay was not working! Need to Change debit card info for “” however I am not able to access my Pandora account!
        Can you assist me with this endeavor?

  17. Pandora One loyal since the conception. I gotta agree with the consensus of my brethren. No email about the changes here either. Turned it on first thing in the morning like I always do and first thing I hear is a commercial. I’m not positive but don’t think my year was even up since last payment. No loyalty rate, no thanks for being the small percentage that has paid for so long. No perks…. No more…

  18. I had a yearly account and really enjoyed it. I frequently listen for most of my work day. 95% via my phone. The yearly payment plan would be easily the best option, but once that went away I stopped being a paying subscriber. I just listen to the commercials that have no relation to my life, needs, or interests. I’d pay for 3 years upfront if I could have the lump sum payment, but not an open monthly fee. The service is easily the best I’ve tried and I have no complaints about anything beyond the lack of a yearly plan any longer.

  19. What is going on with Pandora One. I have had this for like three years. It skips music selections, and this is not at my action I think. It just starts a song and then it goes on to the next one???????? Also, why did the lyrics disappear. I enjoy singing songs along, even tho its alone. I miss that.

    • Sorry for all of the trouble, Sonia. Your music shouldn’t be skipping on it’s own. Please email our Listener Advocates for some help:

      With regard to your second question, lyrics are currently unavailable as we explore if & how they will be reintroduced. Your feedback is invaluable as we evaluate features. -Katie

      • Lyrics were very cool. One of the things that got me to look at the page. Now I’m looking at other option.
        Feel free to pass this along to your Listener Advocates as I will not spend any more time telling you what I expect from my music provider.

  20. A 33% price increase, but no enhancements for the user experience.

    I have noticed that I too frequently hear the same songs repeatedly played on finely curated stations. What more is the current annual subscription end-user getting to account for the 33% price increase?

    If there is nothing more provided to your loyal subscription customers, then this increase appears to be purely for selfish profit. Yes.., the more customers you have, the higher your cost. However, it takes very little to enhance the paying customer’s experience. Something as simple as increasing the number of songs that can be skipped, updating the quality of the music delivered, providing a wider variety of songs for user stations (same songs are truly too often repeated).

    I could go on, but the main point is that the paying customer is getting nothing more for the exorbitant price increase — it all appears to be exclusively for the purpose of increasing the Pandora profit margin.

    Your business model did not appear to account for success. iTunes radio is half the price, and since I am going to eventually be forced into a monthly subscription, I will end my experience with Pandora as soon as iTunes has an Android-based App (which is not far off).

    Give the paying customer something more to account for your price increase.

  21. Seems like a steep increase for listening to music on my computer. I know there are better deals out there and I will be looking.

  22. My mom asked what I wanted for Christmas and I said another annual Pandora subscription for $36. She asked me to send a link and that’s when I found the change in subscription policy. The only subscription offered is six months at $4.99. Assuming I could use the six month subscription at the existing customer rate of $3.99, I’d still run out before next Christmas and have to enter my credit card. I might also have to contact customer service to get the grandfathered rate. This takes something simple and makes it complicated.

    The 33% price increase isn’t necessarily a problem but it’s enough that I’ll definitely shop around before committing to the new price. Just FYI, I wouldn’t have batted an eye at an increase to $40. I know I’m not familiar with the licensing deals driving prices, but neither are most of your customers. As an outside observer, the price hike seems high.

  23. Why aren’t you offering an annual subscription plan? You could still raise the price and make everybody else happy that just wants a one time payment.

  24. Well, you had a choice – to push the labels harder or push the customers harder. I suppose you made a wrong choice. The good thing I did not buy yet any Pandora-specific hardware.

    Tell your marketers they are morons and ruined something huge for immediate thirty cents. Now *you* are to live with *their* reputation forever.

  25. I am hearing-impaired and found myself not really listening to songs anymore, since I am pretty much unable to understand the lyrics. I was thinking about upgrading to a paid Pandora subscription because there were lyrics for most of the songs I listen to. I guess not now. What happened? I would think a lot of listeners would want the lyrics regardless of their hearing.

    • Hi Ken, sorry for the trouble. Lyrics are currently unavailable as we explore if & how they will be reintroduced. Your feedback is invaluable as we evaluate features. Please feel free to email us with more of your thoughts so we can pass them along: -Katie

  26. My bank just issued me a new card and so my auto renew didn’t go through, now (5 days after being informed to update my card info) it says I need to sign up like a new user and lose my loyalty 3.99 status! this is not cool man.

    • Hi Chris, sorry to hear that. Our billing system thinks you are a new subscriber now since your subscription recently lapsed. Our Listener Advocates would be more than happy to help you with this issue. You can email them here: -Katie

      • Great! Glad our Listener Advocates were able to lend a hand. If you run into any other issues, please don’t hesitate to reach back out to us.


  27. I was just going to sign up for the yearly plan as well, and at 4.99 a month I will not be joining. I work in a bank and do NOT give my card info for monthly deductions. I have Sirius and pay them yearly. A yearly plan is still the most attractive for most of us.

  28. I listen to Pandora radio all the time and its annoying how I only get 40 hours of listening. If I go Pandora one, is that unlimited listening along with no ads?

  29. Hey Pandora, I wish my income could/would go up 33%. I believe my income has stayed the same for the last 5 years…. Just happy I have a job at this point. Maybe you should choose your customers over the labels? At this point, I’ve been happy with your service, but I just found another site streaming music at a much lower price. At this point, I’ll try them and see if it works. If they offer “just about the same service”, I’ll switch.

    Also, I’ve noticed a lot of repeats on your stations. Could there be something wrong with your auto selection? Mix things up!

    Plus, I never received a notice about your rate increases? When do you think this might have been sent? After my credit card was charged?

    Poor service and selection…… with a rate increase???? Time for a change then…

    • Dave,
      I can agree with you about the repeats. I have Pandora One as well but with so much music out there, I am tired of the repeats. One thing that you must be mindful of is if you close a station and reopen it, there is a high possibility of repeats. Pausing the music may help to avoid repeats.

  30. Hi pandora, I’ve been gifted pandora1 for two years now. Well thanks to your absurd price increase I will not be gifted it. Shame because I was going to gift it to someone else so thats two customers you lost at $36. Keep up the good work!

  31. I love Pandora, I’ve been listening for years since it first came about. Finally last year I decided to listen more often and forgo always listening to my large library of music and go for the annual subscription. Since then I play Pandora all the time. I love hearing new music throughout all my listening genres. As a result I have purchased and added quite a bit of new music to my library that I otherwise wouldn’t even be familiar with. Also in turn I share my new music with friends and relatives who also end up purchasing some of this music and add it to their repertoire. I feel musicians gain from this Pandora exposure, by consumers like myself. So I am not quite understanding the large rate hike, in the cost of a subscription. Like others the total omission of a yearly subscription completely is not well received by me either. I figure this new six month period or monthly offering might give Pandora the ability to raise prices more often. Overall I can understand a little bit of a rate increase but it seems the rate has really gone up from the previous offerings. Also as others have mentioned with all the other offerings out there by other companies it seems like the rate is making some of these others something people may look into as an alternative.
    I really have been a loyal Pandora follower and it is disappointing to see the rates skyrocketing.

    • Thanks for your feedback, Ann. We are happy to let you know that we have brought the annual plan back due to the high demand. Please see the top of the blog post for the announcement. If you have any questions, concerns or suggestions, please feel free to email us: -Katie

  32. Very upset about this change. I am will to pay yearly but every month is not going to cut it. Nothing new added and a matter of fact you turn OFF lyrics then you charge more?!? You just lost another Pandora-One subscriber – Hello Amazon Prime.

  33. I have enjoyed the Pandora service for years and even increased my phone data plan so I could listen to it more. I also thought the annual plan charge was comfortable and perfectly acceptable. However, I strongly consider the monthly charges to be an unnecessary annoyance and will not continue my service on a monthly basis. I certainly understand the increase in service costs and have no problem with the increased charges. However I cannot and will not support the month billings. Also I did not receive any email warning about the changeover. It must have appeared as spam to all my filters.
    Please contact me when and if you ever return to the annual billings.
    ALSO, I just renewed my “annual plan” in September and believe that that already paid-for plan should be honored until it expires (or return my unused portion). I fully expected my pay increase to occur at the end of my current subscription NEXT September.

  34. I reverted back to tolerating the ads after proudly paying $36.00 per year for the past two years and thought it was the best bargain out there and then y’all not only raise prices by 33% for existing customers, you deny the annual subscription…why we do not know! Y’all dropped the ball on what is a 66% increase in service for those of us who weren’t given the annual subscription choice and now from $3.00 to $4.99 is a bit steep. I don’t mind having to pay royalty fees but neither have you folks bothered to tell us who gets what cut of these royalties like for example those of us who don’t listen to mainstream music, are these artists receiving the same amount per listen? I’d like to know exactly what I’m paying for and where it’s being paid to. It never ceases to amaze me what it is you folks and others like you think what we want or need or deserve to hear; try the truth, unedited. Give us the choice, not you folks restrict what we have going forward. I researched you folks and it continues to be y’all receive more money via ads than subscriptions; it would have been nice had y’all revealed that too, but you didn’t. Y’all have a good service; to bad, your brain trust made your customers look like idiots by failing for once just level with us; you didn’t. And you lost me as a customer; I’ll tolerate your ads.

  35. I had to change my credit card due to a bank issue. when I got my card I had forgot to change it on my Pandora One Account. Instead of Pandora emailing me asking me for another payment option, they just discontinue my service. When I went to renew, it was up a dollar a month! I should be able to get the $3.99 a month since I’ve been a loyal customer for a long time.

  36. Bummer on ending the yr subscription. What about just bumping it up to meet the new markup? $5 mo. X12 months. $60 in a one time charge. I could do that. I gotta think about this now. Not a big fan of itunes since the whole U2 auto
    Album upload.

  37. Sounds like Pandora company needs a better marketing department.. Profits must have dropped considerably.. I know over 50 people personally that have switched when the annual payment option disappeared, and more than one hundred “friends” on Facebook have done the same.
    I liked my stations and miss Pandora one, however now my friends and I cannot sing along to songs we do not know; lyrics have now vanished.
    Also, I primarily listen to Pandora in the evenings, but after a short while, even when paying the annual fee, “are you still listening?” pops up, and the ocean music would stop, I would wake up, just to have to click yes, and TRY to fall back asleep. “YEAH I’M STILL LISTENING! AND TRYING TO SLEEP! GRRR!!”
    I understand the reasons behind it, however maybe for people who use it to sleep at night, and pay for the year (now that it is or soon will be available), the option to listen for the night should be available.. even if it costs another 12.00 in addition to the annual fee.
    Sleep is so important.. I would pay an extra 20.00!
    I was so upset, like my friends, about the annual fee being removed, that I have pretty much boycotted Pandora Radio.
    Pandora Radio could turn it around, and increase revenue..
    I would come back and pay annually every year, if I were given a free year.
    The free year would hurt your profits initially, then, however, Pandora Radio profits would most definitely increase. If I alone know over 150 people who have stopped using Pandora, I cannot IMAGINE what the profit, or lack of looks like.
    Just a suggestion… figure out what it would cost to remove the “are you still listening?” for the evening (for those who would pay extra).
    I think a move like that may help.
    Perhaps a free year, or half price for a year, as well, for those who left after the option changed.

  38. I guess I’m annoyed by the fact that when my annual subscription was ending in October (the one I’ve maintained steadily for years), I unknowingly re-subscribed to the monthly plan instead of annual. I wouldn’t have minded paying an increased annual fee, but instead I was moved to the $4.99/mo plan. At that rate, I would’ve preferred an annual rate of $47.88 (12 months at $3.99) rather than what is now offered–12 months for $58.51.

    I completely understand price increases, and would expect them fairly regularly, but the poor communication and losing my “loyalty” status just because I’m an annual member is disappointing. After many years of Pandora One, I’m going to be hunting for my new favorite music plan. If this happens now, what’s to expect in the future?

    Sorry, Pandora. I’ve loved you dearly, but am looking for a breakup at this point.

  39. Just so everytone isn’t dupted by Pandora, and acting like they are hurting for money. One Pandora’s subscriptions are growing 12.7% every year, meaning they grow faster than the royalty costs, by a lot, on top of them charging your per subscription, and technology gets cheaper every year meaning overhead goes down. Don’t be fooled people, their lining their pockets, not giving you better service. Now to the criminal stuff, Pandora charges sales tax to out of state subscribers, yet no tax records show they’ve paid it in those states. Not including there is way to prove the subscriptions come from certain states. They could charge you out of state sales tax, then just pocket it, with nothing being illegal since you can’t prove they didn’t mean to pay it, no regulations on out of state online taxes. No one finds it.odd the Supreme court ruled against the collection of online sales without sufficient nexus, and Pandora, “in good conscience” does still? No opt out to the user? A startup company that doesn’t care how much it costs?

  40. I have been a loyal customer for many years and the $36 annual charge was reasonable. I, too, did not receive any notification of a price increase nor did I receive the loyalty customer rate of $3.99 but $4.99. THIS IS NOT A MODEST INCREASE, this is a 60% increase with a decrease in service (no lyrics) and definitely fewer songs.
    It was deceptive to change rates by 60% and just automatically switch from an annual renewal to monthly and increase the price. I only discovered this by looking at every payment in my Paypal account. Pandora has been removed and I won’t be back.

    • Bonnie,
      Please forgive me for the length of the response. But I think you ought to read it anyways.

      I too would be angry with a 60% increase. But……..I am reluctant to tell you this. This is not a 60% (sixty percent) increase.

      It is actually a 25% increase. How do I arrive at that number? Well first, we must determine what 60% of $3.99 is. This is done by multiplying $3.99 by .6

      $3.99 X .6 = $2.39

      Now we would add $2.39 to $3.99 to see what a 60% increase would equal:
      $3.99 + $2.39 = $6.38

      Now, an increase from $3.99 to $6.38 is a whopping big 60% increase. Really big. Big enough to get mad about.

      However, Pandora did not increase their monthly rate to $6.38. They only increased it from $3.99 to $4.99. That is a $1.00 increase. ($4.99 – $3.99 = $1.00)

      How do we determine what a one dollar increase equals in terms of a percentage? You could do it by basic algebra. An even simpler way to arrive at the percentage increase is to divide the increase, $1.00 by the “old” monthly charge of $3.99. (Use your calculator as I am).

      $1.00 / $3.99 = .2506265 (Math rounding rules tell us that we can pretty much ignore the “06265” of the .2506265 in this kind of math problem.)

      To change .25 into a percent all you have to do is move the decimal point over two places to the right and add the % sign after it as I am doing below.

      .25 Now, move the decimal over two spots and add the % sign. 25%

      There, you have it. $3.99 to $4.99 is a 25% increase.

      You can “prove” this answer on even a basic calculator as follows:
      Type 3.99
      Press the “+” key
      type 25
      Now press the key with “% on it
      The number which comes up is 4.9875 You can round the “875” up to 9 thus giving you the number 4.99…….which is the new monthly rate.

      So now, you have a decision to make. Is a 25% increase reasonable? If, after careful pondering and deliberation, you decide it is not, then maybe you could send Pandora the exact same response again, but this time you ought to switch all the times you wrote 60% to 25%.


      P.S. I don’t work for Pandora. I just attended school in Iowa where this kind of math is taught to the kids really really early in life.

      • Sort of condescending arent we?
        Needless to say, the loss of the $36 a yr deal means i will look elsewhere or just switch back to my mp3 player

      • Einstein, going from $36 a month ($3 per month, which they stated they previously paid) to $5 a month (why not just make it an even $5 instead of that silly 99 cent crap?) is a $2 increase on top of the previous $3. That would be a 2/3 (66.6%) increase. Pandora is supposedly cutting their loyal users a deal and only raising the price one dollar this year, then another dollar next year. So, Einstein, it’s effectively an increase of 1/3 for the first year, THEN 1/4 more for the second year. But it’s a total of 2/3 (66.6%) increase. Hope that was simple enough.

      • Ben – Of course you are entirely accurate. I don’t know where these people took math. Simple to figure out common sense wise i- if the price went from 3 to 6 dollars and it would be a 100% increase. So, like you said 3 to 5 is a 66% increase. Even with the loyalty discount I get to many repeats on my stations to even stick to the same station. One day I counted Stevie Nicks song Landslide which I like 11 times in a 7 hr period.

      • I believe the original email which created this stupid firestorm was the fact that they were raising the rates from $3.99 to $4.99 a month, or from $48.00 annually to about $60.00 / year. (Which is 25% increase.) And they were taking away the annual bill option.

        The math was correct.


  41. After many years of listening to Pandora free, I was quite excited to get Pandora for Christmas this year. Now, because of the large rate increase…it won’t happen. In my small business, if I raised my fees that steeply, I would lose many customers – and they would be right to leave.

    I too have noticed many repeated songs, and inappropriate songs for the category. But I still love Pandora. Only now, still with ads. Bummer

  42. Poor business plan: Snubbing current or new loyal patrons.
    Newly installed sound system in my car was to be followed by a Pandora subscription, but other providers will spare me the frustration of billing monthly (only), song skipping, no more lyrics available, advertisements on “no-ads” touted Pandora1, etc.
    Marketing department needs to be replaced by a customer service savvy staff.

  43. It was fun while it lasted. I have been a subscriber from the beginning. You guys started the revolution but now there is a lot of competition and some offer the same service + a lot more features for a few more $. I am in tech and have introduced hundreds of clients to Pandora, unfortunately with the increase in prices we will all be migrating elsewhere.
    Google music, Amazon Prime, Beats, Deezer, and spotify to name a few.

  44. I just purchased a Pandora One e- gift subscription for my brother for xmas but he is telling me he has not received it. Are the delivered immediately? How do I troubleshoot this? Thank you.

  45. I’m a senior citizen, of course the 60’s generation and I was satisfied with u guys. This is the first time I have really checked out your comment section and now I certainly explore Amazon Prime. It appears they have yearly subscriptions and more. I also hated u dropping the that. Will get back to u in the near future.

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